32demerits
ADDRESS GALLERIA, THE
10532 MONROVIA DR, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530620
Latest result32 demerits
Last inspectedAug 13, 2026
Inspections on record13
On record sinceJun 9, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 9, 2021Lower is betterAug 13, 2026
Inspections & violations
Aug 13, 2026 32 demerits · 8 violations
Inspector comments: Issued Immediate Suspension for water quality. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept.
Contact Marie Daley at 704-507-6806 when in compliance to lift suspension. Other items will be checked ant return: records, gates, flow meter, and pressure gauge on filter.
“E” Immediate suspension
Inspection with Christian Comis
Send picture of lighting at night (bather entrances, pool deck, emergency equipment, pool water, drains, etc) to Marie Daley at 704-507-6806 for continuation of night swimming.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Pool water too cloudy to clearly see main drains.
.2535(2) Main drains must be clearly visible from the pool deck.
*Immediate suspension item
#3 · Water quality: pool water pH −6
PH 8.0 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No chemical or maintenance recorded in log.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
*permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates not latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some furniture within 6’ of pool.
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times. Moved items and corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operating at time of inspection. Pressure gauge on one filter not working.
.2518(g) Keep the flow meter operational.
.2519(k) Provide operational pressure gauge on filter.
*permit item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Walls in restroom in disrepair. No toilet paper, paper towels, and soap missing in women’s.
.2526(l) Provide toilet paper and dispensers in restrooms.
.2526(m) Keep restrooms and fixtures clean and in good repair.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Provide hand drying
#31 · Dressing and sanitary facilities: sewage disposed of in a properly operating sewage system −2
Bucket shielding backwash pipe. Eliminating air gap. .2513(b) Overflow and discharges from the swimming pool shall be discharged through a suitable air gap or protected by a backflow prevention device.
Mar 25, 2026 16 demerits · 4 violations
Inspector comments: Inspection completed with Christian Comis present.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one skimmer clogged. Repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed 2 ring buoys in poor repair. Beckets deteriorated and torn. CDI- old buoys discarded and new buoy with throw rope placed onto pool deck.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed lifeguard sign posted without 4 inch lettering. CDI- new sign posted that meets compliance.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap in mens restroom.
Aug 20, 2025 10 demerits · 2 violations
Inspector comments: Inspection completed with Christian Comis present.
Permit suspended over non operational emergency phone. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed 1 gate zip tied due to malfunction. Could not verify if self closing and self-latching. Repair gate.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non operational.
Mar 12, 2025 10 demerits · 2 violations
Inspector comments: Inspection completed with Christian Comis present.
Note- motor replaced without electrical inspection being completed. EHS did not observe an electrical hazard during inspection. Notified CPO Christian Comis to contact Mecklenburg County Code Enforcement to obtain an electrical inspection/permit. EHS will follow up in 2 weeks.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.3. CDI- adjusted to 7.4.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed signage not posted. CDI- signage replaced.
Sep 11, 2024 12 demerits · 2 violations
Inspector comments: Inspection completed with Christian Comis present.
Immediate suspension issued for non operational chlorinator. Observed chlorine in pool at 0.4ppm.
Contact Eli Freese at 704.621.2298 once corrected or Tim Dutcher at 704.507.6808.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.4ppm. Chlorinator not currently operational due to damage according to CPO Christian Comis. Permit suspended.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope not attached to rope. CDI- rope reattached.
Mar 20, 2024 22 demerits · 4 violations
Inspector comments: Inspection completed with Christian Comis and Dom Cole present.
Immediate suspension issued for chlorine below 1.0ppm and the pH at 8.0. Contact Eli Freese at 704.621.2298 when corrected to verify and lift permit suspension.
A 30 day intent to suspend the permit will be issued for 1 gate that was not self-closing upon permit reinstatement.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.8ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.0. Permit suspended.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope at 58 feet. CDI- adjusted to 50 feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed one gate near pavilion outside pool enclosure not self-closing. Correct within 30 days of permit reinstatement or permit may be suspended.
Sep 12, 2023 4 demerits · 1 violation
Inspector comments: Inspection completed with Christian Comis and Shawn Steagall present.
Intent to suspend permit issued for expired chemicals causing inaccurate chlorine readings.
Observed chlorine above 10.0ppm today. Recommend maintaining chlorine below 10.0ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed expired chemicals. Readings on chlorine were not accurate. Replace chemicals. Intent to suspend permit issued.
Apr 4, 2023 6 demerits · 1 violation
Inspector comments: Inspection completed with Tim Thompson present.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope connected to ring buoy in poor condition. CDI- replaced while on site.
Oct 5, 2022 8 demerits · 2 violations
Inspector comments: OBSERVED THE POOL HOURS SIGN TO LIST THE HOURS AT 9AM-9PM. THIS POOL DOES NOT HAVE A NIGHT SWIMMING APPROVAL. IN ORDER TO BE OPEN AFTER DUSK OR BEFORE DAWN THE POOL MUST PASS HEALTH DEPARTMENT NIGHT SWIMMING APPROVAL INSPECTION. EITHER THE POOL SIGN LISTS OPEN HOURS ONLY DURING DAYLIGHT HOURS OR THE POOL MUST PASS NIGHT SWIMMING INSPECTION. CONTACT C. ELMORE TO SCHEDULE NIGHT SWIMMING INSPECTION.
704-507-6814
#22 · Premises: emergency telephone provided −6
OBSERVED 911 CALL BOX TO HAVE THE NUMBER 704-708-9211, BUT TO HAVE THE SIGN FADED WHERE IT COULD NOT BE READ. SIGN WAS CORRECTED.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
OBSERVED HOT WATER AT THE HANDSINKS TO BE ABOVE 110F.
Apr 20, 2022 6 demerits · 1 violation
Inspector comments: Inspection completed with Tim Thompson present.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed emergency phone number posted to be incorrect. CDI- correct phone numbers posted.
Dec 17, 2021 6 demerits · 2 violations
Inspector comments: Inspection completed with Tim Thompson present. No signature due to COVID.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Observed leisure chairs within 6 feet of pool. CDI- furniture rearranged.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap in restrooms.
Jun 17, 2021 8 demerits · 2 violations
Inspector comments: Inspection completed with Maintenance Director Cody. No signature due to COVID-19.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 8 ft of clear walking space around the pool at all times (>1600 sq. ft). Observed pool furniture within 8 feet of pool deck. CDI- relocated furniture.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-functional flow meter.
Jun 9, 2021 0 demerits · 0 violations
Inspector comments: Onsite visit to pool for return construction. Construction final passed. All items corrected from previous inspection. International No Diving tile markers are within construction tolerance per State. Holds released in system.
Pool Width – 49 ft.
Rope Length – 50 ft.
Max Depth – 5 ft.
Pentair XFE-20, 5 hp pump with (2) Lawson MLD-SG-1212 drain covers. EQ lines plugged in skimmer/plastered on wall.
Mike Phillips present during the inspection. Permit issued for no night swimming. A follow-up unannounced inspection will occur within 2 weeks of permit issuance by Environmental Health.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ADDRESS GALLERIA, THE” or State ID 2060530620). Inspection type (routine vs. follow-up) is not published in the county's data.