14demerits
CRESSWIND HOA OUTDOOR
9304 CRESSWIND BLVD, Charlotte, NC 28210
Year-Round Swimming Pool · NC permit/State ID 2060530534
Latest result14 demerits
Last inspectedAug 18, 2026
Inspections on record16
On record sinceJul 16, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 16, 2019Lower is betterAug 18, 2026
Inspections & violations
Aug 18, 2026 14 demerits · 3 violations
Inspector comments: Inspection completed with Emily Bellomo present.
Note- recommend adding additional ‘WARNING NO LIFEGAURD ON DUTY’ sign on pool deck as the one currently posted is near landscaping that makes it difficult to see from all areas of pool deck.
Replace ring buoys within 30 days or permit may be suspended.
Areas around some skimmer baskets missing polymeric sand and constituting potential trip hazard. Correct prior to issuance of 2027-2028 swimming pool permit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed organic growth on pool walls in some areas of pool. Maintain clean.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy beckets fraying and dry rotted. Replace ring buoys within 30 days.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed areas around some skimmer baskets with deck deterioration. Repair so no trip hazard is present.
Apr 16, 2026 14 demerits · 3 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 12/19/2028
POLYMERIC SAND MUST REMAIN INTACT ON PAVERS TO ENSURE IMPERVIOUS SURFACE.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
Observed gaps in the log record. No permit action taken. Keep the records properly.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone failed during the inspection due to community wide lost of tel-com utility service during the inspection. C. Elmore will follow-up on 4/16/2026. Immediate Suspension issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Observed chlorination system not on-line upon arrival. System was brought on-line during the inspection. -CDI. Disinfectant must be maintained through the disinfectant system. It cannot be manually fed into the water for normal operation. It may only be manually fed for shocking or maintenance operations when the pool is kept closed until normal operation with the disinfectant feeder system is resumed.
Sep 17, 2025 10 demerits · 3 violations
Inspector comments: Pool is currently approved for night swimming.
Main drains expire 9/17/2028
ITS issued for skimmers offset in the deck. Deadline is 10/17/2025. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed 2 skimmer lids on the sun shelf side of the pool opposite the 0 depth entry area that have sunk down more that 1/2” inch from the grade and are a trip hazard. 1 is 1.25 inches low and the other is .75 inches low. These must be corrected.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
Observed custom signs posted at the pool deck with the previously correct signs no longer posted. The custom signs can remain, but correct signs must also be posted. Do not remove the correct signs as they are required by law.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed leaks that are causing wet conditions in parts of the pump room and may negatively affecting equipment if it is getting wet from the spray of the leaks. Correct these leaks.
Jun 13, 2025 0 demerits · 0 violations
Inspector comments: POOL CLOSURE WAS ISSUED ON 6/9/2025. THAT CLOSURE IS LIFTED. POOL IS RETURNED TO “A” STATUS. POOL MAY REOPEN FOR SWIMMING.
MAIN DRAIN COVERS EXPIRE 12/19/2028.
NO VIOLATIONS NOTED.
POOL HAS PASSED INSPECTION AND BEEN ISSUED PERMIT DECAL. POST PERMIT DECAL AND PAPER POOL PERMIT DOCUMENT AT THE POOL. THE PAPER PERMIT SHOULD BE AVAILABLE WITHIN 1-3 BUSINESS DAYS ON THE HEALTH DEPARTMENT
No violations were recorded for this inspection.
Sep 20, 2024 10 demerits · 2 violations
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed inside push bars on both sets of gates to have gaps greater than 1/2 inch on both sides of the push bars. This must be corrected. 30 day Intent To Suspend issued. Deadline for correction is 10/20/2024. Contact C. Elmore when correction is made. 704-507-6814
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed call box malfunctioning where 911 dispatcher could not effectively be heard. C.D.I. Box was fixed during inspection by facility maintenance staff.
Apr 1, 2024 4 demerits · 1 violation
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
Observed cyanuric acid not being recorded weekly. Keep all records properly. No permit action taken.
Sep 28, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
POOL HAS PASSED INSPECTION. MAIN DRAINS EXPIRE JUNE 2024
No violations were recorded for this inspection.
Apr 10, 2023 6 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed gaps in the pool log book. Keep proper log records. No Permit Action taken. Most records were properly kept.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed floor to be wet. Fix any leaks.
Oct 25, 2022 10 demerits · 2 violations
Inspector comments: OBSERVED PHONE TO HAVE TO BE SWAPPED OUT WITH THE INDOOR POOL PHONE IN ORDER TO HAVE A PROPERLY FUNCTIONING INDOOR POOL PHONE. ONCE INDOORS, THE PHONE DID FUNCTION PROPERLY.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
Observed some gaps in the record log. Keep all records properly. No permit action taken, most records were available.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system.
