4demerits
COLLINS APARTMENTS, THE
1001 STONECLIFF RD, Charlotte, NC 28278
Year-Round Swimming Pool · NC permit/State ID 2060530632
Latest result4 demerits
Last inspectedSep 10, 2026
Inspections on record11
On record sinceSep 9, 2021
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 9, 2021Lower is betterSep 10, 2026
Inspections & violations
Sep 10, 2026 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO Juan Gomez
PERMIT RESTRICTIONS:
1) SALT IS NOT APPROVED AS PRIMARY CHLORINATION. (2) PENTAIR 300-29X CHLORINATORS REQUIRED AT ALL TIMES.2) PUMP REQUIRED SET AT 3450 RPM DUE TO TURNOVER. FLOW METER MUST REMAIN OPERABLE. TURNOVER REQUIRED AT 139 GPM Const. Date: 9/2/2021 Rope Length: 50' Night Swim?: N
Inspector Info: Kurtis Nelson (980) 378-7896
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris at time of inspection. Operator emptied. No permit action.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
May 14, 2026 14 demerits · 3 violations
Inspector comments: Conducted inspection with CPO. Pool placed on A status and in good standing. EHS recommends lowering chlorine level for bather comfort. Ensure drain check column is included in all records.
PERMIT RESTRICTIONS:1) SALT IS NOT APPROVED AS PRIMARY CHLORINATION. (2) PENTAIR 300-29X CHLORINATORS REQUIRED AT ALL TIMES.2) PUMP REQUIRED SET AT 3450 RPM DUE TO TURNOVER. FLOW METER MUST REMAIN OPERABLE. TURNOVER REQUIRED AT 139 GPM
Const. Date: 9/2/2021 Rope Length: 50' Night Swim?: N
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris at time of inspection. Operator emptied. No permit action.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
Body hook attached to telescoping pole. Operator moved hook to yellow non telescoping pole. No permit action.
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope measured too short. Operator re tied rope and corrected to 50’. No permit action.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
Wording too small. Operator posted temporary complaint sign. No permit action.
Sep 4, 2025 6 demerits · 2 violations
Inspector comments: Conducted inspection with CPO Anthony. Pool remains in good standing and on A status.
No night swimming
Const. Date: 9/2/2021
Rope Length: 50'
PERMIT RESTRICTIONS:1)
SALT IS NOT APPROVED
AS PRIMARY
CHLORINATION. (2)
PENTAIR 300-29X
CHLORINATORS
REQUIRED AT ALL
TIMES.2) PUMP REQUIRED
SET AT 3450 RPM DUE TO
TURNOVER. FLOW METER
MUST REMAIN OPERABLE.
TURNOVER REQUIRED AT
139 GPM.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Fence partially pushed over and detached from support pole left of side gate. Operator corrected. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. Chemicals in pump room. Move chemicals to designated chemical storage room.
May 5, 2025 8 demerits · 2 violations
Inspector comments: Conducted inspection with CPO Anthony. Pool remains in good standing and on A status.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Spotty CA checks the past couple months. Ensure CA readings are being recorded consistently every week. No permit action.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." Signage posted does not have this required wording but instead reads “Children shall not use the pool without an adult in attendance”. Exact wording is required. Previously alternate rules sign posted in addition to this sign but has now been removed. Operator posted a temporary compliant sign and will order a new permanent sign. No permit action.
Sep 11, 2024 0 demerits · 0 violations
Inspector comments: Performed inspection with new CPO Anthony Belmonte. All items in compliance. Pool remains on A status and in good standing.
No violations were recorded for this inspection.
Mar 19, 2024 0 demerits · 0 violations
Inspector comments: Conducted inspection with CPO Brian Bido. All items in compliance.
No violations were recorded for this inspection.
Sep 11, 2023 42 demerits · 10 violations
Inspector comments: Inspection conducted with operator Brian. Immediate suspension of permit issued due to improper water chemistry - chlorine and pH out of compliance, body hook removed from pole, emergency phone signage no longer posted. Once all items corrected, call Hope McIntosh at 980-229-7549 for a return visit. Pool closed and signs posted during inspection. Pool must remain closed with signs posted until suspension is lifted. At that time, a 30 day intent to suspend the permit may be issued for missing record keeping and improper wording on rules sign,
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine found to be 0.0 ppm. Automatic chemcial feed system not operable. *immediate suspension item
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH at 8.0. Chemical feed system not operable. *immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. No records available for review since May 2023. *permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached. Body hood detached from 12’ pole. Pole now in use for cleaning brushes. *immediate suspension item
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." Signage posted does not have this required wording but instead reads “Children shall not use the pool without an adult in attendance”. Exact wording is required. Previously alternate rules sign posted in addition to this sign but has now been removed.
*permit item
#22 · Premises: emergency telephone provided −6
.2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Emergency Phone signage damaged/detached and laying upside down on concrete. Phone is not readily visible from all seating areas.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Signage with address and phone number detached and laying on pool deck. Not posted at emergency phone area.
*immediate suspension items
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Bags of dry chemicals stored on floor in chemical storage room.
