8demerits
SOUTHPARK COMMONS
4401 HAMPTONRIDGE DR, Charlotte, NC 28210
Year-Round Swimming Pool · NC permit/State ID 2060530540
Latest result8 demerits
Last inspectedJul 28, 2026
Inspections on record12
On record sinceOct 17, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 17, 2019Lower is betterJul 28, 2026
Inspections & violations
Jul 28, 2026 8 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Alex Sorto.
No permit restrictions.
NO NIGHT SWIMMING.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed two out of five missing weirs.
CPO stated he will replace the missing weirs ASAP.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed all skimmers full of debris.
CPO dumped out all skimmer baskets during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times.
Observed a few chaise lounge chairs stored less than 6 ft from perimeter of the pool.
CPO moved chaise lounge chairs to provide 6 ft clear walking space.
Mar 31, 2026 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO. All items in compliance. Pool remains in good standing and on A status.
Const. Date: 1/1/1986
Rope Length: 35'
Night Swim?: N
No violations were recorded for this inspection.
Oct 1, 2025 12 demerits · 4 violations
Inspector comments: Inspection completed with Brunel Lebrun and Ashley Green present.
Observed ring buoy throw rope fraying and no plugs in skimmers for equalizer lines. Equalizer lines have been plastered over on pool wall. Correct these items within 30 days or the pool permit may be suspended. Contact Eli Freese at 704.621.2298 with questions.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed skimmers full with debris. CDI- emptied.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed one ladder step cracked and in poor repair. Repair/replace.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed lounge furniture within 6 feet of pool. CDI- furniture relocated.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed pump room unlocked.
Apr 1, 2025 2 demerits · 1 violation
Inspector comments: Pool inspection conducted with CPO Jony. Pool remains in good standing and on A status.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Water on pump room floor.
Oct 9, 2024 28 demerits · 7 violations
Inspector comments: Conducted inspection with operator Jony. Intent to suspend issued for non operational flow meter. Call or text EHS Devon Moeller when corrected. 7049981122
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Weir missing in skimmer near back left fence. Replace. No permit action.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Body hook removed from pole. Operator replaced. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Loungers too close. Operator moved and corrected. No permit action.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Posted callback number for emergency telephone incorrect. Operator replaced with correct label. No permit action,
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter stuck. Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Water on pump room floor.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap at backwash. Pool constructed 1986
Feb 21, 2024 36 demerits · 8 violations
Inspector comments: Inspection conducted with operator, Jony. Immediate suspension issued for chlorine and pH levels. Many intent to suspend items will be addressed with planned re-surfacing.
Operator Jony indicated pool re-surfacing planned for 2024 but not scheduled yet. If equalizer lines are plugged per state recommendations, submit a new PDSE showing that change once completed. Reach out to the department for in-field plan review information on pool re-surfacing requirements / materials prior to beginning work.
Pool has a leak that will be fixed with re-plastering. Bands on stairs and at breakpoint will be addressed with re-plastering. Loose light will be fixed with re-plastering.
Flow meter faded and hard to read. EHS recommends replacing soon.
Call EHS Devon Moeller 704 9981122 for re-inspection when all items have been addressed and pool is ready to reopen.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. EHS measured chlorine at less than 1. Ensure chlorine stays at least a 1.0ppm level. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. EHS measured pH at less than 6.8. Ensure pH stays in approved range.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Multiple floor inlet fittings missing screw. Replace per manufacturers specifications. No suction hazard. No permit action.
#13 · Pool maintenance: contrasting band on steps and benches −4
.2521(b) Contrasting color band shall be clearly visible. Contrasting color band on steps wearing and becoming less visible. Bands will need to be re-painted prior to issuance of permit for 2024. If pool is re-plastered, ensure both contrasting color bands on steps and contrasting stripe at pool breakpoint are re-painted and in good repair. Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(3) There shall be no loose coping. Coping starting to crumble and come loose at parts of the deep end of the pool. Ensure coping gets fixed before issue becomes worse. No permit action.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
.2524(c) Lighting fixtures shall not present a hazard to the public. Deep end in water wall light coming loose. Re affix to wall. Permit item.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Posted callback number for emergency telephone faded and barely readable. Replace with new label before number becomes completely unreadable. No permit action.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap at backwash. Pool constructed 1986
Sep 25, 2023 28 demerits · 9 violations
Inspector comments: Inspection conducted with operator, Jony. 30 day intent to suspend the permit is issued for missing rules statements and missing floating safety rope at pool breakpoint. Once items are corrected, call Hope McIntosh at 980-229-7549 or a return visit will be conducted at 30 days.
Note: community manager indicated pool re-surfacing in planning for next year. If equalizer lines are plugged per state recommendations, submit a new pdsc showing that change once completed. Reach out to the department for in-field plan review information on pool re-surfacing requirements / materials prior to beginning work.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. No main drain checks completed for month of August. All other records in compliance. No permit action.
#10 · Pool maintenance: safety ropes with floats and contrasting color bands provided at shallow area breakpoints −2
.2523(e) Provide a minimum of 3/4 inch diameter safety rope at the breakpoint.
.2523(e) Safety rope shall be marked with colored floats, 5 ft. apart or less.
Missing required safety rope with floats at breakpoint. Contrasting color band and hooks for rope in place. Replace safety rope with floats. *permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Loose ladder on clubhouse side of pool.
