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16demerits

KELTONWOOD AT BEREWICK APARTMENTS

5620 KELTONWOOD RD, Charlotte, NC 28278
Year-Round Swimming Pool · NC permit/State ID 2060530551
Latest result16 demerits
Last inspectedAug 20, 2026
Inspections on record13
On record sinceJun 8, 2020

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01632 Jun 8, 2020: 4Sep 22, 2020: 14Mar 23, 2021: 20Sep 27, 2021: 26Apr 4, 2022: 32Sep 1, 2022: 30Mar 20, 2023: 32Aug 14, 2023: 18Feb 22, 2024: 18Jun 9, 2025: 16Sep 11, 2025: 0Feb 18, 2026: 6Aug 20, 2026: 16
Jun 8, 2020Lower is betterAug 20, 2026

Inspections & violations

Aug 20, 2026 16 demerits · 3 violations
Inspector comments: Inspection conducted with PIC Antwon. IMMEDIATE SUSPENSION ISSUED - POOL CLOSED SIGN PUT UP BY PIC. PICs understand to keep pool closed until EHS makes return visit to ensure all items are in compliance. Please contact EHS Rusi Woo at 704-430-7960 once all items have been corrected. No night swimming. No permit restrictions.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator. Observed chlorine measuring less than 1.0 ppm. IMMEDIATE SUSPENSION ITEM. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through NSF approved chlorinator. Eliminate direct hazard to public. Observed chlorine puck had been added directly into skimmer. PIC stated Caribbean Pools had changed the sand filter last month that may have affected the chlorinator, and stated chlorine puck was added yesterday to raise chlorine levels. EHS explained why this is a violation. IMMEDIATE SUSPENSION ITEM.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH measuring less than 6.8. IMMEDIATE SUSPENSION ITEM.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times. Observed a couple chaise lounge chairs stored less than 6 ft from pool perimeter. CDI to ensure there is 6 ft of clear walking space around pool.

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Feb 18, 2026 6 demerits · 1 violation
Inspector comments: Performed pool inspection with CPO. Pool remains on A status and in good standing. Reminder: Pool permit application and payment due by the last business day of February. EHS recommends lowering chlorine for bather comfort. Observed water level slightly low due to backwashing. Operator filling. No listed permit conditions. Const. Date: 8/28/2019 Rope Length: 50' Night Swim?: No
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Rope attached to ring buoy less than 50’ long. Operator corrected to 50’. No permit action.

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Sep 11, 2025 0 demerits · 0 violations
Inspector comments: Conducted pool inspection. All items in compliance. Pool remains in good standing and on A status. EHS recommends lowering chlorine level for bather comfort. Const. Date: 8/28/2019 Rope Length: 50'

No violations were recorded for this inspection.

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Jun 9, 2025 16 demerits · 4 violations
Inspector comments: Conducted inspection with CPO Antuan Smith. Pool may open on A status. Permit may be issued. No listed permit conditions.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity weekly. Spotty records for CA and TA. Ensure consistent weekly readings of CA and TA. No permit action.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs removed from sun shelf and placed adjacent to pool edge and regular loungers too close to pool edge in several spots. Operator corrected durning inspection.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. .2530(c) Provide "Adults should not swim alone." in 1" lettering. Pool rules sign missing. CPO obtained new signage and affixed during inspection. Corrected.
#19 · Premises: signs prohibit glass containers or pets in pool area −4
.2530(d) Provide a sign prohibiting pets and glass containers in the pool area. Pool rules sign missing. CPO obtained new signage and affixed during inspection. Corrected.

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Feb 22, 2024 18 demerits · 4 violations
Inspector comments: Conducted inspection with operator Eric Parker. All permit action items corrected during inspection.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0.5ppm. Operator corrected during inspection to 1.0ppm
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Multiple reagents expired in test kit. Replace with in date reagents. No permit action,
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris. Operator corrected during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs removed from sun shelf and placed adjacent to pool edge and regular loungers too close to pool edge in several spots. Operator corrected durning inspection.

