26demerits
AVALON AT PALISADES
15906 WHITE ST, Charlotte, NC 28278
Year-Round Swimming Pool · NC permit/State ID 2060530570
Latest result26 demerits
Last inspectedJul 7, 2026
Inspections on record15
On record sinceJun 3, 2020
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 3, 2020Lower is betterJul 7, 2026
Inspections & violations
Jul 7, 2026 26 demerits · 6 violations
Inspector comments: Conducted inspection with Noel and Michael. Pool remains on A status.
Const. Date: 5/1/2020
Rope Length: 36'
Night Swim?: N
No listed permit conditions.
#2 · Water quality: disinfectant residual provided by −6
Observed 0 ppm chlorine at time of inspection. Operator corrected to 3ppm by end of inspection. No permit action.
.2535(4) Maintain chlorine at least 1.0 ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Last week of June missing. Current week up to date. Ensure proper record keeping. No permit action.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Body hook detached from pole. Operator reattached and corrected. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate catching on sidewalk, not closing or latching a time of inspection. Operator removed gate latch and disabled gate. No permit action.
.2537(b) All gates and doors shall be self-closing, self-latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times.
Pool loungers too close to the pool. Operators moved and corrected. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items and equipment around pump within 3’. Chemicals in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Feb 10, 2026 44 demerits · 11 violations
Inspector comments: Issued Immediate Suspension for emergency phone and water quality. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Pool must remain closed with signage posted at all bather entrances until suspension is lifted by Health Department.
Will verify other permit items at return visit.
“E” status
Note: Buoy starting to fray. Recommended replacing before it worsens. If feeder system is replaced ensure all standards are met in compliance with Code and feeder shuts off with pump.
Discussed seasonal permit (update application for submittal) allowed 4/1-10/31 with passing permit inspection.
No Night Swimming
Pool not heated
Inspection with Craig Speakman
#2 · Water quality: disinfectant residual provided by −6
Observed 0 ppm chlorine at time of inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
*Immediate suspension item
#3 · Water quality: pool water pH −6
PH over 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool closed, no records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers full of debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Water level beneath skimmers due to leak.
.2518(k) Water level shall be maintained to assure skimmers are operable.
*permit item
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Bottom piece of railing into pool detached.
.2521 Install ladders per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Hydrostatic valve broken at time of inspection.
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*permit item
#13 · Pool maintenance: contrasting band on steps and benches −4
Pool has been replastered. Gaps greater than 2” on stair to edge of pool. .2521(b) Provide at least 2"x 2" tile for contrasting color band within 1" of adjacent tiles and edge of the stair tread.
.2521(b) Provide at least 2" contrasting color band to edge of stair treads.
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate catching on sidewalk, not closing or latching a time of inspection. Gaps in fencing greater than 4” on back side of pool.
.2537(b) All gates and doors shall be self-closing, self-latching.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4".
*permit item
#22 · Premises: emergency telephone provided −6
Observed emergency phone inoperable during inspection.
.2530(f) Emergency phone shall remain operable.
*Immediate Suspension item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items and equipment around pump within 3’. Chemicals in pump room. Bags of chemicals on floor in chemical room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Pipe burst above ceiling and ceiling fell into men’s restroom. Water not working. Restrooms out of order and not stocked.
.2526(m) Keep restrooms and fixtures clean and in good repair.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jul 22, 2025 20 demerits · 5 violations
Inspector comments: Issued 30 Day Intent to Suspend (ITS) for gates and overflow fitting. Contact Marie Daley at 704-507-6806 to lift ITS when items are in compliance or permit will be suspended.
Property management is changing effective 8/8/2025. CPO, Tim Pietrantonio, will no longer be maintaining pool. On 8/9, advised if pool is not being checked or maintained it should be voluntarily closed until CPO is on property for adequate pool maintenance and operation.
At return visit, Certified Pool Operator (CPO) must be provided with updated information on property management or permit action will be taken.
“W” ITS status
#3 · Water quality: pool water pH −6
pH 7.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.2.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Overflow grate broken. Autofill fitting not in wall. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Operator replaced fitting and corrected.
