24demerits
JW MARRIOTT
600 S COLLEGE ST, Charlotte, NC 28202
Year-Round Swimming Pool · NC permit/State ID 2060530625
Latest result24 demerits
Last inspectedAug 4, 2026
Inspections on record12
On record sinceAug 17, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 17, 2021Lower is betterAug 4, 2026
Inspections & violations
Aug 4, 2026 24 demerits · 7 violations
Inspector comments: Tamarcus Gill present during the inspection.
Intent to Suspend issued for:
.2537 - repair light to wall at handicap lift.
.2530 - repair signage to read "Children should not use the swimming pool without adult supervision." in 1" lettering.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CYA used regularly. No records maintained. Ensure weekly record keeping for CYA. Limit is 100 ppm. Not a repeated item. If repeated in future, permit action will be taken.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Algae build-up between tiles on sun shelf. Continue to treat. May require additional action if worsens.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Light closest to handicap lift not flush to wall. Repair so flush to wall. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door into kitchen area propped open. Door shall remain closed when pool is open to the public. Corrected during the inspection.
#18 · Premises: lifeguards present or warning signs posted −4
Lettering missing/wearing off in multiple locations on "Children should not use the swimming pool without adult supervision." Repair so lettering is at least 1" lettering and not missing. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Muriatic acid and chlorine tanks in pump room. Chemicals shall be stored in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign missing some lettering. Repair so lettering not missing. Shower before entering ok. Remainder of wording shower before entering the swimming pool with lettering worn off on swimming.
Apr 13, 2026 38 demerits · 9 violations
Inspector comments: Shawn McKeown present during the inspection.
Immediate Suspension issued for the following:
.2535 - maintain pool pH at 7.2 to 7.8 - ensure automated feeder is calibrated.
.2539 - provide PDSC form for new drain covers - form shall be approved prior to return visit.
.2530 - provide USCG approved ring buoy and 36 ft rope.
Pool closed signs posted while onsite. The pool shall remain closed until a return visit has been made to reopen the pool.
#3 · Water quality: pool water pH −6
Pool pH at 7.0. Operator added chemical to raise; however, automated feeder is not calibrated and was adding acid upon entry to the pump room. Ensure pH maintained at 7.2 to 7.8. Feeder shall be calibrated to reopen. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanruic acid not recorded weekly. Record weekly.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
New drain covers installed. Old were expiring in May. No VGB paperwork submitted. Submit PDSC form for approval to katie.rudisill@mecknc.gov. PDSC form shall be approved prior to scheduling a return visit to reopen the pool. Immediate Suspension issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck forward on 4 ft. skimmer. Keep operable so skimmer functions per NSF standard.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Some rust build on step handrails into pool. Keep fixtures in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Grab rope on ring buoy degrading. Ring buoy rope at 33 ft. and degrading. Provide new USCG approved ring buoy with 36 ft. rope. Immediate Suspension issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool lounge chairs less 3 ft. from pool edge. Maintain 6 ft. clearance around the pool in all locations. Operator moved during the inspection.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder not calibrated. Automated feeder shall be calibrated to read what pool chemistry is. Reading 7.4 and pool at 7.0. Automated feeder shall detect flow when pump turned off. Be able to demonstrate.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet due to leak at heater pipe. Keep dry.
Dry chemicals stored on room outside of pump room/chemical storage room. Store pool chemicals in approved chemical storage room.
Jul 21, 2025 24 demerits · 6 violations
Inspector comments: Onsite visit to pool with Jayson Tirado, CPO, for pool inspection. Upon arrival, operator stated pool light had fallen out of wall. Pool closed signs were not posted upon arrival. Permit suspended and signage posted while onsite.
Immediate Suspension issued for:
.2537 - secure pool light to wall to eliminate imminent hazard.
.2535 - repair automated feeder to chlorinate the swimming pool.
Once corrected, contact Katie at 704-309-5494 to schedule a return visit to reopen the pool. The pool shall remain closed with signage posted until a return visit has been made.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Log book not easily accessible. Provide log book records showing daily record keeping for chlorine, pH and main drain checks. Weekly record keeping for total alkalinity and cyanuric acid.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some algae on grout on tile on pool floor. Keep pool free of algae and pool floor clean.
Waterline tile with build-up. Keep clean.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. Emptied during the inspection.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Pool light hanging into pool and not secure. Imminent Hazard. Secure pool light to wall. Immediate Suspension issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Grout line beginning to degrade in line between coping and deck at handicap lift. Monitor and repair if worsens.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorine feeder not operable. Facility having to manually feed chlorine and acid into the pool. The pool shall be chlorinated through an NSF approved chlorinator. Manual feed is not permitted. Immediate Suspension issued.
Feeder shall detect flow and turn off when no flow is detected. Be able to demonstrate.
