0demerits
ASCENT AT MALLARD CREEK APARTMENTS
2506 HOPE WAY LN, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530560
Latest result0 demerits
Last inspectedJul 2, 2026
Inspections on record14
On record sinceMay 5, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 5, 2020Lower is betterJul 2, 2026
Inspections & violations
Jul 2, 2026 0 demerits · 0 violations
Inspector comments: NO VIOLATIONS NOTED.
CHLORINE IS GREATER THAN 2.5PPM.
CLOSURE ITEMS FROM PREVIOUS INSPECTION WERE CORRECTED.
POOL HAS PASSED INSPECTION AND BEEN ISSUED PERMIT DECAL. POST PERMIT DECAL AT THE POOL. THE PAPER PERMIT SHOULD BE AVAILABLE WITHIN 1-3 BUSINESS DAYS ON THE HEALTH DEPARTMENT POOL WEBSITE.
POOL IS NOT APPROVED FOR NIGHT SWIMMING. CORRECT THE SIGN TO REFLECT THAT THE POOL CAN ONLY BE OPEN FOR SWIMMING DAWN TO DUSK.
MAIN DRAIN COVERS EXPIRE 1/30/2029.
POOL PUMP MOTOR HAS BEEN SWAPPED FOR AN ACCEPTABLE REPLACEMENT. C. ELMORE VERIFIED ELECTRICAL PERMIT AND COC.
Record COM-ELC-25-006725:
Commercial Electrical Permit
Record Status: Closed - COC Issued
Expiration Date: 01/02/2027
No violations were recorded for this inspection.
Mar 19, 2026 26 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Mike Tanski.
Outer rope on ring buoy fraying. Recommend replacing with new US Coast guard approved ring buoy with attached 50 foot throw rope.
New replacement pump motor installed. COM-ELC-25-006725 passed inspection 1/2/2026.
Some offsets where pavers meet coping. Maintain deck with no gaps or offsets > 1/2 inches.
Intent to suspend
5)
7)
17)
#2 · Water quality: disinfectant residual provided by −6
Observed 0.6ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 1 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Mike Tanski is the new CPO for the pool. Provide copy of CPO certificate to the Health Department. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
No recent cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Missing a few wall tiles. .2537(14) Maintain pool walls in good condition. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Eyeball fitting missing at bench. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some loose pavers. .2522(g) Decks and walkways shall be secure and slip-resistant. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Leak by door to chemical storage room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Sep 2, 2025 10 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Nicholas Short.
Some offsets and chipping of pool deck. Maintain deck in good condition with no gaps or offsets > 1/2 inch.
Intent to suspend issued
5)
16)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No weekend records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
New CPO. Provide copy of CPO certificate to this Department. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to office by emergency phone not self-latching. .2537(b) All gates and doors shall be self-closing, self-latching. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Mar 12, 2025 38 demerits · 9 violations
Inspector comments: Conducted inspection with maintenance staff.
Observed back of pool pump motor missing. Exposing electrical wiring and motor shaft. Recommend having all work done by a licensed electrician.
Immediate suspension issued
2)
3)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Observed 0.4ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
Observed chlorine puck on pool floor. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
No CPO on site. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fence with some sections < 48" high due to buildup of pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Gaps > 1/2” within 18” of gate push bar. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Area where deck meets coping and around autofill with offsets > 1/2”. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Salt water chlorinator in an alarm state. Staff has been adding chlorine pucks directly to the pool. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room door unlocked when I arrived. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Back of dry chemicals on the floor in the chemical storage room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Aug 14, 2024 32 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Dukus Matthews.
Dukus is the new CPO for this pool. Updated CDP with CPO information.
Immediate suspension issued
1)
3)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Operator added soda ash to increase pH, pool became too cloudy to see main drains and pool bottom. .2535(2) Main drains must be clearly visible from the pool deck. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fence with some sections < 48" high due to buildup of pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room door unlocked when I arrived. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in men’s or women’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Jun 10, 2024 10 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Galo Samaniego.
New gates installed. Verified gates on battery backup.
Observed new shower installed, flow meter working, new US Coast guard approved ring buoy and throw rope, most other items from previous inspection corrected.
CPO tested cyanuric acid today. Got 100ppm, which is the state maximum. Recommend draining and adding fresh water and maintain at less than 100ppm.
Permit issued
No Night Swimming
Paper permit will be posted on our website in 3-5 business days for your records.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent total alkalinity checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Corrected. CPO took sample today.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Post-2010 fence with some sections < 48" high due to buildup of pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Corrected.
Gate at restrooms not self-closing and self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
May 24, 2024 26 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Galo Samaniego.
New gates installed. Prior to permit expiration on 5/31, will need to verify that gates operate on a battery backup.
Ring buoy heavily worn, new ring buoy not US Coast Guard approved. Prior to permit expiration, will need to replace with a new US Coast Guard approved ring buoy with attached 50 foot throw rope at least 1/4 inch in diameter prior to 5/31.
Some offsets and broken pavers around autofill and nearby skimmer. Maintain deck in good condition with no gaps or offsets > 1/2”.
