26demerits
COURTNEY RIDGE APTS
920 YORKMONT RIDGE LN, Charlotte, NC 28217
Year-Round Swimming Pool · NC permit/State ID 2060530590
Latest result26 demerits
Last inspectedOct 8, 2026
Inspections on record11
On record sinceMay 11, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 11, 2021Lower is betterOct 8, 2026
Inspections & violations
Oct 8, 2026 26 demerits · 5 violations
Inspector comments: Inspection conducted with CPO David. IMMEDIATE SUSPENSION issued today for the following:
- Observed chlorine measuring less than 1ppm.
- Observed different pump installed from approved PDSC form submitted in May 2026.
POOL CLOSED sign posted.
Please contact Mecklenburg County Health Department at 980-314-1620 to submit a service request for in-field plan review for new pump.
Complete new PDSC form and submit it to meckpools@mecknc.gov for approval and have new electrical inspection conducted.
Once immediate suspension items have been corrected/approved, please contact EHS Rusi Woo at 704-430-7960 for follow-up visit to ensure compliance.
NO NIGHT SWIMMING.
NO PERMIT RESTRICTIONS.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator.
Observed chlorine measuring less than 1ppm.
CPO adjusted automatic chlorinator to add chlorine but EHS observed chlorine was yet to measure 1ppm.
IMMEDIATE SUSPENSION ITEM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed daily logs not being completed on a daily basis. Logs are being filled out two or three days out of the whole week. CPO joined facility three weeks prior and understands they are required to have daily logs filled out when pool is operating.
INTENT TO SUSPEND ITEM.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(d) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Documentation shall include an accurate Pool Drain Suction Compliance Form.
Observed different pump installed from approved PDSC form submitted in May 2026. PDSC form lists Pentair Challenger CHII-N1-2FE with 2HP is installed, however, Pentair Whisperflo XF VS with 5HP was observed installed in the pump room today. CPO stated he joined the facility three weeks prior and was told the pump had been changed out a couple months prior, but was unsure of the reason why. CPO understands that a new PDSC form must be submitted and approved from the health department to ensure compliance, and an in-field plan review must be conducted. CPO was unsure if grounding wire inspection has been completed. EHS provided email for code enforcement business partner and to contact MCPH to submit a service request for in-field plan review.
IMMEDIATE SUSPENSION ITEM.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one out four weirs missing.
Replace missing weir.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed all skimmers full of debris.
CPO dumped out all skimmers during inspection.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Observed rope on ring buoy detached and stored separately from ring buoy. Observed rope measuring greater than required rope length of 45 ft.
CPO attached rope onto the ring buoy and cut rope to 45 ft.
No permit action.
May 20, 2026 6 demerits · 1 violation
Inspector comments: Conducted inspection with Dwayne and Emily. Pool returned to A status and is permitted to re open.
No listed permit conditions.
Const. Date: 12/20/2000 Rope Length: 45' Night Swim?: N
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope too long. CPO shortened to approved 50ft. No permit action.
Aug 11, 2025 26 demerits · 6 violations
Inspector comments: Conducted inspection with new service manager/CPO Kory. Immediate suspension issued for chlorine level and ring buoy rope. Pool must close. Intent to suspend items must be corrected upon inspector’s return or an intent to suspend will be issued. Call EHS Devon when all items are corrected 7049981122
Const. Date: 12/20/2000
Rope Length: 45'
No night swimming.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine in pool at 0.5ppm.
Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Weir missing at back right skimmer missing. Replace
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Skimmers full of debris. Empty and keep clean. Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy rope degraded and snapped. Replace. Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Front gate not self latching. Intent to suspend item.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
.2524(c) Lighting fixtures shall not present a hazard to the public. Wall light fixture closest to front gate detaching from wall. Intent to suspend item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not working at time of inspection.
May 28, 2025 16 demerits · 4 violations
Inspector comments: Pool inspection with CPO
Immediate suspension issued for chlorine level.
Pump room not accessible at time of inspection. EHS will ensure pump room compliance upon return visit.
Pool water level too low and pool bottom dirty with debris. Must be corrected upon return visit.
Call EHS Devon Moeller when all items are corrected and ready for return visit 7049981122.
Pool built pre 2010 (2000). No listed permit conditions.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine in pool at 0.2ppm.
Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed bottom of pool dirty.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Water level shall be maintained above the level of the overflow trough on gutter. Water level too low and not reaching skimmers.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not working at time of inspection.
May 8, 2024 18 demerits · 5 violations
Inspector comments: Inspection conducted with CPO Stephen Gibbons. All items in compliance by end of inspection.
EHS recommends reducing chlorine levels for bather comfort.
In pool lights starting to come loose. EHS recommends repairing so it does not become a worse future problem.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Emergency phone callback number not connecting to box. Operator corrected. No permit action.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Chlorinator not working. Operator corrected by resetting power breaker. No permit action.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational at time of inspection. Operator corrected. No permit action.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap. Pool built 2000.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Shower not working at time of inspection. Operator corrected by turning water source back on.
Sep 13, 2023 16 demerits · 5 violations
Inspector comments: inspection conducted with operator Stephen. All permit items corrected during inspection.
