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10demerits

HEATHER RIDGE

8800 MEADOW VISTA RD, Charlotte, NC 28213
Year-Round Swimming Pool · NC permit/State ID 2060530556
Latest result10 demerits
Last inspectedOct 7, 2026
Inspections on record12
On record sinceMay 28, 2020

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

01836 May 28, 2020: 8Jul 20, 2020: 36Sep 9, 2021: 4Mar 14, 2022: 12Dec 5, 2022: 14Feb 23, 2023: 22Feb 21, 2024: 4Oct 11, 2024: 6Feb 26, 2025: 22Oct 21, 2025: 20Apr 15, 2026: 2Oct 7, 2026: 10
May 28, 2020Lower is betterOct 7, 2026

Inspections & violations

Oct 7, 2026 10 demerits · 3 violations
Inspector comments: Issued intent to suspend for ground level doors got self closing/ self latching or audibly alarmed (.2528). Violation must be corrected within 30 days to avoid permit suspension. Please call James Bjorneboe at 704-507-6820 with any questions or to schedule revisit when violations have been corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed skimmers excessively full of debris. Repair. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladders with missing end caps. Also observed ladders extending greater than 6 inches from pool walls. Replace/ repair. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall to ladder rung. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed left side of main door in club house not self closing/ self latching or audibly alarmed. Repair. .2528(a) Ground level doors shall be self-closing, self-latching or self-closing and child protected by audible alarm.

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Apr 15, 2026 2 demerits · 1 violation
Inspector comments: General Comment: Consider moving “Warning No Lifeguard On Duty” sign as it is partially obscured by foliage.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 ladder missing end cap. Replace missing end cap. .2521 Install ladders per manufacturer instructions.

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Oct 21, 2025 20 demerits · 5 violations
Inspector comments: Issued immediate suspension for Chlorine and pH. Pool is to remain closed until these items are brought in compliance. Please Call James Bjorneboe at 704-507-6820 with and questions.
#2 · Water quality: disinfectant residual provided by −6
Observed no chlorine in pool. Maintain chlorine at a minimum of 1.0ppm. .2535(4) Maintain chlorine at least 1.0 ppm.
#3 · Water quality: pool water pH −6
Observed pH at 7.0. Maintain pH between 7.2 and 7.8. .2535(1) Maintain pH at 7.2 to 7.8.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed excessive debris in skimmers. Keep skimmers free of debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed both ladders missing end caps. replace missing end caps. .2521 Install ladders per manufacturer instructions.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed bag of chemical in storage room stored on floor. Store bags of chemicals up off of the floor. Observed pump room excessively dirty. Clean/ tidy up pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

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Feb 26, 2025 22 demerits · 6 violations
Inspector comments: Issued immediate suspension for ring buoy and throw rope in poor condition (.2530). Pool is to remain closed until new ring buoy and 50’ throw rope are provided. Please call James Bjorneboe at 704-507-6820 once corrected and to set up a re-visit.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed daily/ weekly records being kept sporadically. Maintain records as required. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of four weirs missing. Replace. Observed excessive leaved and debris in skimmers. Keep skimmers free of debris. .2518(k) Replace missing weirs. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed both ladders missing end caps. Replace missing end caps. Observed ladders extending greater than 6” from pool wall. Repair. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed grab rope on ring buoy and throw rope brittle. Replace ring buoy and throw rope. Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed 2 of 3 gates not self-closing/ self-latching and door from clubhouse to pool deck not self latching or equipped with and audible alarm. Repair. Also observed vertical members of fence with gaps grater than 4 inches. Repair. .2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). .2537(b) All gates and doors shall be self-closing, self-latching. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak at chlorinator in pump room. Repair leak. .2533(d) Pump room floor shall be kept dry and free of standing water.

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Oct 11, 2024 6 demerits · 2 violations
Inspector comments: General Comments: - Monitor throw rope for brittleness. Replace when rope no longer has integrity. -Observed areas of chipping. Continue to monitor. May require repair if condition worsens.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed excessive debris in skimmer. Keep skimmers free of debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed both ladders missing end caps. Repair or replace. .2521 Install ladders per manufacturer instructions.

