26demerits
FLATS AT MARLOWE, THE
2811 MARLOWE AV, Charlotte, NC 28208
Year-Round Swimming Pool · NC permit/State ID 2060530664
Latest result26 demerits
Last inspectedOct 13, 2026
Inspections on record8
On record sinceJul 20, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 20, 2022Lower is betterOct 13, 2026
Inspections & violations
Oct 13, 2026 26 demerits · 7 violations
Inspector comments: Inspection conducted with Philip Getson.
Ensure pool equipment is working properly. Air bubble in flow meter, high filter pressure, low flow in skimmers.
Main drains expire 3-1-2027. Prior to expiration, replace with new APSP-7/APSP-16 approved drain covers and submit updated PDSC forms to our office for approval.
Observed decking and fencing expanded for new grill and gazebo that were added to the pool deck. New fencing does not meet Health Department requirements. Does not appear that permits and inspections were obtained from Mecklenburg County Code Enforcement. Will need to submit plans and get passing inspections from Mecklenburg County Code Enforcement.
Gate to secondary entrance by grill area screwed shut. This is an emergency egress exit. Ensure all Fire Marshall emergency egress requirements are met.
Pre-permit inspection did not pass. All items marked as pre-permit items must be corrected prior to scheduling a re-inspection with Will Harrison (704) 507-6824.
Prior to scheduling a re-inspection, will need to pay a $100 re-inspection fee by calling our office (980) 314-1620 and paying with a credit card.
7)
8)
11)
15)
16)
24)
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves on pool floor and floating on water’s surface. .2537(14) Keep pool surface and pool floor free of debris. - Pre-permit item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Pre-permit item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder missing non-slip tread. .2521(b) Ladders shall have slip-resistant tread.
Ladder loose. .2521(b) Ladders shall be installed rigidly.
Handrails loose. One handrail not installed in the anchor. Handrail removed. .2521 Install handrails per manufacturer instructions. - Pre-permit item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New US Coast Guard approved ring buoy with 50 foot throw rope. .2530(a) Provide USCG approved ring buoy with attached 30 foot throw rope. - Pre-permit item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Some pickets bent, openings > 4 inches through the fence. New section of fencing with gaps > 4” through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Pre-permit item.
New section of fencing added. New section with gaps > 2” under the fence. .2528(a) Maintain 2" or less under fence and/or gate (post-May 1, 2010). - Pre-permit item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working properly, large air bubble in the flow meter. .2518(g) A flow meter, reading in gallons per minute, shall be installed per manufacturer instructions. - Pre-permit item.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in women’s restroom. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Sep 18, 2025 24 demerits · 5 violations
Inspector comments: Immediate suspension issued
.2535(1) Maintain pH at 7.2 to 7.8.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
Call Chris Sells when items are completed at 704 576 8678
No CPO on staff. Intent to suspend to be issued when permit is reinstated.
#3 · Water quality: pool water pH −6
Observed pH over 7.8.
.2535(1) Maintain pH at 7.2 to 7.8.
Immediate suspension item
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed residue around returns.
.2537(14) Keep pool surface and pool floor free of debris.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed ladder rung broken. Remove broken ladder rung prior to return inspection.
.2521 Install ladders per manufacturer instructions.
Secure step hand rail.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook with no screw/bolt present
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
#22 · Premises: emergency telephone provided −6
Observed emergency phone not transferring to local 911.
.2530(f) Emergency notification systems must provide 24 hr. monitoring, be capable of routing calls to 911, and be able to electronically transfer Automatic Number and Locator Identification for the phone.
May 14, 2025 32 demerits · 8 violations
Inspector comments: Inspection conducted with CPO Jessie Daniels.
Observed new cover installed over hydrostatic relief valve.
Back gate screwed shut. This gate is marked as an exit gate. Recommend making gate functional for fire egress, and ensure it meets .2528 rules as originally designed. If would like to permanently disable, will need permission from the Fire Marshall.