Night swimming is not approved.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Missing some main drain checks on records. No permit action. Ensure drain checks are documented daily.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Gate on right side pool not latching every time. Operator adjusted spring and latch.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Some areas of offset in brick work on decking tiles approaching 1/2”. Ensure no offsets greater than 1/2”
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Water on chemicals storage room floor.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap. Pool built 2000.
Feb 14, 2023 18 demerits · 5 violations
Inspector comments: Inspection conducted with Stephen Gibbons and James Morris. Immediate suspension of permit issued due to no chlorine. Closed signs posted during inspection. Pool must remain closed until cl verified at least 1.0 ppm. Contact Hope McIntosh at 980-229-7549 once corrected.
Door to fitness area not latching closed unless locked. Once pool is re-opened, an intent to suspend the permit may be issued if door remains non-compliant.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine in pool at 0ppm.
Immediate suspension.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door not latching or alarmed onto pool deck from fitness center. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational. Operator corrected to make operable.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No backflow prevention on hose bib in pump room. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap. Pool built 2000.
Sep 19, 2022 14 demerits · 5 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for inlet fittings and door onto pool deck. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
“W” ITS status
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door not latching or alarmed onto pool deck from fitness center. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Most inlet fittings missing at time of inspection. .2518(i) Arrange inlets to produce uniform circulation.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No backflow prevention on hose bib in pump room. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap. Pool built 2000.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Restroom missing toilet paper at time of inspection.
.2526(l) Provide toilet paper and dispensers in restrooms. Housekeeping added and corrected.
Mar 30, 2022 30 demerits · 8 violations
Inspector comments: Immediate Suspension for emergency phone. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted. Contact Marie Daley at 704-507-6806 to lift suspension when in compliance.
Other permit items to check are: pool signage, window onto pool deck, records.
Note: Ensure in-field plan review application is submitted to Health Dept for restroom renovation.
“E” Immediate Suspension
Inspection Stephen Gibbons
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some daily recordings not recorded on day of inspection and previous week. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Will check one return visit
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Debris in skimmer baskets at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator emptied baskets. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Window onto pool deck open for construction at time of inspection. .2528(a) Ground level windows shall not open greater than 4" on to pool deck or child protected by audible alarm.
*Permit item
#18 · Premises: lifeguards present or warning signs posted −4
Pool signage only posted at front gate with required rules. .2530(c) All pool signage shall be visible upon entrance to the pool and permanently affixed.
*Permit item
#22 · Premises: emergency telephone provided −6
Emergency phone not operating at time of inspection. .2530(f) Emergency phone shall remain operable.
*Immediate Suspension item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational. Operator corrected to make operable.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap. Pool built 2000.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Restrooms under construction at time of inspection. Advised in-field plan review application should be filled out for approval of work including slip resistant floors, Hose bib, shatterproof mirror, etc. .2526(a) Provide at least one sink and toilet for residents and guests if furthest unit is more than 300 feet from the pool at hotels, motels, condominiums and apartments.
*Failure to meet code may prevent issuance of permit
Oct 11, 2021 18 demerits · 5 violations
Inspector comments: Intent to Suspend (ITS) for records, gates self-closing-self-latching, flow meter. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
"W" ITS status
Note: Clubhouse has plans for remodel. Ensure in-field plan review application is submitted prior to work to avoid permit action/issues. All windows and doors onto pool deck must meet compliance.
Main drains (2 Aquastar 9 MF) expire April 2022, replace and submit updated PDSC for approval prior to expiration to avoid permit action.
Inspection with Stephen Gibbons
No signature due to COVID
Pool not heated. No Night Swimming
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Weekly cyanuric acid missing and some daily recordings not recorded on day of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total
alkalinity weekly.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing at time of inspection. .2518(k) Replace missing weirs. Operator found weir to replace. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Piece of plywood against back fence creating horizontal less than 45"in height. Columns with horizontals against fence less than 45" in height. Pool built 2000. Operator moved plywood and corrected. Horizontals from columns from pre-2010. .2528(b) Horizontals shall not be located less than 45" in height.
One gate hinge broken at time of inspection. Not latching.
.2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational.
*Permit item
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
May 11, 2021 8 demerits · 3 violations
Inspector comments: Visit from pre-permit inspection denial to verify signage and spare pump basket.
CPO has posted correct warning signs to meet compliance. .2530(c) Provide "Children should not use the swimming pool without
adult supervision." in 1" lettering. .2530(c) Provide "Adults should not swim alone." in 1" lettering. .2530(c) All pool signage shall be
visible upon entrance to the pool and permanently affixed.
Spare pump basket provided.
Issued local permit sticker. Changed to "A" Open for Business
Inspection with Stephen Gibbons and James
No signature due to COVID
Pool not heated. No Night Swimming.
Verified electrical permit pulled for motor.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Main drain checks missing from records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain
cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total
alkalinity weekly. Operator added main drain checks. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Pool built '00. .2533(2) Pools constructed after April 1, 2004 shall provide a separate room for
chemical storage meeting Rule.2534.
No backflow prevention on hose bib in equipment room. .2533(g) Provide a hose bib with backflow prevention device within 50 ft. of the equipment room.
#27 · Equipment room: filter backwash discharged through an air gap −2
No air gap at backwash. .2513(b) Filter backwash shall be discharged through an air gap.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COURTNEY RIDGE APTS” or State ID 2060530590). Inspection type (routine vs. follow-up) is not published in the county's data.