.2530(f) Emergency phone shall be inside the pool enclosure or located within 75 ft. of a bather entrance.
Observed pool phone to have been swapped out to the indoor pool and spa at the request of the property management. Pool closed I.S. Issued. Corrections must be verified by the Health Department prior to the pool reopening. Contact C. Elmore at 704-507-6814 when phone is corrected.
Mar 2, 2022 4 demerits · 1 violation
Inspector comments: STAFF AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
POLYMERIC SAND MUST BE MAINTAINED ON THE POOL DECK TO KEEP THE DECK AN IMPERVIOUS SURFACE.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed week of February 20th 2022 to have missed the total alkalinity and cyanuric acid readings. These must be done once a week. Cyanuric acid not to exceed 100ppm. No permit action taken at this time.
Sep 28, 2021 10 demerits · 2 violations
Inspector comments: OBSERVED EMERGENCY PHONE TO FUNCTION, TO HAVE PROPER INFORMATION WITH 911 AND TO ACCEPT CALL BACK, BUT TO NOT RING IN A WAY THAT CAN BE HEARD. CALL BACK RING MUST BE ABLE TO BE HEARD. CORRECT PHONE SO THAT CALL BACK RING CAN BE CLEARLY HEARD. C. ELMORE WILL FOLLOW-UP TO VERIFY CORRECTION. CONTACT C. ELMORE AT 704-507-6814 WHEN ISSUE IS CORRECTED.
CPO AGREED TO EMAIL COPY OF REPORT
NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
CONTINUE TO FOLLOW ALL RELEVANT COVID RULES
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be 8.0. pH was corrected to 7.3 CDI.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no total alkalinity or cyanuric acid records for recent weeks. I.T.S. Issued. Deadline is 10/28/2021. Failure to maintain 30 days of proper records will result in pool closure.
Apr 14, 2021 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
NO SIGNATURE DUE TO COVID PRECAUTIONS.
RESPONSIBLE PARTY AGREED TO EMAIL OF REPORT.
POOL HAS PASSED INSPECTION AND BEEN ISSUED THEIR PERMIT STICKER.
PAPER PERMIT WILL BE AVAILABLE ON-LINE FOR DOWNLOAD AND PRINTING AT OUR POOLS WEBSITE.
POST PERMIT AND STICKER WERE VISIBLE AT POOL AREA.
No violations were recorded for this inspection.
Aug 27, 2020 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
ENSURE THAT THE POLYMERIC SAND REMAINS INTACT ON THE PAVERS TO ENSURE IMPERVIOUS SURFACE. IF THE SAND COMPONENT OF THE DECK IS FOUND NOT BE INTACT, PERMIT CAN BE SUSPENDED IF IT IS NOT CORRECTED.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141, 147, or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
No violations were recorded for this inspection.
Mar 9, 2020 4 demerits · 1 violation
Inspector comments: POOL IS NOT CURRENTLY APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING APPROVAL IS DESIRED, CONTACT C. ELMORE (704-507-6814) TO SET UP NIGHT SWIMING EVALUATION.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed temperature and total alkalinity not recorded. pH, disinfectant residual, main drains, and temperature (if heated) are required to be checked and recorded everyday. Total alkalinity and cyanuric acid (if used) are to be checked and recorded 1 time a week. Cyanuric acid cannot be greater than 100ppm. I.T.S. Issued expires April 8th 2020. Pool will be closed if records are not properly kept.
Aug 27, 2019 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions.
Observed 2 sets of life safety equipment in same location.
Intent of 2 sets of life safety equipment is to have access in multiple locations.
Life safety equipment should be in different locations so equipment is more readily available.
Moved during inspection.
Verified PDSC information.
No violations were recorded for this inspection.
Jul 16, 2019 16 demerits · 3 violations
Inspector comments: Permit issued for no night swimming.
#2 · Water quality: disinfectant residual provided by −6
Chlorine at 0 ppm. Corrected to 1.5 ppm through chlorinator during inspection. .2535(4) Maintain chlorine at least 1.0 ppm.
#3 · Water quality: pool water pH −6
Pool pH at 8.0. Corrected to 7.4 during inspection. .2535(1) Maintain pH at 7.2 to 7.8.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily logs not accessible for last two days. Maintain log book as required. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CRESSWIND HOA OUTDOOR” or State ID 2060530534). Inspection type (routine vs. follow-up) is not published in the county's data.