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Aug 14, 2023 18 demerits · 4 violations
Inspector comments: Inspection conducted with Eric Parker. Immediate suspension of permit issued due to inoperable emergency phone system and for pool water pH below 7.2. Once both items are corrected, call Hope McIntosh at 980-229-7549 to request a re-visit. Pool closed and signs posted during inspection. Pool must remain closed for swimming until permit is reinstated. Night swimming is not permitted. Note: All 4 Aquastar main drain covers will expire on 8/14/24. Replace drain covers and submit pdsc to the department for approval prior to their expiration.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH 7.0. *immediate suspension item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Kings III emergency system not operational. When button is pushed no tone - dead line - will not connect to operator. *Immediate suspension item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Large appliances / shopping cart with items stored adjacent to filter in pump room.

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Mar 20, 2023 32 demerits · 7 violations
Inspector comments: Inspection conducted with operator, Natan. Immediate suspension of permit due to chlorine less than 1.0 ppm. Pool closed with signs posted during visit today. Pool must remain closed until corrected and verified by Mecklenburg County Public Health. Call Hope McIintosh at 980-229-7549 once corrected. Once permit is reinstated, the following items will be evaluated and if remain out of compliance a 30 day intent to suspend the permit may be issued. Chairs on pool edges, buildup around fence resulting in less tha 45” between horizontals. EHS will also re-evaluate operation of emergency phone during re-visit. Night swimming is not approved. Note: Filtration and feature pump main drains expire 8/2024. Replace all 4 drain covers and submit PDSC for approval prior to drain cover expiration.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0.6ppm. Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers with accumulated debris. Cleaned during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Rope attached to ring buoy greater than 52’ long. Operator corrected to 50’.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 45" between bottom horizontal and next horizontal on fence and/or gate (post-May 2010). Observed accumulated landscaping materials around base of fencing above bottom horizontal resulting in less than 45” between horizontals. *permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed chairs removed from sun shelf and placed adjacent to pool edge. *permit item
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Kings III operator unable to route calls to local 911 from this line. After mulitple attempts and service of line from Kings III, operator was able to route call to local 911 as required. EHS strongly recommends operator have the line evaluated to ensure it continues to operate as required.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of equipment in pump room. Appliances and other storage in pump room. Chemicals in storage room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room. Ventilation in chemical storage not operational.

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Sep 1, 2022 30 demerits · 7 violations
Inspector comments: Immediate Suspension issued for water quality and ring buoy. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Will verify complete, accurate records and water level of pool (for depth markers) at return visit. Note: Flow low at time of visit, ensure pump is meeting turnover. May have been due to water level issue “E” Immediate suspension status Inspection with Eric Parker
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. **Immediate suspension item. Contact Marie Daley at 704-507-6806 to lift suspension *NOTE: Chlorine must come up through chlorinator, shocking not permissible for corrective action
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Immediate Suspension item. Contact Marie Daley at 704-506-7806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly total alkalinity and cyanuric acid checks and are not accurate (7.4 pH for every day recorded). .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *Permit item, will check on return visit
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Depth markers on pool wall not visible or accurate due to high water level. .2523(a) Provide depth markers on pool walls and pool deck at both ends of the pool. *permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope around buoy broken and rope tangled. Keep accessible. .2530(a) Provide USCG approved ring buoy. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. (Pool requires 50’ rope) *Immediate suspension item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of equipment in pump room. Dishwashers and other storage in pump room. Chemicals in storage room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Men's restroom toilet soiled. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Apr 4, 2022 32 demerits · 8 violations
Inspector comments: Immediate suspension issued for water quality. Pool must remain closed until suspension is lifted by Health Department. Contact Marie Daley at 704-507-6806 went in compliance to lift suspension. Other permit items to verify include gates self-closing self-latching, records, depth and no diving markers. “E” Immediate Suspension status Inspection with Natan Zayas
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. **Immediate suspension item. Contact Marie Daley at 704-507-6806 to lift suspension
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO not present on weekends/every day. Ensure pool is checked daily and pH, main drains and disinfectant (chlorine) recorded. Do not backfill information. Train other staff to check records. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *30 Day Intent to Suspend (ITS) item. Will verify records on return visit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris on pool floor covering main drains. .2537(14) Keep pool surface and pool floor free of debris. Operator cleaned and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris and frogs in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
3 FT depth marker and No Diving marker cracked out. .2523(d) No Diving markers shall be written in four inch letters or international 6"x6" no diving in red and black on a white background. .2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool. *30 Day ITS item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *30 Day ITS item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool chairs on outside of pool within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs into pool and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of equipment in pump room. Dishwashers and other storage in pump room. Chemicals in storage room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.