Main gate with handle < 54” high. Will need to make gate self-closing and self-latching with release mechanism at least 54” high. Push bar needs to remain in place and working for fire egress. Will follow up on next pool inspection.
Emergency phone cuts in and out. Recommend having Kings III or the phone company check the line.
Intent to suspend issued
7)
16)
18)
24)
Re-inspection scheduled for roughly 1:30 PM on Friday, 5/16.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves and debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
All three weirs missing. .2518(k) Replace missing weirs. - Corrected.
Skimmers full of debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both escutcheon plates missing on one handrail. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook not securely attached to pole, just held by plastic clip. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Some pickets bent, openings > 4 inches through the fence. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Most chairs too close to the pool. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#18 · Premises: lifeguards present or warning signs posted −4
Warning - No Lifeguard on Duty signs in less than 4” lettering. .2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Bobber on flow meter installed upside down. .2518(g) Install flow meter on return line per manufacturer instructions. - Intent to suspend item.
Mar 20, 2024 0 demerits · 0 violations
Inspector comments: Observed chemicals correct and emergency phone working.
Replace escutcheon on hand rail missing. Replace.
No violations were recorded for this inspection.
Oct 12, 2023 20 demerits · 4 violations
Inspector comments: Paul Gourdine present during inspection.
Immediate suspension issued for body hook and emergency phone not able to take a call back.
Call Chris Sells with questions or to have the pool reopened at 704 576 8678
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
.2530(f) Emergency phone shall remain operable, and capable of accepting a return call.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed body hook detached.
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gate on back side not self closing.
.2537(b) All gates and doors shall be self-closing, self-latching.
#22 · Premises: emergency telephone provided −6
Observed emergency phone not capable of accepting a phone call.
.2530(f) Emergency phone shall remain operable, and capable of accepting a return call.
Call disconnected on first attempt to 911.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter stuck.
.2518(g) Keep flow meter operational.
Apr 28, 2023 14 demerits · 3 violations
Inspector comments: Immediate suspension
.2535(4) Maintain chlorine at least 1.0 ppm.
Call Chris Sells when repairs are completed at 704 576 8678
#2 · Water quality: disinfectant residual provided by −6
Observed cl at 0 ppm
.2535(4) Maintain chlorine at least 1.0 ppm.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate no sel closing near dumpster
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not functioning
.2518(g) Keep flow meter operational.
Sep 14, 2022 14 demerits · 4 violations
Inspector comments: Inspection completed with Jim Nieder present.
Intent to suspend issued for inadequate record keeping. Ensure records are kept daily when pool is open. Correct within 30 days.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.2. CDI- adjusted to 7.4.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no records for month of September, 2022. Intent to suspend permit issued. Ensure records are recorded daily when pool is open.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed 1 loose handrail in shallow end of pool. Re-secure.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no toilet paper in womens restroom. CDI- provided.
Jul 20, 2022 8 demerits · 3 violations
Inspector comments: Onsite visit to pool for return construction with Nolan Watts and Jesse Daniels, CPO. Construction final passed. All items from previous inspection corrected. Permit issued for no night swimming. A follow-up inspection will be conducted within 30 days by our Department. Inspection will be unannounced.
Hayward VS900, SP32900VSP, 1.85 THP pump with (2) VGBA-2017 Aquastar A10RCFRxxx drain covers. EQ lines plugged in skimmer/plastered on wall.
Permit Restrictions
1) Pool is not approved for salt as primary chlorination.
2) Pump must remain set at 3450 RPM for design specifications of plan approval.
Pool Width - 20 ft.; Rope Length - 30 ft.; Max Depth - 5 ft.
Sticker issued while onsite.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump set at 3400 RPM. Permit Restriction to be set at 3450 rpm. Corrected during the inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Dry chemicals stored on floor in chemical storage room. Corrected during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Toilets dirty in both restrooms. Keep restroom fixtures clean.
Flooring coming up around drain in women's restroom. Glued down during inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “FLATS AT MARLOWE, THE” or State ID 2060530664). Inspection type (routine vs. follow-up) is not published in the county's data.