10demerits
SAFIRE AT MATTHEWS
7701 KREFELD GLEN DR, Charlotte, NC 28227
Year-Round Swimming Pool · NC permit/State ID 2060530552
Latest result10 demerits
Last inspectedMay 27, 2026
Inspections on record8
On record sinceJun 4, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 4, 2020Lower is betterMay 27, 2026
Inspections & violations
May 27, 2026 10 demerits · 3 violations
Inspector comments: Inspection completed with Jaime Orellana and Fernando Delgado present.
Permit conditions - flow meters on both systems shall remain operable. Flows required as close to 106 GPM as possible due to filter flow restriction. Flow greater than 119 GPM exceeds the main drains. Suction hazards for both systems. Pumps may require change in the future if water clarity is an issue.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope connected to ring buoy in poor repair (tore apart while handling). CDI- rope was replaced with a 47 foot rope in good repair.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(a) Post a shower sign visible upon entrance to the pool. Observed no shower sign posted. Replace.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(l) Provide toilet paper and dispensers in restrooms.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed no soap, toilet paper, or paper towels in women’s restroom. Provide.
Apr 30, 2025 10 demerits · 3 violations
Inspector comments: Inspection completed with Jaime Orellana present.
Flow for each pump was 85GPM and 95GPM respectively. Maintain flow at as close to 106 GPM as possible.
Note: Intent to suspend permit issued for automatic chlorine feeder not turning off when pumps are shut off. Correct within 30 days or permit may be suspended.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed sign in poor condition and difficult to read. CDI- sign replaced with new sign.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Observed automatic feeder not turning off when pumps have no power. Intent to suspend permit issued. Correct within 30 days.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Observed piping not labeled.
Jun 26, 2024 22 demerits · 5 violations
Inspector comments: Inspection completed with Jaime Orellana present.
Observed flow readings at 105GPM and 85GPM respectively.
NOTE: Observed damage to pool wall near sunshelf (deteriorated plaster) and damage to decorative deck tiling in middle section of pool. Observed ‘warning no lifeguard on duty’ becoming worn. Repair or replace these areas/items prior to issuance of 2025 permit or permit may be withheld.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed area near sunshelf at back of pool deck on pool wall that is in poor repair (chipped/missing plaster on wall). Repair prior to issuance of 2025 or permit may be withheld.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope connected to ring buoy on 39 feet. Observed ring buoy in poor repair (beckets completely deteriorated). CDI- rope and ring buoy replaced.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Observed signage badly worn and not clearly legible. CDI- signage replaced.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone. Observed 911 operator could not verify proper address or phone number upon first call. CDI- subsequent calls made to 911 operator had accurate information relayed back to EHS.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Piping not labeled.
Jul 12, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Kyra Kimmell and Jaime Orellana present.
NOTE: Replace signage that is worn prior to next inspection (children should not use the swimming pool without adult supervision; and adults should not swim alone).
Replace ring buoy prior to next inspection as beckets are beginning to wear.
Refer below for in-field plan review observations.
1. Pentair IntellifloVSF 011056, 3 hp - verified
2. New Blue White flow meter installed on at least 10” on inlet side and 4” outlet. Flow meter should be reading as stated above. - verified
3. All piping 2” - verified
4. (2) VGB2008 SDX2 drain covers - verified
5. (3) Aquastar A10RCFRxxx EQ line covers - verified
6. (1) TR140 Filter - verified
7. Lower has 6 wall returns - 9 returns verified
8. 3 skimmers - 3 skimmers verified
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq. ft). Observed pool furniture within 8 feet of pool. CDI- relocated furniture.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Observed no labels on piping.
May 2, 2022 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED. POOL HAS PASSED INSPECTION. ELECTRICAL PERMIT VERIFIED FOR POOL PUMP MOTORE REPAIR. DECAL WAS ISSUED.
PERMIT WILL BE AVAILABLE FOR PRINT AT THE HEALTH DEPARTMENT POOL WEBSITE. POST DECAL AND PERMIT AT THE POOL.
No violations were recorded for this inspection.
Aug 2, 2021 46 demerits · 14 violations
Inspector comments: Intent to Suspend issued for record keeping, repair to chlorinator and flow meter install. A return visit will be made in 30 days to verify completion of ITS items. If not corrected, permit will be suspended.
In-field plan review for pump change. New pump approved for lower section - Pentair Whisperflo WFE-8, 2 hp. Note: Challenger pump on upper system exceeds system. If pump fails, do not replace with like for like. In-field plan review application is required prior to installation.
Note: Safire is painted across the pool bottom and is not approved. Once faded, do not replace.
Items verified - Two systems for pool. Lower Pool - New Pump Pentair WFE-8, 2 hp pump with (2) SDX Retro drain covers. All piping is 2". TR140 filter. (3) Aquastar A10RCFRxxx equalizer line covers. 7 returns. Upper Pool - Pentair Challenger CHII-N1-3FE, 3 hp with (2) SDX Retro drain covers. All piping is 2". TR140c filter. (3) Aquastar A10RCFRxxx equalizer line covers. 6 returns.
Joe Butler present during the site visit. Permit issued for no night swimming.