May 16, 2025 8 demerits · 2 violations
Inspector comments: Door from kitchen due prior to 2024 operating permit. TILE IS APPROVED - ALL TILE >50% LRV. PERMIT RESTRICTIONS: 1. PORTABLE VACUUM REQUIRED. POOL BUILT WITHOUT VACUUM.2. NO GLASSWARE TO BE SERVED TO PATRONS IN THE POOL DECK AREA. BARRIER IS BUILDING. BARRIER MUST REMAIN AROUND SWIMMING POOL TO SEPARATE POOL DECK AND RESTAURANT. SIGNAGE REQUIRED AT ENTRY POINTS TO PROHIBIT GLASS. DOORS SHALL REMAIN SELF-CLOSING SELF-LATCHING.3. TURF AREA IS OUTSIDE OF REQUIRED DECK SPACE BUT MAY BECOME SLIP HAZARD IF NOT PROPERLY DRAINED. IF OCCURS REPAIR MAY BE REQUIRED.4. LIMITED DECK SPACE. REQUIRED 6 FT. CLEARANCE AROUND POOL. 6. LONG MIRROR IN MEN'S RESTROOM NOT APPROVED UNTIL BACKING TAPE APPLIED. 7) POOL IS APPROVED FOR SALT AS PRIMARY CHLORINATION.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing styrofoam. Deep side.
One skimmer not plugged in interior.
Intent to suspend items
.2518(k) Replace missing weirs.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
Ensure system is disabled when pumps are not operating.
Aug 14, 2024 12 demerits · 4 violations
Inspector comments: Rick Culver present during the inspection.
Noted both magna-latches into pool on smaller barrier gate not operational. Not part of pool barrier. Recommend repairing.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some tile missing from waterline tile. Replace as needed.
Some algae build-up on pool plaster and tile on sun shelf. Continue to treat as needed.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer weir backwards in skimmer in deep end. Corrected during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
No handrail at sun shelf. Permitted prior to requirement of State requirement. At least one handrail shall be provided for sun shelf.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Door lock damaged on pump room door. Operator stated that new was on order. Repair lock to door. Pump room door shall remain locked.
Mar 21, 2024 22 demerits · 6 violations
Inspector comments: 15 - Grab rope on ring buoy starting to degrade. Replace with new USCG approved ring buoy and new rope (36 ft.) within 30 days. Will check on return visit for ITS items.
Operator indicated vacuuming through skimmers. Portable vacuum required for permit restriction.
Intent to Suspend issued for:
.2528 - door to kitchen shall self-close, self-latch at all times.
.2518 - provide spare pump basket.
.2535 - automated feeder shall detect flow and alarm or shut off with no flow from pump.
Rick Culver present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid readings not recorded weekly. Operator stated he is taking and if no CYA detectable, not recording. Ensure recorded if utilizing stabilizer.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some wall tiles missing from wall. Replace as needed.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door into kitchen affixed back with zip tie. Door shall be made to self-close, self-latch at all times. Door is part of pool barrier. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder not detecting flow. Feeder shall detect flow and alarm or shut off with no flow from pump. Demonstration required. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak around top of filter. Repair leak.
No spare pump basket for pump. Provide spare pump basket. Intent to Suspend issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in women's restroom not operable. Repair sink.
Sep 12, 2023 30 demerits · 7 violations
Inspector comments: Rick Culver present during the inspection.
Intent to Suspends issued for the following:
.2528 - repair both doors to self-close, self-latch
.2522/.2537 - eliminate cushions to ensure at least 6 ft. clearance around pool; repair deck drain
.2535 - repair cya feeder to ensure automated and detects flow from pump or eliminate
A return visit will be made in 30 days to verify completion of ITS items. Facility given until January 1 to repair pool plaster and pool lights.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some tiles missing from pool walls. Repair.
Pool floor with damaged plaster. Operator stated they are in under warranty and will be getting fixed in October. Given until January 1 to repair pool floor.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some build-up/algae under skimmer lids at sun shelf area. Ensure skimmers kept clean.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Rust around light fixtures and one light fixture secured to wall by zip tie. Fittings shall be kept in good repair. Repair/replace as needed. All metal in pool shall be stainless steel. Ensure light fixtures are flush to wall. Will be done at same time as the pool plaster. Requires repair prior to January 1.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Screw missing from body hook. Repeat item. Screw provided during the inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door not self-closing, self-latching. Door into kitchen affixed back. Door not opening from outside. Fob system not operational. Repair both doors to self-close, self-latch. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Cushions directly next to pool around at least 1/2 of swimming pool. Maintain 6 ft. clearance around the pool in all locations. Intent to Suspend issued.
Missing piece on drain near emergency phone. Repair to eliminate openings >1/2". Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Cyanuric acid feeder not automated. Is not tied into pump and does not detect flow. If wanting to utilize acid feeder, must be tied into pump to ensure feeder turns off with no flow from pump. Intent to Suspend issued.
Apr 11, 2023 38 demerits · 8 violations
Inspector comments: Marco Kendrick present during inspection.
