2demerits
HOME 2 SUITES BY HILTON CHARLOTTE PIPER GLEN
5110 PIPER STATION DRIVE, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530538
Latest result2 demerits
Last inspectedSep 1, 2026
Inspections on record16
On record sinceSep 20, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 20, 2019Lower is betterSep 1, 2026
Inspections & violations
Sep 1, 2026 2 demerits · 1 violation
Inspector comments: Conducted inspection onsite with general manager. EHS recommends lowering chlorine for bather comfort. Pool remains on A status and in good standing.
Note: Emergency phone staticy but still able to hear operator. EHS recommends replacing handset.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pool constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some chemicals in pump room. Move to designated chemical storage room.
Mar 12, 2026 22 demerits · 5 violations
Inspector comments: Issued immediate suspension for water quality. Pool MUST REMAIN CLOSED with signage posted until suspension I floated by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspesnion.
Other permit items to verify at return visit include back door and decking/coping.
“E” Immediate Suspension status
Inspection with Marc Caison
#3 · Water quality: pool water pH −6
PH 7.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope too long at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator cut and corrected to 18’.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back door not self-closing, self-latching at time of inspection.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Grout in coping broken out, more than 1/2” by handicap chair and 4 FT.
.2537(2) Decks shall be kept in good repair.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals in pump room..
.2534(2) Pool constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Oct 29, 2025 12 demerits · 3 violations
Inspector comments: Issued immediate suspension for approved Coast Guard buoy with required rope length, 18’. Pool must remain closed with signage posted until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Will verify doors onto pool deck are self closing self latching or have audible alarm at time of return visit.
Inspection with Marc Caison
Lighting working in pool at time of visit.
“E” Immediate suspension
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy in disrepair at time of inspection.
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. (18’)
*permit suspension item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door not self-closing, self-latching at time of inspection.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator adjusted, but latch not maintaining repair.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Box of dry chemicals on floor in chemical storage. Some chemicals in pump room. Some items within 3‘ of equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Jan 27, 2025 2 demerits · 1 violation
Inspector comments: One light out in pool, but on shallow end. Lighting is still sufficient to light all required parts of pool, including main drains and indoor lighting is working.
Inspection with Marc Caison
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Box of dry chemicals on floor in chemical storage. Some chemicals in pump room. Some items within 3‘ of equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Nov 6, 2024 20 demerits · 4 violations
Inspector comments: Updated PDSC form will be sent to marc@omshera.com and pdsc@mecnc.gov
Note: Post “pool closed” signs at both entrances when pool is closed
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
At time of visit drain covers installed had one from 2017 compliance one from 2008 compliance, both newly installed 2024. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Operator updated PDSC form to reflect correct drains in pool. Approved by M. Daley in field. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope too long at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator cut and corrected to 18’.
#22 · Premises: emergency telephone provided −6
Emergency phone not working at time of inspection. Chairs in front of phone.
.2530(f) Emergency phone shall remain operable.
Operator replaced and corrected.
.2530(f) Emergency phone shall be accessible to all pool users.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed bags of chemicals stored on the floor of the storage room. Chemicals in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Mar 20, 2024 18 demerits · 4 violations
Inspector comments: Emergency phone buttons are hard to push down. Recommend replacing.
Observed plaster damage around the pool light.
Inspection completed with CPO, Marc.
All permit compliance items corrected during inspection.
Drain covers will expire July 25th 2024. Covers must be replaced and new PDSC form must be approved prior to expiration.
Establishment has not submitted application for next year permit. Application was due 2/29/24. Please submit application along with payment prior to permit expiration.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH was 7.0 at the beginning of inspection. CPO corrected during inspection to 7.3
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Rope was detached at the beginning of inspection. Rope was retired to the required 18 ft.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Front entrance door was not latching. CPO was able to repair it to self close and self latch.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor. Observed bags of chemicals stored on the floor of the storage room. Chemicals should not be stored in the pump room.
