8demerits
MALLARD GLEN APARTMENTS
2401 ROSY BILLED DR, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530563
Latest result8 demerits
Last inspectedMar 17, 2026
Inspections on record12
On record sinceMay 29, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 29, 2020Lower is betterMar 17, 2026
Inspections & violations
Mar 17, 2026 8 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Seth Pardon.
Outer rope on ring buoy and throw rope fraying. Recommend replacing with new US Coast Guard approved ring buoy with attached throw rope 50 feet long and at least 1/4 inches in diameter.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing end caps. .2521 Install handrails per manufacturer instructions.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One stall out of toilet paper in the women’s restroom. .2526(l) Provide toilet paper on toilet paper dispensers in restrooms.
Aug 27, 2025 14 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Seth Pardon.
Went over inspection with CPO Seth Pardon and CPO Hector Villanueva.
No label on Sta-Rite pump. Verified pump has 3 HP motor.
Outer rope on ring buoy starting to fray. Recommend replacing with new US Coast Guard approved ring buoy with attached 50 foot throw rope.
Both gates don’t always self-close. Recommend adjusting.
Immediate suspension issued
2)
Re-inspection scheduled for tomorrow at 11:00 AM.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine tabs in the skimmers. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. - Tabs removed by the operator. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate by chemical storage room with large bracket installed beside gate. Eliminate footholds. .2528(b) Horizontals shall not be located less than 45" in height. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorine added directly to the pool. Ensure chlorinator is installed and working properly. .2535(6) When chlorine is used as the disinfectant, shall use automatic chlorine feeders manufactured and installed in accordance with NSF/ANSI standard number 50. - Intent to suspend item.
May 30, 2025 4 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Hector Villanueva.
New main drains installed. Verified PDSC information matches.
No label on Sta-Rite pump. Verified pump has 3 HP motor.
Paper permit will be on our website, https://eh.mecknc.gov/pools, in 3-5 business days for your records.
Permit sticker issued with the following conditions:
No Night Swimming
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate by shower with 1 inch gap between gate and post. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. - Corrected.
Oct 1, 2024 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Hector Villanueva.
Bonding wire not attached to pool pump motor. Bonding lug snapped off. G.S. 130A-2(3) Bonding wire shall be attached to the pump motor by a certified electrician.
Immediate suspension issued
G.S. 130A-2(3)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders missing end caps. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope heavily knotted. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope at least 1/4 inch in diameter. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate by shower not self-closing. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Apr 2, 2024 2 demerits · 1 violation
Inspector comments: Inspection conducted with Hector Villanueva and Seth Pardon.
All permit items corrected from previous inspection. Conducted full inspection.
No label on pump. Verified Sta-Rite pump with 3 HP motor.
Cyanuric acid consistently 90-100 ppm last few months. Recommend lowering Cyanuric acid levels. Maintain at no more than 100 ppm.
Permit reinstated.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in the women’s restroom. .2526(l) Provide toilet paper on toilet paper dispensers in restrooms.
Aug 9, 2023 50 demerits · 11 violations
Inspector comments: Inspection conducted with inspector Maddie Denoncour and CPO Hector Villanueva.
Observed unlabeled Sta-Rite pump with 3 HP motor.
Ensure chemicals are tested daily. Observed Cyanuric Acid at 30ppm for August, today’s test I got 90 ppm. 100 ppm is the maximum allowed by the state.
Recommend installing a flow meter on chlorinator line per manufacturer’s instructions to ensure chlorinator is working properly.
Immediate suspension issued
2)
3)
15)
22)
Contact Will Harrison (704-507-6824) to schedule re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0ppm free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves and debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy with loose beckets. Throw rope heavily worn. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope at least 1/4 inch in diameter. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate by shower not self-closing. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater light not fully installed in the light niche. .2537(9) Underwater light niches shall be maintained or covered so not to present a hazard. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
New Kings III call box installed. Incorrect phone number posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
Old emergency phone no longer works. Still located on the pool deck. .2530(f) Emergency phone shall remain operable. Remove inoperable phone to avoid confusion. - Immediate suspension item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator has chlorine tabs and is turned on, not able to sufficiently supply chlorine to the pool. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter air locked. .2518(g) Keep flow meter operational. - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper on dispensers in the restrooms. .2526(l) Provide toilet paper on toilet paper dispensers in restrooms.