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Doors to both pump room and chemcial room kept unlocked and accessible.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Missing most labeling on pipework and valves in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Water temperature in mens restroom exceeds 110f.
Apr 4, 2023 14 demerits · 5 violations
Inspector comments: Inspection conducted with operator Brian Bido, Intent to suspend the permit issued due to greater than 2” gap under fencing (pool built 2021), and missing/incomplete record keeping. EHS will return within 30 days to evaluate both items. If not in compliance at that time, permit will be suspended. Existing permit expires on 4/30/23. In order to obtain permit to continue operation beyond 5/1/23, items must be complete and in compliance.
Call Hope McIntosh at 980-229-7549 with any questions.
Night swimming not permitted. Hours posted must indicate pool closes for swimming at dusk.
Note: Kings III box contacts Kings III operator who has correct location information. Local Charlotte 911 dispatch, however, has physical address of pool at 5724 Dixie River Road, Charlotte, NC, which is approximately .2 miles away. Per state memo, no permit action taken at this time. EHS strongly recommends operator work with the vendor to have more accurate location provided to 911 dispatch. Should an emergency occur, emergency services could be delayed.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed operator began using new form in January 2023 which has no place to record main drain checks - none documented since December 2022. No CYA readings documented since 2022. *permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gaps greater than 2" under fencing by draining area. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Pool built 2021.
*Permit item.
.2528(a) Provide no openings in fence and/or gate greater than 4"x4". Observed bent vertical fence member allowing greater than 4” opening. Corrected by operator during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(b) Provide sufficient lighting in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Observed light out in pump room. Buckets of chemicals stored in pump room. Bags of dry chemicals stored on floor in chemical storage room. Dry chemicals stored under liquid chemicals in chemical storage room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
.2518(d) Piping and valves shall be labeled with color codes or labels. Missing most labeling on pipework and valves in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed glass soap dispensers in both mens and womens restrooms.
.2526(i) Water in restrooms shall not exceed 110 F. Water temperature in mens restroom exceeds 110f.
.2526(f) At least two sinks and two toilets required for women's restroom. No water available at womens restroom. Operator noted battery may be dead to fixtures.
Sep 14, 2022 18 demerits · 4 violations
Inspector comments: Inspection with Randy Koffler
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Operator cleaned and corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. Keep accessible.
.2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.
#22 · Premises: emergency telephone provided −6
Observed emergency phone not operating correctly.
.2530(f) Emergency phone shall remain operable. Operator adjusted, repaired and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items and chemical buckets stored within 3' of equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Feb 24, 2022 46 demerits · 11 violations
Inspector comments: Immediate Suspension issued for water quality, main drain visibility (pool floor with leaves), emergency phone ringer call back, body hook accessible with non-telescoping pole, buoy with becketts attached and accessible. Pool MUST REMAIN CLOSED with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
"E" Immediate Suspension
Other permit items to verify: Signage, skimmers, flow meter operable, records maintained daily, fence gaps greater than 2".
Unable to locate hose bib by restrooms, but there is janitor closet with mop sink.
No Night Swimming
Inspection with Dante Hinton
No signature due to COVID
Permit Restrictions:
1) Salt Is Not Approved As Primary Chlorination. (2) Pentair 300-29x Chlorinators Required At All Times.
2) Pump Required Set At 3450 Rpm Due To Turnover. Flow Meter Must Remain Operable. Turnover Required At 139 Gpm.
#3 · Water quality: pool water pH −6
pH 8.2 at time of inspection.
.2535(1) Maintain pH at 7.2 to 7.8.
*Immediate Suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records for pool since October 2021. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*Permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor covered in leaves at time of inspection, could not see main drains. .2537(14) Keep pool surface and pool floor free of debris.
*Immediate Suspension item due to severity and coverage of main drains.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers and lines full of leaves and debris at time of inspection. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
*Permit item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy observed with becketts detached from buoy in some areas, voiding US Coast Guard approval. Body hook with telescoping pole attached. Pole removed by operator, no longer able to keep pole accessible. Locate in accessible location/move holder for equipment to be conveniently located in case of emergency.
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy.
.2530(a) Lifesaving equipment should be conveniently located.
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
*Immediate Suspension items
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gaps greater than 2" under fencing by draining area. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010).
*Permit item.
#18 · Premises: lifeguards present or warning signs posted −4
Signage not meeting requirement for exact wording. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
*Permit item.
#22 · Premises: emergency telephone provided −6
Emergency phone not audibly ringing back to phone. Keep operable with audible ring in case of emergency. .2530(f) Emergency phone shall remain operable.
*Immediate Suspension item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operating at time of inspection. .2518(g) Keep flow meter operational.
*Permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some maintenance items, like leaf blower, stored within 3' of equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in women's restroom at time of inspection. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Sep 9, 2021 6 demerits · 1 violation
Inspector comments: Verified PDSC information.
Permit Issued.
#22 · Premises: emergency telephone provided −6
Observed emergency phone not operating.
Emergency phone replaced and functioning during inspection.
.2530(f) Emergency phone shall remain operable.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COLLINS APARTMENTS, THE” or State ID 2060530632). Inspection type (routine vs. follow-up) is not published in the county's data.