6demerits
TOWERVIEW BALLANTYNE - POOL
13230 BALLANTYNE CORPORATE PL, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530638
Latest result6 demerits
Last inspectedOct 8, 2026
Inspections on record11
On record sinceMar 7, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 7, 2022Lower is betterOct 8, 2026
Inspections & violations
Oct 8, 2026 6 demerits · 1 violation
Inspector comments: Conducted inspection with CPO and EHS Alex D. Pool remains on A status and on good standing.
Verified lighting is operational.
EHS recommends lowering chlorine for bather comfort.
Pool has heater but heater not currently operating.
Expiring Covers - Drain covers expire 11/15/2026. Covers must be changed out and new PDSC submitted to health department and approved prior to expiration.
SALT IS NOT APPROVED FOR PRIMARY CHLORINATION
NIGHT SWIM APPROVED 3/18/26
Const. Date: 11/15/2021
Rope Length: 50'
Night Swim?: Yes
Night Swim Re Verification Year: 2029
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less.
Ring buoy rope measured at 58’. Operator shortened to the approved 50’. No permit action.
Mar 10, 2026 14 demerits · 4 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for CPO, deck and weirs. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
No Night Swimming. If Night Swimming is requested, send verification of lighting or contact Marie Daley to verify before dawn or after dusk. Lighting must be sufficient to illuminate all parts of pool, including main drains, bather entrances, emergency equipment, signage and deck. Lighting is good for 3 years after verification.
Main drains expire 11/15/2026. Update PDSC and drains, submit to pdsc@mecknc.gov PRIOR to expiration to avoid permit action.
Inspection Tejon Gerald and Teddy Chapple
“W” status
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO certification missing.
.2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator cleaned and corrected.
4 out of 6 weirs missing.
.2518(k) Replace missing weirs.
*Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck cracked by back left of pool.
.2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some water on pump room floor. Some bags of salt on floor. Items within 3’ of pump equipment.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Nov 18, 2025 12 demerits · 4 violations
Inspector comments: Inspection conducted by EHS Rusi Woo, under the supervision of EHS Devon Moeller.
ITS issued for daily logs, please contact Devon Moeller at 704-998-1122, once intent to suspend items have been corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed daily logs missing daily checks for main drains.
Ensure main drains are checked on a daily basis to prevent hazards.
INTENT TO SUSPEND ITEM.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed entrance gate from outdoor grilling area not able to consistently self-latch.
Corrected by CPO; gates now consistently self-latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Observed pool of standing water on the floor of the pump room. CPO stated the leak is coming from the water heater.
Repair water leak to prevent any water spills onto the floor.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Observed multiple bags of pool salt and calcium chloride stored outside of the pump room.
Ensure chemicals are stored inside chemical storage room to prevent contamination.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Observed bags of pool salt and calcium chloride stored directly on the floor in the pump room.
Ensure chemicals are stored off of the floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Observed soap dispenser made out of glass, stored inside both the women's and men's restrooms.
CPO removed all glass soap dispensers from the restrooms.
Feb 25, 2025 16 demerits · 4 violations
Inspector comments: Updated CPO to Jose Diaz
No Night Swimming, closing hour must be “Dusk”
Discussed application and payment for permit. Visit https://eh.mecknc.gov/pools pool ID 530638. Mainline is 980-314-1620 for payment and application assistance
Note: Main drains expire 11/15/26. Update and submit PDSC for approval prior to expiration to avoid permit action.
PERMIT RESTRICTIONS - 1) SALT IS NOT APPROVED FOR PRIMARY CHLORINATION. 2) PLANTS IN PLANTERS SHALL
NOT BLOCK ANY PART OF THE SWIMMING POOL AND SHOULD BE MAINTAINED AS SUCH
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some records missing weekly readings of Cyanuric acid and total alkalinity. As of 2/24 pool company started keeping accurate records. Did not take permit action, due to pool company starting day before inspection. Ensure accurate records are being kept.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535(11) The pool operator must maintain records for at least six months.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator cleaned and corrected.
#22 · Premises: emergency telephone provided −6
Phone not operable at time of inspection. .2530(f) Emergency phone shall remain operable. Operator repaired phone to be operational and dial out correctly, callback number has changed to 228-295-6021. Operator corrected signage to correct number.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals stored on floor in pump room at time of inspection. Liquid chemicals over dry chemicals. Water on floor in pump room. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
No 3ft clearance around equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
Jul 9, 2024 30 demerits · 8 violations
Inspector comments: Issued immediate suspension for chlorine. Correct water quality and contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
“E” Immediate Suspension
Pool must remain closed with signage posted at every bather entrance until suspension is lifted by health department.
Other permit items will be checked at return visit, including skimmer baskets, gates, records, pool floor clean and feeder working properly.
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm.
Immediate suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records being kept at time of inspection (last entry in June).
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*Permit item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris covering main drains at time of inspection. Dirt on pool floor,
.2537(14) Keep pool surface and pool floor free of debris. Operator brushed off, cleaned and corrected.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with toys and debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
*Permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not self-closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Feeder not operating correctly at time of inspection. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals stored on floor in pump room at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
No 3ft clearance around equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Shower chair broken off wall in restroom.
.2526(m) Keep restrooms and fixtures clean and in good repair.