#13 · Pool maintenance: contrasting band on steps and benches −4
.2521(b) Contrasting color band shall be clearly visible. Contrasting color band on steps wearing and becoming less visible. Bands will need to be re-painted prior to issuance of permit next year. If pool is re-plastered, ensure both contrasting color bands on steps and contrasting stripe at pool breakpoint are re-painted and in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Body hook removed from pole. Operator replaced.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy rope at 30’. Operator corrected to required 35’
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
Missing required statements on rules sign. *permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Bulk chemical feed chlorine and acid containers stored in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. No air gap at backwash. Pool constructed 1986
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Observed no toilet paper or soap in mens restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 10, 2023 28 demerits · 7 violations
Inspector comments: Inspection conducted with manager Ashley and with operator Jony. Immediate suspension of the permit issued due to inoperable Kings III emergency phone and main drain cover change without PDSC approval. Pool must remain closed with signs posted until both items have been corrected. Once corrected, call Hope McIntosh at 980-229-7549 to schedule a re-inspection. At that time, other intent to suspend items listed on the inspection will also be evaluated and if remain non-compliant, a 30-day intent to suspend may be issued.
PDSC form emailed to manager during inspection for main drain change. Complete and submit to pdsc@mecknc.gov as soon as possible. Pool cannot be re-inspected for opening until this form is approved by the department.
In addition, 5 Aquastar Equalizer covers will expire 9/25/23. These covers must be changed and PDSC form approved by the department prior to their expiration or Equalizers may be permanently disabled according to state guidelines. See the website https://health.mecknc.gov/envhealth/pools for more information on PDSC forms and disabling equalizer lines.
Night swimming is not approved at this time. Adjust pool hours on signage to indicate that pool must close for swimming at dusk. If night swimming approval is desired, contact Hope McIntosh to schedule a night time visit to evaluate pool and deck lighting.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed both main drain covers replaced with no PDSC documentation completed and submitted to the department for approval.
*Immediate suspension of permit
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Surface skimmers shall be installed per manufacturer's instructions. Weir in skimmer backwards - not operating properly. Operator corrected during inspection.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Damaged/missing face plate on pool overflow opening. Replace.
*Intent to suspend item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Both windows in fitness center and both windows in office that open directly onto pool deck not limited to 4” opening. Windows must either be limited to opening less than 4” or prevented from opening.
*Intent to suspend item
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Kings III phone not working - connects to operator but operator cannot hear to communicate. Phone number posted at the box is faded to the point that it is no longer legible.
*Immediate suspension item
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed only an air break for backwash piping.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Observed no toilet paper and soap in restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
No soap/towels in either restroom. No toilet paper in mens restroom.
May 4, 2022 20 demerits · 5 violations
Inspector comments: Inspection completed with Alex Sorto.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. CDI- corrected to 7.2.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed area near where body hook is stored with 6 inches underneath fencing. No permit action as pool was built prior to 2010.
Observed foothold at AC unit next to fencing within 30 inches to top of fence. No permit action as pool was built prior to 2010.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed pool furniture within 6 feet of pool. CDI- furniture was relocated.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(e) Provide a spare basket for pump. Observed no spare pump basket.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms. Observed no toilet paper and soap in restroom.
May 19, 2021 4 demerits · 1 violation
Inspector comments: Inspection completed with Savanti Diggs present. No signature due to COVID-19.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed 7 inches of clearance underneath fencing near where ring buoy is located. No permit action as pool was constructed prior to May 2010.
May 19, 2020 18 demerits · 4 violations
Inspector comments: No signature due to COVID-19. Inspection completed with Mike Blackmon on-site.
General comment: Debris on pool floor - maintain clean.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pool pH at 6.8. CDI- adjusted to 7.2.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Observed body hook not attached to a pole. CDI- body hook attached.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door from leasing office that leads onto pool deck and gate that leads onto pool deck not self latching. CDI- both the gate and door were repaired to be self-latching and self-closing.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed some areas underneath fencing where 7 inch gaps occur. No permit action as pool was built priot to May 2010.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed only an air break for backwash piping.
Oct 17, 2019 32 demerits · 8 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed pool data not being recorded daily.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. Observed one area of pool where depth markers on pool wall are spaced greater than 25 feet apart.
.2523(c) Depth markers shall include the word "feet" or symbol "ft". Observed one depth marker on the pool wall that does not have "ft" or "feet."
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed one damaged overflow grate missing vertical slats. Observed one return fitting on pool floor damaged.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed some areas around fence with area underneath in excess of 6" clearance.
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door from front office that leads onto pool deck not self latching. Observed gate that leads directly onto pool deck not self latching.
.2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm. Observed windows in weight lifting room that lead directly onto pool deck that open greater than 4 inches.
.2528 Eliminate footholds around fencing. Observed foothold on gazebo fencing next to pool fencing at 42" high.
.2537(b) All gates and doors shall be self-closing, self-latching. Observed maintenance gate chained shut. Permanently affix gate so it is no longer operational.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational. Permit suspended.
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed air break for filter backwashing; no air gap.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
.2512(a) Water supply serving the swimming pool and all plumbing fixtures shall be an approved water supply. Observed no check valve installed on water fill line in pump room.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SOUTHPARK COMMONS” or State ID 2060530540). Inspection type (routine vs. follow-up) is not published in the county's data.