Permit expires 5-31-2024. Permit will be suspended if permit and intent to suspend items are not corrected prior to permit expiration.
Intent to suspend issued
5)
8)
16)
24)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks. One total alkalinity and one cyanuric acid check for May. No weekend checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing two weirs. .2518(k) Provide functional weirs. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Some fence sections < 48" high due to buildup of pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Gate by emergency phone not self-closing. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
New gates with ~ 1” gap between gate and post. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
New emergency phone. Incorrect dialing instructions posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Intent to suspend item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower removed, in the process of replacing. .2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in men’s restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
May 25, 2023 6 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Galo and maintenance regional Greg.
Some wall tiles missing. Maintain in good condition. Will follow up on next inspection.
Some safety signage faded. Recommend replacing.
Outer rope on ring buoy dry rotted. Recommend replacing with new US Coast Guard approved ring buoy and 50 foot throw rope.
Main drains expire 10-30-2023. Prior to drain cover expiration, replace with APSP-16 approved drain covers and provide updated PDSC form to this department.
Permit issued
No Night Swimming
Permit issued.
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No Cyanuric Acid checks for May. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Corrected. CPO tested today at 0ppm. - Added stabilizer to skimmer to start raising cyanuric acid levels.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Aug 24, 2022 32 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Galo Samaniego.
Immediate suspension issued
3)
15)
Contact Will Harrison (704-507-6824) when issues have been corrected to schedule re-inspection.
#3 · Water quality: pool water pH −6
pH 6.8. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records on the weekends. No recent, total alkalinity or Cyanuric Acid checks. PH 8.0 for the last 2 weeks with no corrective action taken. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Missing a few wall tiles. .2537(14) Maintain pool walls in good condition.
Pool floor dirty. Black algae growing on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope not securely attached to ring buoy. Throw rope 48 feet long. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope at least 1/4 inch in diameter. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room door standing open when I arrived. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Fan off in the chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower not functioning. .2526(h) Shower(s) shall be provided.
May 16, 2022 12 demerits · 3 violations
Inspector comments: Inspection conducted with Samaniego Galo.
Permit issued.
Paper permit will be on our website, Meckpools.Charmeck.org in 3-5 business days to print for your records.
#2 · Water quality: disinfectant residual provided by −6
0.4ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 1 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool has been closed for repairs. Spotty records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections,and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity. - Operator tested everything today.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower still winterized, not currently functioning. .2526(h) Shower(s) shall be provided. - Corrected.
Aug 23, 2021 10 demerits · 2 violations
Inspector comments: Inspection conducted with Galo Samaniego. Due to COVID-19 precautions, inspection was not signed by the operator.
Outer rope on ring buoy fraying. Recommend replacing with new, USCG approved ring bouy and 50 foot throw rope prior to next pool season.
Emergency phone sign says "push button for 911". Emergency phone requires that you dial 9-1-1. Observed correct dialing instructions listed on the phone. Recommend updating the main emergency phone sign with correct dialing instructions.
Wingnuts on body hook bolts facing towards the inside of the body hook. Recommend having wingnuts face away from the hook to avoid potential injury in the event the body hook is used in a rescue.
#3 · Water quality: pool water pH −6
pH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.3.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck furniture too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
Mar 30, 2021 12 demerits · 2 violations
Inspector comments: Inspection conducted with Galo Samaniego. Due to COVID-19 precautions, inspection was not signed by the operator.Inspection conducted with Galo Samaniego.
Permit will be issued in a few weeks. Ensure sticker is prominently posted in the pool area.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 46 feet long. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Emergency phone number posted does not match what 911 has. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Corrected by operator. Verified that this number also calls back the emergency phone.
Sep 9, 2020 18 demerits · 4 violations
Inspector comments: Inspection conducted with Galo Samaniego. Due to COVID-19 precautions, inspection was not signed by the operator.
Outer rope on ring buoy fraying. Recommend replacing.
Posted pool hours are 9 AM to 9 PM, which is after dark for part of the year. Recommend changing pool hours to reflect that pool does not operate after dark or call to schedule a pool lighting inspection to get approval for night swimming.
Wall tiles dirty. Recommend regularly cleaning wall tiles.
Intent to suspend issued.
5)
16)
24)
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.7.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records on the weekends. No recent main drain, total alkalinity or Cyanuric Acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Some fence sections < 48" high due to buildup of pine straw. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working. .2518(g) Keep flow meter operational. - Intent to suspend item.
May 5, 2020 2 demerits · 1 violation
Inspector comments: Inspection conducted with Solomon Castillo. Due to COVID-19 precautions, inspection was not signed by the operator.
Permit issued.
No night swimming.
“Issuance of a permit by this department does not negate closure required by Executive Order No. 120 or subsequent Orders in
effect unless such Orders are rescinded or superseded by another applicable Order.”
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in one of the stalls in the women's restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ASCENT AT MALLARD CREEK APARTMENTS” or State ID 2060530560). Inspection type (routine vs. follow-up) is not published in the county's data.