20demerits
LATITUDE AT MALLARD CREEK
424 MINGLEWOOD DR, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530645
Latest result20 demerits
Last inspectedAug 6, 2026
Inspections on record8
On record sinceMay 25, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 25, 2022Lower is betterAug 6, 2026
Inspections & violations
Aug 6, 2026 20 demerits · 4 violations
Inspector comments: OBSERVED SAND IN THE POOL. THIS IS LIKELY DUE TO SAND BEING BLOWN OUT OF THE FILTER SYSTEM. EVALUATE THE FILTER SYTEM AND FLOW RATE TO ENSURE THAT THE FILTER SYSTEM IS NOT BEING DAMAGED.
ALL GATES ARE TO BE SHELF CLOSING AND SELF LATCHING. ENSURE THAT THIS IS THE CASE.
POOL IS CLOSED TO SWIMMING BY ORDER OF THE HEALTH DEPARTMENT FOR THE pH VIOLATION. CONTACT C. ELMORE WHEN THE pH IS CORRECTED. 704-507-6814
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be below 7.0 on the kit. Closure issued for pH. Immediate Suspension issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing eyeball fitting at pool steps. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Observed rope to be at 47 feet 10 inches when 50 foot exact length is required for this pool. Rope was corrected, new rope was attached and made the correct length. -CDI
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed numerous deck pavers damaged and/or off-set. This is not bad enough for closure or deadline at this time, but these items need repair before they become worse.
May 29, 2026 4 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Bill Moesch.
Emergency phone sign faded. Recommend replacing with new signage.
Some offsets and cracked deck pavers. Maintain pavers secure and in good condition with no offsets or gaps > 1/2 inch.
Permit issued with the following condition
No Night Swimming
Paper permit will be on our website, https://eh.mecknc.gov/pools, in 3-5 business days for your records.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder loose. .2521 Install ladders per manufacturer instructions.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One women’s stall out of order. .2526(m) Keep restrooms and fixtures clean and in good repair. - was noted on past inspections.
Soap missing from one sink in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink. - was noted on past inspections.
One urinal out of order in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair. - was noted on past inspections.
May 30, 2025 14 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Bill Moesch.
Some deck pavers broken, have some gaps where polymetric sand is missing, or is offset. Maintain deck secure and in good condition with no gaps or offsets > 1/2”. Replace missing polymetric sand.
Intent to suspend issued
16)
Items marked as Intent to Suspend must be corrected before permit expires on 5/31/2025 in order for 2026 pool permit to be issued.
Contact Will Harrison (704) 507-6824 to schedule re-inspection once issues have been corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing 1 of 7 weirs. .2518(k) Replace missing weirs.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Missing eyeball fitting at pool steps. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
4-5” gap under most of the fencing by main entrance. Some other fencing areas with gaps > 2” under the fence. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One women’s stall out of order. .2526(m) Keep restrooms and fixtures clean and in good repair. - was noted on last inspection.
Soap missing from both sinks in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink. - was noted on last inspection.
One urinal out of order in men’s restroom. .2526(m) Keep restrooms and fixtures clean and in good repair.
Sep 10, 2024 26 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Drew Schroder.
Some black algae on pool floor. Maintain pool free of algae.
Intent to suspend issued
17)
#2 · Water quality: disinfectant residual provided by −6
0.3 ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 1ppm.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
CPO just got back from vacation, no records while CPO gone. Ensure pool is checked daily by a CPO. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing 2 of 7 weirs. .2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder anchors loose. Ensure anchors are still attached to bonding wire and secured to the pool deck. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-closing and self-latching. .2537(b) All gates and doors shall be self-closing, self-latching. - Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some deck tiles loose by the pool. Especially around ladder. .2537(2) Decks shall be kept in good repair. - Intent to suspend item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One women’s stall out of order. .2526(m) Keep restrooms and fixtures clean and in good repair.
Soap missing from both sinks in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 9, 2024 6 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Drew Schroder.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Faucet in men’s restroom not functioning. .2526(m) Keep restrooms and fixtures clean and in good repair.
One women’s stall out of order. .2526(m) Keep restrooms and fixtures clean and in good repair.
Soap missing from one sink in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jun 13, 2023 24 demerits · 6 violations
Inspector comments: Pre-permit inspection conducted with maintenance staff Richard and Juan.
Issues from previous inspection have been corrected.
Permit issued.
No Night Swimming.
Paper permit will be available on our website https://health.mecknc.gov/envhealth/pools in 3-5 business days for your records.
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.4.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some skimmer baskets with a bunch of leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate doesn’t close all the way. .2537(b) All gates and doors shall be self-closing, self-latching. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Vacuum off in the pump room. Cap removed at pool wall. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Light not working in chemical storage room. .2534(6) Provide sufficient lighting in chemical storage room.
Jul 28, 2022 14 demerits · 4 violations
Inspector comments: Inspection conducted with inspectors Gracie Rutledge and Ponpasert Vongvilay.
Gate by pump room rubs the post. Adjust gate to close and latch freely.
Some deck drains stick up. Maintain deck with no gaps or offsets > 1/2”.
Ring buoy worn. Recommend replacing with a new US Coast Guard approved ring buoy.
Intent to suspend issued
8)
12)
24)
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Cover for underwater speaker missing. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
May 25, 2022 4 demerits · 1 violation
Inspector comments: Inspection conducted with Eddy Dixon.
Flow meter reads ~275 GPM after a backwash. Verified EQ lines plugged in skimmer, plastered over at the wall. New Aquastar 1216xxx main drains installed with teal dot.
Issues from previous inspection corrected. New contrasting tiles installed, new depth markers reading 1/2 FT installed on sun shelf, self-closing vacuum cap installed, angled metal installed over magnetic latches, observed good record keeping.
Permit issued
No night swimming.
Paper permit will be on our website, Meckpools.Charmeck.org in 3-5 business days for your records.
#18 · Premises: lifeguards present or warning signs posted −4
Some safety signage in 1/2” lettering. .2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. - Corrected.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LATITUDE AT MALLARD CREEK” or State ID 2060530645). Inspection type (routine vs. follow-up) is not published in the county's data.