Overflow grate permit item.*
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate locked by cable, gate broken.
.2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in restroom. Toilet paper missing in men’s restroom.
.2526(l) Provide toilet paper and dispensers in restrooms.Provide hand drying.
Feb 10, 2025 10 demerits · 3 violations
Inspector comments: Intent to Suspend (ITS) issued for gates, fencing and records. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Issued permit sticker for 2024 season (expires 5/31/2025)
Changed to “W” ITS status
No night Swimming
Main drains expire May 2025. Replace and submit updated PDSC form prior to expiration to avoid permit action.
Inspection withTim P.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Pool closed, no records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate latched by cable, unable to check. One side gate, not latching due to offset concrete. Bar of fencing, detached at back, creating gap more than 4 inches. Pine straw creating fence height to be less than 48 inches. One area where gap is greater than 2” under fence.
.2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010).
.2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in restrooms.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Oct 30, 2024 10 demerits · 2 violations
Inspector comments: Issued immediate suspension for inoperable emergency phone. Pool is to remain closed until phone is repaired. Once repaired, please call James Bjorneboe at 704-507-6820 to schedule re-visit.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Maintain weekly written records for total alkalinity and cyanuric acid. Observed no records being kept for October.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#22 · Premises: emergency telephone provided −6
Observed emergency phone inoperable during. Inspection. Repair/ replace if needed.
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Apr 24, 2024 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO Tim Pietrantonio. All items in compliance.
No violations were recorded for this inspection.
Aug 22, 2023 2 demerits · 1 violation
Inspector comments: No Night Swimming
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items stored in pump room around equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Feb 23, 2023 12 demerits · 4 violations
Inspector comments: Inspection with Tim Pietrantonio
No Night Swimming
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps greater than 2" from ground at drainage area and by fence behind restroom side.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Operator filled gaps and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room at time of inspection for acid feeder installed after pool built.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No signage posted for shower at time of visit. .2526(a) Post a shower sign visible upon entrance to the pool. Operator posted and corrected.
Sep 26, 2022 6 demerits · 1 violation
Inspector comments: Inspection with Tim Pietrantonio
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New buoy rope too long at time of inspection.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Rope cut to 36’ and corrected.
Jan 31, 2022 20 demerits · 5 violations
Inspector comments: Immediate Suspension issued for emergency phone. Contact Marie Daley when in compliance to lift suspension at 704-507-6806. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept.
Changed to "E" Immediate Suspension status
Updated CPO to Tim Pietrantonio
Inspection with Tim Pietrantonio
No signature due to COVID
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves covering main drain at time of inspection.
.2537(14) Keep pool surface and pool floor free of debris. Operator cleaned and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmers at time of inspection, expecially in skimmer basket under handicap chair. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Screw missing in fence, rod slanted, creating gap greater than 4" at time of inspection.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Operator replaced screw, secured and corrected.
#22 · Premises: emergency telephone provided −6
Observed emergency phone not operating at time of inspection.
.2530(f) Emergency phone shall remain operable.
*Immediate suspension. Pool MUST REMAIN CLOSED until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels or toilet paper in men's restroom. Ensure toilet paper and paper towels are provided.
Oct 26, 2021 20 demerits · 5 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for records, buoy in good repair, fencing gaps greater than 2" and flow meter. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS
Changed to "W" ITS status
Will verify magna-latch gate at return visit. Unable to unlock during inspection.
If current CPO leaves, new staff will need to obtain certification for pool operation.
Inspection with Kojo Brown
No signature due to COVID
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks missing from daily records and days missing from records. Days with water quality out of compliance and no corrective action or chemicals added. Close pool voluntarily is chemicals are unavailable for correction of water quality and chemicals are not in range (Ex. pH 8.0 multiple days in a row and not able to obtain acid for correction) .2535) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy beckets starting to come off buoy, voiding US Coast Guard approval.