Nov 7, 2023 8 demerits · 2 violations
Inspector comments: Main drain covers expire July 2024. Replace and submit updated PDSC form to PDSC@mecknc.gov for approval PRIOR to expiration to avoid permit action.
Discussed not using stabilized chlorine tablets in indoor pool, cyanuric acid is usually not needed.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection and short. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator untangled, retied at other end and corrected.
18 foot rope required, rope starting to deteriorate, but passable, advised new rope prior to next inspection
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals and other items stored in pump room, within 3’ of equipment and piping. Dry chemicals on floor in chemical storage. Vent broken in chemical room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Feb 6, 2023 22 demerits · 5 violations
Inspector comments: Inspection with Marc Caison
Local permit sticker will be sent out after application and payment is received for 2023
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing chemicals added to pool and beginning of month on post it note.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535(11) The pool operator must maintain records for at least six months. Operator transferring readings to record sheet and adding chemical notes. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator untangled and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Table at pool edge, within 5’.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Operator moved and corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone not working at time of inspection. Must dial 911, instructions say “phone automatically dials 911”.
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator replaced phone and updated phone signage with correct dialing instructions. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals and other items stored in pump room, within 3’ of equipment and piping. Dry chemicals on floor in chemical storage.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Dec 6, 2022 14 demerits · 3 violations
Inspector comments: Pool inspection completed with hotel manager Kate Howard.
Pool pH below 6.8 and unable to be corrected during visit. Immediate suspension of permit issued. Pool closed and closure signs posted. Call Hope McIntosh at 980-229-7549 once pH has been corrected and is holding at 7.2 - 7.8.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool pH below 6.8 unable to correct during inspection. Immediate suspension of permit issued.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope less than required 18’ length. CDI- rope unknotted and re-tied to achieve 18’ length.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed standing water on pump room floor from small pipework leak.
Feb 8, 2022 16 demerits · 3 violations
Inspector comments: Inspection completed with Marc Caison present. No signature due to COVID.
Permit suspended due to inadequate chlorine and pH. Contact Eli Freese at 704.621.2298 once corrected to reopen pool.
General comment: Observed emergency phone buttons working intermittently when attempting to dial 911. Phone was replaced with a fully functional phone during inspection.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.0ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. Permit suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed doors at back of pool self closing but not self latching. Repair or an intent to suspend the permit will be issued.
Oct 7, 2021 6 demerits · 1 violation
Inspector comments: Inspection completed with Marc Caison present. No signature due to COVID.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope disconnected from ring buoy. CDI- rope was reattached.
Jan 14, 2021 0 demerits · 0 violations
Inspector comments: Inspection completed with Marc Caison. No signature due to COVID-19.
No violations were recorded for this inspection.
Jul 30, 2020 10 demerits · 2 violations
Inspector comments: No signature due to COVID-19. Inspection completed with AGM Kate Howard on-site.
Intent to suspend issued for record keeping. Ensure temperature of heated pool is recorded daily in record book. Intent to suspend expires on 8/29/2020.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- adjusted to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no temperature records being kept for heated pool. Intent to suspend permit issued.
Feb 10, 2020 0 demerits · 0 violations
Inspector comments: No violations observed during inspection.
No violations were recorded for this inspection.
Oct 8, 2019 0 demerits · 0 violations
Inspector comments: Verified PDSC information.
Verified new Pentair Rainbow 300-29x Chlorinator.
Pool heater not operating at time of inspection.
Observed no non-compliant conditions.
No violations were recorded for this inspection.
Sep 20, 2019 0 demerits · 0 violations
Inspector comments: Permit issued with permit restriction of chlorine through chlorinator as primary chlorination.
Overflow drains to storm drain. Will refer to Stormwater.
No demerits noted.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOME 2 SUITES BY HILTON CHARLOTTE PIPER GLEN” or State ID 2060530538). Inspection type (routine vs. follow-up) is not published in the county's data.