26demerits
WALKER STEELE CREEK RIVERGATE APTS
12509 CROWN PARK COURT, Charlotte, NC 28273
Year-Round Swimming Pool · NC permit/State ID 2060530630
Latest result26 demerits
Last inspectedJul 7, 2026
Inspections on record11
On record sinceAug 27, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Aug 27, 2021Lower is betterJul 7, 2026
Inspections & violations
Jul 7, 2026 26 demerits · 5 violations
Inspector comments: Conducted inspection with Kevion and Shammond.
Permit suspended for cloudy water and chemicals. Pool must stay closed until EHS returns for a re inspection. Call EHS Devon when corrected and ready to re open 7049981122.
Records and flow meter must be corrected upon return or 30 day intent to suspend may be issued.
Const. Date: 8/17/2021
Rope Length: 50'
Night swimming suspended
NIGHT SWIM EXPIRED - VISIT NEEDED
PERMIT RESTRICTIONS: 1) FILTRATION PUMP MUST REMAIN SET AT 3450 RPM. PLAN REVIEW WAS RUN OFF OF MAX SPEED. 2) 8 FT. DECK CLEARANCE REQUIRED. APPROVED FOR NIGHT SWIMMING - 9/22/2021
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
.2535(2) Main drains must be clearly visible from the pool deck.
Could not verify condition of drain covers due to cloudy water. Immediate suspension item.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator.
Chlorine observed at 0ppm. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
PH observed at less than 6.8. Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Weekly CA readings missing since May. Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) A flow meter, reading in gallons per minute shall be installed per manufacturer instructions.
Flow meter bobber appears to be stuck and not functional. Replace. Intent to suspend item.
Feb 10, 2026 26 demerits · 7 violations
Inspector comments: Issued 30 Day Intent to Suspend (ITS) for weirs, gaps under fencing greater than 2”, horizontal less than 45” from bricks on wall, records (weekly readings).
“W” status
Contact Marie Daley at 704-507-6806 when in compliance to lift ITS
Inspection with Shammond Thompson
Pool not heated.
Send verification of lighting for night swimming to Marie Daley
Permit restrictions: Pump must remain set at 3450 rpm.
Deck clearance 8’.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly total alkalinty and cyanuric acid at time of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris and leaves on pool floor, some covering main drains.
.2537(14) Keep pool surface and pool floor free of debris. Operator cleaned and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Weir missing.
.2518(k) Replace missing weirs.
*Permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located.Keep accessible.Staff untangled and corrected.
Buoy starting to fray. Recommended replacing before worsens.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gaps greater than 2” under fencing in some drainage areas.
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
Brick wall by left of clubhouse creating horizontal less than 30” in height.
.2528(b) Horizontals shall not be located less than 45" in height.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Two bags of dry chemicals on floor in chemical storage at time of inspection.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Furniture cushions by piping within 3’ of equipment in pump room.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap or paper towels in restrooms. Shower head not attached at time of inspection.
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Provide hand drying.
.2526(m) Keep fixtures in good repair.
Oct 22, 2025 18 demerits · 5 violations
Inspector comments: Lighting unable to be verified at time of inspection. No night swimming. Send verification of lighting (Pool water, drains, emergency equipment, bather entrances, etc) at night to verify Night Swimming to Marie Daley at 704-507-6806.
Pool not heated.
Pump must remain set at 3450 RPM
Maintain 8’ deck clearance.
Inspection with Shammond Thompson
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves on pool floor covering screws of main drains at time of inspection.
.2537(14) Keep pool surface and pool floor free of debris. Operator cleaned and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Staff emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located.Keep accessible.Operator untangled and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Two bags of dry chemicals on floor in chemical storage at time of inspection.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels or hand drying in pool restrooms. Provide hand drying.
Jan 28, 2025 28 demerits · 8 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for records, gate self-closing, self-latching and permit restriction for pump must remain set at 3450 RPM.
Contact Marie Daley at 704-507-6806 when in compliance to lift ITS. Failure to correct will result in permit suspension.
Operator does not want Night Swimming at this time. Lights not verified. No Night Swimming, until verification of sufficient lighting at pool is provided.
“W” ITS status
PERMIT RESTRICTIONS: 1) FILTRATION PUMP MUST REMAIN SET AT 3450 RPM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not being kept accurately at time of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. CPO emptied and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located.Keep accessible.Operator untangled and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump not operating at permit restriction speed of 3450 RPM. .2518(h) Provide approved pump in good repair.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage not locked at time of inspection.
.2533(a) The equipment and chemical room door shall have a permanent lock and be kept locked when not in use by the pool operator.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower off at time of inspection. .2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap or towels in restrooms at time of inspection.
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Provide hand drying.
May 2, 2024 18 demerits · 4 violations
Inspector comments: Inspection conducted with CPOs Frank and Kevion. 30 day intent to suspend issued for records and broken tile at edge of steps. Call EHS Devon Moeller when corrected 7049981122.