May 7, 2024 4 demerits · 1 violation
Inspector comments: Pool inspection conducted with CPO Mike Dennis. All items in compliance by end of inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Planters along resident fencing/patio creating horizontal less than 45”.
.2528(b) Horizontals shall not be located less than 45" in height. Operator will move and inform residents not to place items along pool fence line. No permit action.
Aug 21, 2023 20 demerits · 5 violations
Inspector comments: Immediate Suspension issued for emergency phone. Pool must remain closed with signage posted until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
At return visit, other permit items to check includes recordkeeping, weirs, and water level.
“E” Immediate Suspension status
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekend checks, maintenance and weekly cyanuric acid at time of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
*Permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck at time of inspection.
.2518(k) Replace missing weirs. Keep in good repair.
*permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Items along resident fencing/patio creating horizontal less than 45”.
.2528(b) Horizontals shall not be located less than 45" in height. Operator moved items and corrected.
#22 · Premises: emergency telephone provided −6
Phone not operable at time of inspection. .2530(f) Emergency phone shall remain operable.
*Immediate suspension item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals stored on floor in pump room at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Jan 23, 2023 22 demerits · 5 violations
Inspector comments: Immediate suspension issued for emergency phone. Pool must remain closed with signage posted until suspension is lifted by health department. Contact Marie Daley at 704-507-6806 when corrected to lift suspension.
Other permit items that will be verified at this time include records gate self-closing self-latching and CPO.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No active CPO for establishment. Records missing weekly cyanuric acid at time of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator.
*permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers observed with leaves and debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator cleaned skimmer baskets and adjusted weir. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not self-closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Tree falling out of planter within deck clearance. .2522(a) Provide 6 ft of clear walking space around the pool at all times.
Operator moved tree and corrected.
#22 · Premises: emergency telephone provided −6
Phone not operable at time of inspection. .2530(f) Emergency phone shall remain operable.
*Immediate suspension item
Sep 28, 2022 24 demerits · 7 violations
Inspector comments: 30 Day Intent to Suspend (ITS) for records (weekly checks), deck, gates self-closing, self-latching and flow meter.
“W” status.
Phone instructions says “Dial 911” with other instruction. Phone automatically dials 911, advised changing to “Dials 911” for clearer information on dialing instructions
Salt Not approved as primary chlorination and planters must be monitored/maintained. Inspection with Jerome Allen
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly cyanuric acid at time of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*Permit item
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck at time of inspection.
.2518(k) Replace missing weirs. Keep in good repair.
Operator adjusted weir. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not self-closing or latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Cracked deck at back entry of pool, across from sun shelf side, protruding, with sharp edge.
.2537(2) Decks shall be kept in good repair.
*permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operational at time of inspection. .2518(g) Keep flow meter operational.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Liquid chemicals over dry in chemical storage at time of inspection.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Operator rearranged and corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom at time of inspection.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Mar 15, 2022 24 demerits · 6 violations
Inspector comments: Inspection with Jerome Allen
No signature due to COVID
Skimmer equalizers plugged in back line.
Salt not approved as primary chlorination.
Planters approved at <20% of pool perimeter. Plants shall not block any part of swimming pool and shall be maintained as such
No Night Swimming
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly cyanuric acid and total alkalinity at time of inspection. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator checked and recorded.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris covering main drains at time of inspection.
.2537(14) Keep pool surface and pool floor free of debris. Operator brushed off, cleaned and corrected.
Note: Dirt on pool floor, not severe at time of inspection, but advised monitoring and increasing daily cleaning to keep pool floor clean.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir stuck at time of inspection. Skimmers observed with leaves and debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
.2518(k) Replace missing weirs. Keep in good repair.
Operator cleaned skimmer baskets and adjusted weir. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection. Keep accessible. .2530(a) Lifesaving equipment should be conveniently located.
Operator untangled and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Small crack at deck near sun shelf. Offset/openings not greater than 1/2". Monitor and repair if worsens.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals stored on floor in pump room at time of inspection. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Mar 7, 2022 4 demerits · 1 violation
Inspector comments: Onsite visit to pool with Jerome Allen, CPO, and Sam Cohn, for return construction and operating permit inspection. All permits tied to pool finaled. Pool equipment room with TCO, no exclusions. Final could not be given due to RTAP tied to project. Approved by Code Enforcement for use.
Construction final passed and permit issued for No Night Swimming. If seeking night swimming, follow-up with assigned pool inspector to schedule a night swimming visit. Holds released in system.
Note - Damage to deck near sun shelf. Continue to monitor and repair if worsens.
Permit Restriction:
1. Salt not approved as primary chlorination.
2. Planters approved at <20% of pool perimeter. Plants in planters shall not block any part of the swimming pool and shall be maintained as such.
Filtration – Pentair Whisperflo WFE-12, 3 hp with (2) Aquastar A10RCFRxxx drain covers. EQ lines plugged in skimmer.
Feature – Pentair Whisperflo WFE-6, 1.5 hp with (2) Aquastar A10RCFRxxx drain covers.
Max Depth – 4 ft.; Pool Width – 47 ft.; Rope Length – 50 ft.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Small crack at deck near sun shelf. Offset/openings not greater than 1/2". Monitor and repair if worsens.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “TOWERVIEW BALLANTYNE - POOL” or State ID 2060530638). Inspection type (routine vs. follow-up) is not published in the county's data.