Jun 26, 2023 4 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Seth Pardon.
Some plaster cracked and chipping at pool steps. Maintain plaster in good condition.
Portion of deck by skimmer cracked. Maintain deck with no gaps or offsets > 1/2 inch.
Permit issued.
No Night Swimming
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed new 2” flow meter installed on 3” return line. .2518(g) Install flow meter on return line per manufacturer instructions. - Corrected.
Apr 11, 2022 6 demerits · 2 violations
Inspector comments: OBSERVED 9AM-9PM POOL HOURS SIGN. POOL IS NOT APPROVED FOR NIGHT SWIMMING. POOL MUST ONLY BE OPEN DAWN TO DUSK. IF NIGHT SWIMMING IS DESIRED, A NIGHT SWIMMING EVALUATION MUST BE PERFORMED. CONTACT C. ELMORE AT 704-507-6814 FOR THIS EVALUATION IF NIGHT SWIMMING IS DESIRED.
OBSERVED GROUND WIRE NOT ON THE PUMP MOTOR. GROUND WIRE WAS REATTACHED.
CPO AGREED TO THE EMAIL OF THE REPORT.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladders to be missing rubber bumper feet. Replace the rubber bumper feet.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed deck damage at one corner of the pool that extends down the side of the pool in a crack. This is not to the level of a closure or I.T.S. item yet, but it should be repaired before the damage worsens. No permit action taken. Repair any deck damage.
Aug 12, 2021 12 demerits · 3 violations
Inspector comments: Inspection conducted with Andy Bermudez. Due to COVID-19 precautions, inspection was not signed by the operator.
Observed new flow meter for 3" return line has been installed.
No label on pump. Observed Sta-Rite pump with 3 HP motor.
Some coping tiles cracked. Recommend patching or replacing.
Wingnuts on body hook facing towards the inside of the body hook. Recommend wingnuts face away to avoid potentially injuring bather in the event of an emergency.
Intent to suspend issued.
5)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for Sundays. Total alkalinity and cyanuric acid have both consistently been 80 ppm for the last 3 months. Ensure total alkalinity and cyanuric acid are checked with a test kit. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders missing endcaps. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 46 feet long. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
Jun 23, 2021 10 demerits · 2 violations
Inspector comments: Inspection conducted with Kendall Siddons. Due to COVID-19 precautions, inspection was not signed by the operator.
No label on pump. Observed Sta-Rite Pump with 3 HP motor.
New gates and surrounding fencing installed. Ensure gates operate on a battery backup or are designed to stay latched in the event of a power outage.
Some coping tiles cracking. Recommend patching or replacing.
Pre-permit issues from previous inspection have been addressed.
Permit issued with the following conditions:
No Night Swimming
Permit will be available on our website, Meckpools.Charmeck.org in 3-5 business days. Print a copy for your records.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy heavily worn. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter replaced with Blue-White flow meter designed for 2" line. Pool with 3" return line. .2518(g) Install flow meter on return line per manufacturer instructions. Will follow up on Summer inspection.
Apr 22, 2021 16 demerits · 4 violations
Inspector comments: Inspection conducted with Seth Pardon. Due to COVID-19 precautions, inspection was not signed by the operator.
Note: No label on pump. Observed Sta-Rite Pump with 3 HP motor.
New gates and surrounding fencing installed. Ensure gates operate on a battery backup or are designed to stay latched in the event of a power outage.
Some coping tiles cracking. Recommend patching or replacing.
Permit denied for the following items
15)
16)
Inspection did not pass. A $100 reinspection fee will need to be paid prior to scheduling a reinspection. This can be done by calling our
main office (980-314-1620) and paying with a credit card.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One eyeball fitting missing. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 29 feet long, pool 33 feet wide. .2530(a) Provide USCG approved ring buoy with 50 foot throw rope. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence with gaps > 4" under the fence in places. .2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
New gates installed. Gaps > 1/2" within 18" of the push bar. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at pump. .2533(d) Pump room floor shall be kept dry and free of standing water.
May 29, 2020 4 demerits · 1 violation
Inspector comments: Verified PDSC information.
No signature due to COVID19 social distancing requirements.
Seth present during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed crack in coping at 4' section.
.2537(2) Decks shall be kept in good repair.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MALLARD GLEN APARTMENTS” or State ID 2060530563). Inspection type (routine vs. follow-up) is not published in the county's data.