Note: REQUIRES REPAIR PRIOR TO 2022 OPERATING SEASON - CONTRASTING COLOR BAND, FAR END BENCH AROUND RETURN, DAMAGE TO DECK AROUND DECK DRAIN
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not maintained for cyanuric acid or total alkalinity. Pool had been closed to the public. Ensure weekly record keeping for cyanuric acid and total alkalinity. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Plaster/pool surface worn away at bench around wall return. Repaired with pool putty during the inspection. Continue to monitor. May require repair prior to 2022 operating season.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some skimmer baskets damaged. Replace as needed.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
No diving marker covered with deck finish. Added sticker during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder rungs >6" from pool wall. Maintain 3" to 6" between ladder rung and wall. Original construction.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One wall inlet missing eyeball fitting. Replace fitting.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Grill area provides foothold. Pool built prior to 2010. No corrective action. Eliminate footholds.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck/coping damage in multiple areas. No offsets >1/2" and no rough edges. Noted most severe damage near deck drain. Repair decking around deck drain at back side of pool prior to 2022 operating season.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Valve broken on chlorinator line to system. Replace/repair valve. Small leak. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meters installed on 2" return lines installed per mfg. instructions but do NOT meet 1.5x design flow of the pump. For Whisperflo pump, flow meter on SCH40 pipe must go to at least 147 gpm. For flow meter installed on Challenger pump, flow meter on SCH40 pipe must go to at least 188 gpm. Intent to Suspend issued. Install flow meter approved for system per mfg. instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak at chlorinator valve. Keep pump room floor dry.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One stall missing toilet paper in women's restroom. Corrected during the inspection.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
No check valve on fill line to pool and hose bib connected to fill line on pump room. Install per .2512. Original construction.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Original construction. Provide hose bibs with backflow prevention.
Apr 27, 2021 20 demerits · 4 violations
Inspector comments: NO SIGNATURE DUE TO COVID-19 PRECAUTIONS.
I.S. ISSUED. POOL CLOSED TO SWIMMING.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
OBSERVED PUMP ON RECORD FOR LOWER SYSTEM (P4E6HL-3HP) SWAPPED FOR A CHII-NI-3FE-3HP. M.C.H.D. HAS NO RECORED OF THIS CHANGE. IN-FIELD PLAN REVIEW, ELECTRICAL INSPECTION, AND A NEW CORRECTED PDSC FORM MUST BE PROVIDED. I.S. ISSUED.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
OBSERVED MORE THAN 25FT. BETWEEN 3 1/2 FT AND 4 FT POOL WALL DEPTH MARKERS ON POOL SIDE NEAR STEPS. CORRECT DEPTH MARKERS. MARKERS MUST BE 25 FT. APART OR CLOSER, HAVE 4 INCH HIGH NUMBERS, AND BE IN "FEET" OR "FT".
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
OBSERVED 30FT. BUOY THROW ROPE. CORRECTED TO 47FT. -C.D.I.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
FENCE NOT TO CURRENT SPEC. BUILT BEFORE 2010. NO PERMIT ACTION.
Jun 4, 2020 12 demerits · 3 violations
Inspector comments: POOL HAS PASSED INSPECTION. STICKER ISSUED. ITEMS WERE CORRECTED -CDI
PAPER PERMIT WILL BE AVAILABLE ON-LINE SO THAT IT CAN BE PRINTED OUT BY THE FACILITY MANAGEMENT. IT MUST BE PRINTED OUT AND POSTED WHERE IT IS VISIBLE FROM THE POOL DECK AREA.
CORRECTED POOL EMERGENCY CALL BOX SIGN TO 7900 KREFELD DRIVE. THE STREET IS NOW KREFELD DRIVE INSTEAD OF KREFELD GLEN DRIVE AND THE BUILDING HAS 7900 ON THE FRONT. THIS IS IN LINE WITH THE INFORMATION GIVEN BY LOCAL 911.
PDSC FORMS INDICATE 3 MAIN DRAINS AT ONE END OF THE POOL AND 2 AT THE OTHER. STAFF MEMBER CHECKED THE DRAINS YESTERDAY TO DETERMINE IF THEY ALL DRAW, THE MIDDLE COVER DOES NOT DRAW AND IS NOT A MAIN DRAIN. THE STAFF MEMBER CHECKED THE DISTANCE BEWTEEN THE DRAINS WITH A PIECE OF WOOD MEASURED BY C. ELMORE TO BE 36 INCHES LONG. THE ACTUAL DRAINS IN BOTH SIDES OF THE POOL WERE AT LEAST 36 INCHES APART ACCORDING TO THE STAFF MEMBER WHO ENTERED THE POOL AND CARRIED OUT THE MEASUREMENT ON 6/3/2020. C. ELMORE OBSERVED THIS PROCESS AS HE WAS PRESENT AT THE POOL ON 6/3/2020. A NEW PDSC FORM MAY BE REQUIRED.
POOL IS NOT APPROVED FOR NIGHT SWIMMING. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
“issuance of a permit by this department does not negate closure required by Executive Order No. 120, 138, 141 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.”
NO SIGNATURE WAS OBTAINED DUE TO COVID-19 SOCIAL DISTANCING
#3 · Water quality: pool water pH −6
pH was 8.2 upon arrival. Corrected to 7.6 -CDI
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder missing the rubber foot bumber. Replace bumper.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed eyeball fitting missing from return in wall at underwater bench. Ensure all eyeball fittings are in place for returns. No Permit Action taken, only one missing.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SAFIRE AT MATTHEWS” or State ID 2060530552). Inspection type (routine vs. follow-up) is not published in the county's data.