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Feb 21, 2024 4 demerits · 1 violation
Inspector comments: Main drain and equalizer cover expire 5/2024 and must be replaced. Please call James Bjorneboe with any questions at 704-507-6820
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 weir missing from skimmer. Replace missing weir. .2518(k) Replace missing weirs.

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Feb 23, 2023 22 demerits · 6 violations
Inspector comments: Issued intent to suspend for records and non latching gate. Correct items within 30 days. Call James Bjorneboe@704-507-6820 once items have been corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no records for total alkalinity or cyanuric acid in 2023. Maintain records for total alkalinity and cyanuric acid on a weekly basis. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in skimmers. keep skimmers free of debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladders missing end caps. Replace missing end caps.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one gate not self-latching. Repair gate so that is self latches. .2537(b) All gates and doors shall be self-closing, self-latching.
#22 · Premises: emergency telephone provided −6
No phone number posted at emergency phone. Corrected on site. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed clutter and debris in pump room. Keep pump room clean.

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Dec 5, 2022 14 demerits · 3 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no reading for total alkalinity or cyanuric acid or total alkalinity for December. Maintain these records weekly. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris and leaves in skimmer. Keep skimmers free of debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#22 · Premises: emergency telephone provided −6
Phone number faded out on sign at emergency phone. Corrected onsite.

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Mar 14, 2022 12 demerits · 3 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no total alkalinity records for March. Record total alkalinity on a weekly basis. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder greater than six inches away from wall. Repair. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#22 · Premises: emergency telephone provided −6
Phone number not posted at emergency phone. Corrected onsite. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.

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Sep 9, 2021 4 demerits · 2 violations
Inspector comments: 5) BEGIN MAINTAINING DAILY RECORDS 16) ADJUST GATE CLOSURE TO ENSURE IT SHUTS DURING WINDY CONDITIONS
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
LADDERS WITH 7" GAP BETWEEN POOL AND HANDLES -- MAINTAIN 6" OR LESS
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
STANDING WATER ON PUMP ROOM FLOOR

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Jul 20, 2020 36 demerits · 9 violations
Inspector comments: Inspection conducted with Tyrone Hooks. Due to COVID-19 precautions, inspection was not signed by the operator. 15) Pool 33 feet wide. Proved at least 1/4 inch diameter throw rope 50 feet in length attached to U.S. Coast Guard approved ring buoy prior to 2021 pool permit being issued. 22) Phone did not ring when attempted to call back the posted emergency phone number. Will be back in 2 weeks to check that am able to properly call back to emergency phone. Pump motor recently changed out. Electrical permit E3773788 obtained and passed inspection. Immediate suspension issued. 2) 3) 6) Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Chlorine pucks in half of the skimmers. G.S. 130A-2(3) Chlorination must occur through chlorinator. Eliminate direct hazard to public. Removed by operator. - Immediate Suspension Item.
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty main drain checks, missing most weekends, no recent Cyanuric Acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item. Last Cyanuric check on 7/3 was 110 ppm. Operator added more cyanuric acid directly to the pool this morning. Add chemicals per manufacturer's instructions and SDS label. Operator will keep pool closed until it has dissolved into the pool. .2535 Maintain CYA at no more than 100 ppm. - Intent to suspend item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
PDSC form states SDX Retro covers installed. Observed SDX2 covers. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Immediate suspension item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladders missing endcaps. .2521 Install ladders per manufacturer instructions. Ladders extend > 6" into the pool. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to clubhouse does not latch. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item. Sections of the fence with gaps > 4" under the fence. .2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Holes in pool deck for what appears to be a volleyball net. Install caps flush with the deck when poles are not installed. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Vacuum line not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms 136F. .2526(i) Water in restrooms shall not exceed 110 F.

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May 28, 2020 8 demerits · 2 violations
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. - Observed pH at 6.8 during inspection. pH raised to 7.2
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. - Observed hot water above 110F in both restrooms. Tyrone was present during the inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HEATHER RIDGE” or State ID 2060530556). Inspection type (routine vs. follow-up) is not published in the county's data.