.2530(a) Provide USCG approved ring buoy. Allowed 30 Days for correction
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gaps greater than 2" from ground at drainage area and by fence behind restroom side.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). *Permit item
Unable to check magna latch gate, will check self-closing, self-latching at return visit.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck at time of inspection. .2518(g) Keep flow meter operational.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items stored in pump room around equipment. Dry chemicals on floor in chemical storage. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Mar 24, 2021 28 demerits · 8 violations
Inspector comments: 22) Kings III has wrong address for pool (15902 White St.) . Advised contacting Kings III to correct address. Local 911 has correct information (15906 White St.) and in compliance for permit.
No Night Swimming.
Pool not heated.
No signature due to COVID.
Inspection with Keyron Wiley
Report to thenewtonmaint@hrpliving.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some main drain checks missing from daily records. .2535) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added main drain checks for day of inspection and will educate staff. Corrected.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Blue firepit pieces observed in pool. CPO confirmed this is not made of glass. Advised this will be considered "debris" in pool and ensure the pool is kept clean and these pieces are removed. .2537(14) Keep pool surface and pool floor free of debris.Operator removed most pieces of firepit material. Lack of severity did not warrant permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmers at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy not on deck at time of inspection. Body hook taken out of pole to use for cleaning. .2530(a) Lifesaving equipment should be conveniently located.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Operator moved buoy with rope to deck. Body hook securely attached to 12 ft pole with screw and bolt. Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck at time of inspection. .2518(g) Keep flow meter operational. Operator repaired and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items stored in pump room around equipment. Dry chemicals on floor in chemical storage. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
No signage posted for shower at time of visit. .2526(a) Post a shower sign visible upon entrance to the pool. Operator made shower sign and posted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilet in men's restroom not working, no paper towels or hand drying in either restroom at time of inspection. .2526(m) Keep restrooms and fixtures clean and in good repair. Provide hand drying in restrooms.
Jul 27, 2020 20 demerits · 5 violations
Inspector comments: ITS for records and flow meter.
22) Emergency phone continuously rings when called back, must hit "push to call" button while phone is rining back to answer. Advised correcting for phone to automatically connect back to phone, when called, in case of emergency.
No signature due to COVID-19 Safety protocol.
Inspection with: Elisha Griffin
Report sent to: rugbylife64@gmail.com
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records available at time of inspection.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*30 Day Intent to Suspend (ITS) item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris in some skimmer baskets.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy tangled and inaccessible at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located. Becketts on buoy coming off. This voids the U.S. Coast Guard approval. Advised replacing buoy within one week and send verification to Marie Daley at 704-507-6806. Lack of severity did not warrant Immediate Suspension, but will verify.
.2530(a) Provide USCG approved ring buoy.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operating at time of inspection.
.2518(g) Keep flow meter operational.
*30 Day ITS item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in pump room at time of inspection.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Jul 1, 2020 16 demerits · 3 violations
Inspector comments: Verified PDSC information.
Elisha present during inspection.
No signature due to COVID19 social distancing requirements.
Immediate suspension issued for emergency phone.
Contact Chris Sells at 704 576 8678 when repairs are complete.
#3 · Water quality: pool water pH −6
Observed pH below 6.8. Corrected during inspection to 7.2.
.2535(1) Maintain pH at 7.2 to 7.8.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate near the dog park, right gate, not self closing self latching.
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present.
Intent to Suspend
#22 · Premises: emergency telephone provided −6
Observed emergency phone not operating at time of inspection.
.2530(f) Emergency phone shall remain operable.
Immediate suspension.
Jun 3, 2020 8 demerits · 2 violations
Inspector comments: Ensure log book and test kit provided by CPO.
Permit issued for no night swimming. Issuance of a permit by this department does not negate closure required by Executive Order No. 141 or subsequent Orders in effect unless such Orders are rescinded or superseded by another applicable Order.
Coolhand Luke and Elisha Griffin (CPO) present during inspection.
Permit Restrictions
1) Salt not approved for primary chlorination.
2) Polymeric sand used to seal pavers. Must remain intact.
#3 · Water quality: pool water pH −6
Pool pH at 7.0. Corrected to 7.2 during the inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap, paper towels, toilet paper in restrooms. Corrected during inspection. Ensure toilet paper, paper towels, and soap provided.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “AVALON AT PALISADES” or State ID 2060530570). Inspection type (routine vs. follow-up) is not published in the county's data.