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Sep 27, 2021 26 demerits · 7 violations
Inspector comments: Immediate Suspension for water quality. Permit items: gates, deck offset, skimmer baskets and chlorinator. Inspection with Natan Zayas No Signature due to COVID No Night Swimming
#3 · Water quality: pool water pH −6
pH 6.8 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Immediate Suspension item. Contact Marie Daley at 704-506-7806 when in compliance to lift suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris and frogs in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. *Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck by 1/2 FT at sun shelf, chipped out more than 1/2". .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. *Permit item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator missing dial where repair was made to feed chlorine into pool. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. *permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of equipment in pump room. Dishwashers and other storage in pump room. Water on floor im pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Ashes in men's restroom sink. .2526(m) Keep restrooms and fixtures clean and in good repair.

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Mar 23, 2021 20 demerits · 5 violations
Inspector comments: ITS for records and gates self-closing self-latching. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Changed to "W" Intent to Suspend status No Night Swimming. Pool not heated. No signature due to COVID Inspection with Natan Zayas
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records have check marks for chlorine levels and no recording of value. Disinfectant residual should be a value, example chlorine 3.0 ppm .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *30 Day Intent to Suspend (ITS) item. Will verify records on return visit.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Both gates not latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching. *30 Day ITS item. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool chairs on outside of pool within 6' of pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved chairs into pool and corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone signage missing city and state for address of pool. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items within 3' of equipment in pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Sep 22, 2020 14 demerits · 3 violations
Inspector comments: ITS for daily record keeping. Emergency phone not connecting when called back. Allowing 30 days for correction. Operator unable to sign due to COVID-19 protocol. No Night Swimming Inspection with: Natan Zayas and Kathryne Johnson Report sent to: natanzayaz@outlook.com; Kathryne Johnson
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO not present on weekends/every day. Ensure pool is checked daily and pH, main drains and disinfectant (chlorine) recorded. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. *30 Day Intent to Suspend item. Contact Marie Daley at 704-507-6806 when daily record keeping in compliance to lift ITS.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in one skimmer basket. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone operable, but does not connect to Kings III box when called back. Per state guidance, phone must connect back in case of emergency. Allowing 30 days to correct. Contact Marie Daley at 704-507-6806 when in compliance.

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Jun 8, 2020 4 demerits · 1 violation
Inspector comments: Issued local permit sticker. Changed to "A" Open for Business status. Operator unable to sign due to COVID-19 protocol. Ensure Executive Orders are being met when pool is opened to public. No Night Swimming Inspection with: Natan Zayas and Kathryne Johnson Report sent to: Kathryne Johnson
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate not latching at time of inspection, caught on latch holder. .2537(b) All gates and doors shall be self-closing, self-latching. Operator removed piece gate was caught on to self-close, self, latch Corrected.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “KELTONWOOD AT BEREWICK APARTMENTS” or State ID 2060530551). Inspection type (routine vs. follow-up) is not published in the county's data.