Immediate Suspension issued for the following:
.2530 - secure body hook to 12 ft. non-collapsible pole
.2535 - maintain chlorine at least 1.0 ppm through chlorinator
Provide CPO information. Once items above are addressed, contact Katie to re-open the pool. The pool must remain closed until a return visit has been made to re-open.
#2 · Water quality: disinfectant residual provided by −6
No chlorine in pool. Pool has switched to salt. Approved for salt as primary. Provide at least 1.0 ppm through chlorinator. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not maintained for April. Maintain daily record keeping for chlorine, pH and main drain checks. Weekly record keeping for cyanuric acid and total alkalinity. Intent to Suspend item.
Reagents expired. Provide test kit with new reagents. Intent to Suspend item.
CPO no longer employed at facility. Provide updated CPO information prior to re-opening the pool. CPO card, name, email, phone number.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some tiles missing from pool walls. Repair.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer furthest from steps at deep end not pulling. Provide uniform flow through skimmers so functioning per NSF requirement. Intent to Suspend item.
Baskets with debris/goggles/etc. Ensure skimmer baskets are emptied regularly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook not secured to pole. Secure body hook to pool. Immediate Suspension issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door to pool deck sticking. Door shall self-close, self-latch. Intent to Suspend item.
#22 · Premises: emergency telephone provided −6
Address and phone number faded off emergency pool phone signage. Corrected during inspection. Recommend getting permanent signage with address and phone number.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Acid feeder could not be verified to detect flow. Feeder shall detect no flow from pump and turn off with no flow. Intent to Suspend item.
Nov 22, 2022 8 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed cyanuric acid recorded at 116. Actual is less than 40. Properly record records.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Waterline tiles dirty.
.2537(14) Keep pool surface and pool floor free of debris.
Mar 28, 2022 14 demerits · 3 violations
Inspector comments: Observed chlorine pucks and cyanuric acid pucks in skimmer.
Immediate suspension item.
Call Chris Sells at 704 576 8678 when repairs to chlorine system are complete and pool chemistry is correct.
Pool is not permitted to reopen until repairs are complete
Observed salt system installed, provide electrical permit numbers for associated work and salt generator must be approved by the Health Department prior to use.
Observed low gates not self closing, gates should self close self latch.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor and residue on waterline tiles.
.2537(14) Keep pool surface and pool floor free of debris.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook not attached to pole. Corrected during inspection.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Observed chemical feeder not functioning, chlorine line damaged waiting on repair.
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation.
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.
Sep 27, 2021 0 demerits · 0 violations
Inspector comments: Observed 2 main drain checks missed.
Check drains daily
Observed chairs at 5 feet from pool deck.
Maintain 6 feet of clearance around pool deck.
Verified PDSC information.
No violations were recorded for this inspection.
Aug 17, 2021 16 demerits · 5 violations
Inspector comments: Onsite visit to pool for return construction. Construction final passed. Permit issued for no night swimming. An unannounced follow-up inspection will be conducted by EHS within 30 days of permit issuance. Kenneth Smith and Nate Roberts present during the inspection.
Note: Small leak at pool pump at piping from pump to filter. Repair leak prior to follow-up inspection.
Note: Long wall mirror in restroom not covered with backing tape. Removed during the inspection. Do not install until safety backing tape applied to entire mirror.
Note: TCO on pump room excluding the use of the heater. Heater not approved until mechanical permit M3834303 is finaled.
Note: Restroom floor approved through plan review without slope. Floor does not appear to slope to drain in all locations.
Note: Pool rules signage temporary. Permanent signage ordered.
Pentair Whisperflo WFET-4, 1 hp pump with (2) Paramount SDX2 drain covers. EQ lines plugged in skimmers.
Max Depth – 4 ft.; Pool Width – 24 ft.; Rope Length – 36 ft.
Permit Restrictions
1. Portable vacuum required. Pool built without vacuum.
2. No glassware to be served to patrons in the pool deck area. Barrier is building. Barrier must remain around swimming pool to separate pool deck and restaurant. Signage required at entry points to prohibit glass. Doors shall remain self-closing, self-latching.
3. Turf area is outside of required deck space but may become slip hazard if not properly drained. If occurs, repair may be required.
4. Heater not approved for use until mechanical permit is finaled.
5. Limited deck space. Required 6 ft. clearance around pool.
6. Long mirror in men's restroom not approved until backing tape applied.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water level high due to large quantity of rain. Lower water level so that skimmers are operable.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Pool furniture less than 6 ft. from pool edge. Corrected during the inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at pipe fitting from pump to filtration. Repair leak. Does not appear to affect pool circulation. Equipment still within warranty. Follow-up with pool contractor and repair leak. Repair prior to return inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet due to small leak. Keep floor dry.
Light burnt out in chemical storage room. Replaced during the inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Long mirror in men's restroom not covered with backing tape. Removed during inspection. Do not replace in restroom until backing tape applied to entire mirror.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “JW MARRIOTT” or State ID 2060530625). Inspection type (routine vs. follow-up) is not published in the county's data.