Feature pump not operational and currently being switched out for the same model pump. Ensure electrical inspection is done and pump is approved by electrician prior to operating.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not being kept on weekends. Weekly CA tests are spotty and drain cover checks are not being performed.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Intent to suspend item
#13 · Pool maintenance: contrasting band on steps and benches −4
.2532(13) Contrasting color bands shall be used on the leading edge of step treads, seats, and benches. Tile broken off the edge of edge of pool steps. *Intent to suspend item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope too short at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. EHS measured rope at 48’. Operator Corrected. No permit action.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Clubhouse door not latching or closing all the way at time of visit. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Operator corrected by locking door. No permit action.
Sep 18, 2023 22 demerits · 5 violations
Inspector comments: Intent to Suspend (ITS) items records and lighting fixture. Contact Marie Daley at 704-507-6806 within compliance to lift ITS.
“W” ITS status.
Pump must remain locked at 3450 RPM
No Night Swimming until lighting fixtures are operable.
#3 · Water quality: pool water pH −6
PH 7.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Operator added bicarb and corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not being kept on weekends. Weekly tests and maintenance missing.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Rope too short at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator replaced with new rope 50’. Corrected.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Lighting fixture not secured to wall. .2524(c) Lighting fixtures shall not present a hazard to the public.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor with water. .2533(d) Pump room floor shall be kept dry and free of standing water.
Jan 24, 2023 6 demerits · 2 violations
Inspector comments: 30 Day ITS for doors self-closing, self-latching or audible alarm and no openings greater than 1/2” within 18” of latch (push bar). Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
*Failure to correct will warrant immediate suspension of pool permit.*
“W” ITS status
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Clubhouse door not latching or closing all the way at time of visit. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
Expanded metal mesh from gate removed around latch bar. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism.
*30 Day Intent to Suspend ITS item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Sep 26, 2022 6 demerits · 2 violations
Inspector comments: Pump must remain at 3450 rpm, 8’ deck clearance, polymetric sand must stay in good repair on deck.
No Night Swimming. Did not verify lights
Inspection with Jason Herrick
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. CPO emptied and corrected. One weir missing at time of inspection.
.2518(k) Replace missing weirs. Operator has weir and installing. Lack of severity does not warrant permit action at this time.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some liquid chemicals stored over dry. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
One bucket of chlorine tabs stored in pump room. Operator moved and corrected.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Apr 5, 2022 16 demerits · 5 violations
Inspector comments: ITS for doors self-closing, self-latching and records.
“W” ITS status
Night Swimming verified
Note: Establishment may change signage. Ensure compliance is met.
Inspection with Curt King
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing main drain checks at time of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added and corrected. Will check on return visit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. CPO emptied and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Clubhouse door not latching or closing all the way at time of visit. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*30 Day Intent to Suspend ITS item
Gate propped open at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals on floor in storage. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in men’s restroom. Provide hand drying.
Sep 20, 2021 18 demerits · 6 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for doors, fence and spare pump basket.
No Night Swimming. Contact Marie Daley at 704-507-6806 to schedule visit before dawn or after dusk for Night Swimming, otherwise pool must close at dusk.
Inspection with Curt King
No signature due to COVID
Status changed to "W" ITS
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmer baskets. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. CPO emptied and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Mulch and landscaping shortening height of fence by pumphouse, less than 44". .2528(b) Horizontals shall not be located less than 45" in height.
Doors from clubhouse not latching or alarmed at time of visit.
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
*30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket at time of visit. .2518(e) Provide a spare basket for pump. Pump is Pentair IntellifoXF 022056
**ITS item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
A few items by feature equipment including bucket of chemicals. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Labels missing on feature piping. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water handle in men's restroom not operable during inspection. Toilet paper out in women's restroom. No paper towels in either restroom.
.2526(l) Provide toilet paper and dispensers in restrooms.
.2526(m) Keep restrooms and fixtures clean and in good repair. Provide hand drying for hand washing.
Aug 27, 2021 2 demerits · 1 violation
Inspector comments: Onsite visit to pool for construction final with Curt King and Buck Turner. Construction final passed.
Note - Double doors from leasing office are hard to open and close and may require repair in the future. Hot water faucet with low water pressure in men's. Ensure fixtures operating.
Note - Key fobs not installed on exterior of gates. Ensure, once installed, operable, gate self-closes and self-latches. Battery back-up was verified for construction final.
An unannounced follow-up inspection will be conducted by EHS within 30 days of permit issuance. Permit issued for no night swimming.
Permit Restrictions
1. Filtration pump must remain set at 3450 rpm. Plan review was run off of max speed.
2. 8 ft. deck clearance required.
3. Polymeric sand required on pavers for impervious surface. Seal must remain in good repair.
Pool Width – 47 ft.
Rope Length – 50 ft.
Max Depth – 4 ½ ft.
Filtration – Pentair IntellifloXF VSF, 022056, 3 hp pump with (2) Lawson 9”x9” sumps. EQ lines plugged in skimmer.
Feature – Pentair IntellifloXF VSF, 022056, 3 hp pump with (2) Lawson 9”x9” sumps.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water handle not operable during inspection. Corrected to run with low water pressure. Maintain all fixtures in good repair.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “WALKER STEELE CREEK RIVERGATE APTS” or State ID 2060530630). Inspection type (routine vs. follow-up) is not published in the county's data.