14demerits
LATITUDE AT MALLARD CREEK
1834 RIPPLE WAY, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530644
Latest result14 demerits
Last inspectedJun 17, 2026
Inspections on record6
On record sinceMay 2, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 2, 2022Lower is betterJun 17, 2026
Inspections & violations
Jun 17, 2026 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Bill Moesh.
Followed up on items from last inspection and conducted a pre-permit inspection for 2026.
Pre-permit inspection did not pass
7)
16)
17)
There is a $100 re-inspection fee that must be paid prior to scheduling a re-inspection by calling our office (980) 314-1620 and paying with a credit card.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Missing one wall tile. Large crack in pool plaster by steps, damage appears to be structural .2537(14) Keep pool walls in good condition. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gates not on battery backup. One gate latch not working. .2537(b) All gates and doors shall be self-closing, self-latching. - Pre-permit item.
Gate to steps unlocked. Permit condition that it remain locked due to fencing being climbable. .2528(b) Horizontals shall not be located less than 45" in height. - Pre-permit condition.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pavers loose. Offsets > 1/2”. Mainly around steps and autofill. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Pre-permit item.
Sep 4, 2025 30 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Lauriston Bristol.
Water turned off to shower and restrooms. Facility must provide functional restrooms whenever the pool is open.
Immediate suspension issued
3)
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris pool floor and pool water surface. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
Missing one wall tile. .2537(14) Keep pool walls in good condition.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrails loose. .2521 Install handrails per manufacturer instructions.
Ladder loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-closing, catch’s on sidewalk. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some pavers loose. Offsets > 1/2”. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
Coping cracked and chipped with sharp edges. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not functioning. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower room locked. CPO unlocked shower room, room used for storage, water to shower turned off. .2526(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucets in men’s and women’s restrooms not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair.
Mar 7, 2025 6 demerits · 1 violation
Inspector comments: Pre-permit inspection conducted with CPO Bill Moesch and CPO Henry Ramirez.
Verified items from previous inspection were corrected.
Permit issued
No Night Swimming
Paper permit will be available on our website EH.MeckNC.gov/pools in 3-5 business days for your records.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed new US Coast Guard approved ring buoy with 50 foot throw rope. .2530(a) Provide USCG approved ring buoy with attached 40 foot throw rope at least 1/4 inch in diameter. - Corrected.
Nov 13, 2024 42 demerits · 10 violations
Inspector comments: Inspection conducted with maintenance supervisor Bill Moesch.
Went over inspection with manager Noel Vazquez.
1.5 HP pump motor replaced with 3 HP motor. Verified electrical permit E4380613 passed inspection 3-27-2023.
*NOTE* Handrail along fence by old Villas at Mallard Creek leasing office creates a foothold. Permit condition that gates at top and bottom of these steps remain locked to eliminate access to this area. Observed gate unlocked on today’s visit. - Pre-permit item.
Pre-permit inspection did not pass.
1)
5)
7)
15)
16)
22)
24)
There is a $100 re-inspection fee that must be paid prior to scheduling a re-inspection by calling our office (980) 314-1620 and paying with a credit card.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
One main drain covered with leaves. .2535(2) Main drains must be clearly visible from the pool deck. - Pre-permit item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent main drain checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity - Pre-permit item.
Some test kit reagents expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Pre-permit item.
Facility does not have a CPO on file. Planning to take the class soon. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Pre-permit item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves on pool floor and pool surface. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full of leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail loose. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged, throw rope heavily worn. .2530(a) Provide USCG approved ring buoy with attached 40 foot throw rope at least 1/4 inch in diameter. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-closing. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Pre-permit item.
#22 · Premises: emergency telephone provided −6
Address and phone number posted does not match what 911 has. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not functioning. .2518(g) Install functional flow meter on return line per manufacturer instructions. - Pre-permit item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not working in chemical storage room. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Jul 28, 2022 12 demerits · 3 violations
Inspector comments: Inspection conducted with inspectors Ponpasert Vongvilay and Gracie Rutledge.
Observed bags of charcoal stored in the pump room. Store charcoal away from chemicals and equipment. - Corrected. Maintenance moved to inside the adjacent clubhouse.
Intent to suspend
5)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Spotty records. Not checking the pool every day. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, and pool water maintenance. Provide weekly recordings for cyanuric acid and total alkalinity - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged, outer ropes cut off. .2530(a) Provide USCG approved ring buoy with attached 40 foot throw rope. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room floor wet. .2533(d) Pump room floor shall be kept dry and free of standing water.
May 2, 2022 6 demerits · 1 violation
Inspector comments: Inspection conducted with Eddy Dixon and Joe Eginger.
Permit issued
A copy of the paper permit will be on our website, Meckpools.Charmeck.org in 3-5 business days for your records.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New throw rope too long. .2530(a) Provide USCG approved ring buoy with attached 40 feet 6 inch throw rope. - Corrected.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LATITUDE AT MALLARD CREEK” or State ID 2060530644). Inspection type (routine vs. follow-up) is not published in the county's data.