8demerits
COLONY, THE
4220 COLONY PLAZA DR, Charlotte, NC 28211
Year-Round Swimming Pool · NC permit/State ID 2060530674
Latest result8 demerits
Last inspectedAug 18, 2026
Inspections on record9
On record sinceOct 25, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 25, 2022Lower is betterAug 18, 2026
Inspections & violations
Aug 18, 2026 8 demerits · 2 violations
Inspector comments: Inspection conducted with CPO David.
No night swimming.
NOTES: 1) NOT APPROVED FOR SALT AS PRIMARY 2) APPROVED RESTROOMS ARE OFF CLUBROOM AND NOT LEASING OFFICE.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one out of four weirs missing.
Replace missing weird. No permit action.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Observed two of the skimmers full of debris.
CPO dumped out both skimmers during inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed gate unable to self-close and self-latch.
CPO was able to repair gate during inspection and EHS confirmed gate was now self-closing and self-latching.
Mar 9, 2026 8 demerits · 2 violations
Inspector comments: Inspection conducted with David.
Flow meter was fixed and operational during the inspection by operator.
Records are being scanned every 15th of the month and are kept digitally.
Permit conditions:
1) NOT APPROVED
FOR SALT AS PRIMARY
2)APPROVED RESTROOMS
ARE OFF CLUBROOM AND
NOT LEASING OFFICE.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Some skimmers observed with debris. All cleaned during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational. Flow meter was fixed by operator during the inspection.
Sep 4, 2025 14 demerits · 3 violations
Inspector comments: Inspection completed with Eric Parker present.
Note - observed wing nuts on body hook on inside of hook. Recommend moving excess bolt and wing nuts to outside of hook to prevent cut/gouge hazard.
Permit conditions:
1. Pool not approved for salt as primary chlorination.
2. Signage must be posted in lounge areas to indicate that the public is entering the pool deck and no glass is permitted.
3. Polymeric sand must remain in place on brick pavers.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.0. CDI- adjusted to 7.8 through acid feeder.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed missing weekly records for cyanuric acid and total alkalinity for July 2025 however records for August 2025 were adequate for Cyanuric acid and total alkalinity. Ensure total alkalinity and cyanuric acid are recorded at least each week.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Mar 20, 2025 20 demerits · 4 violations
Inspector comments: Inspection completed with Eric Parker present.
Pool permit suspended for non operational emergency phone and pH at 6.8. Once corrected; contact Eli Freese at 704.621.2298 to verify and reopen pool.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 6.8. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no cyanuric acid or total alkalinity recordings for March or February, 2025. Record weekly.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non operational. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Sep 10, 2024 8 demerits · 2 violations
Inspector comments: Inspection completed with Eric Parker present.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris accumulation on inner rim of skimmers.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
Mar 5, 2024 10 demerits · 2 violations
Inspector comments: Inspection completed with Lynette King present.
Immediate suspension issued for low chlorine at 0.4ppm. Maintain chlorine at or above 1.0ppm.
Contact Eli Freese at 704.621.2298 once corrected to verify and reopen pool.
An intent to suspend the pool permit will be issued for inadequate record keeping upon pool reopening.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed the chlorine at 0.4ppm. Immediate suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed main drain safety checks not being recorded daily. Correct or an intent to suspend the permit will be issued.
Sep 13, 2023 4 demerits · 1 violation
Inspector comments: Inspection completed with Lynette King present.
Intent to suspend permit issued for inadequate record keeping. Ensure chlorine, pH, and main drain safety checks are recorded daily. Ensure total alkalinity and cyanuric acid checks are recorded at least once weekly.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no record keeping for August or September 2023. Intent to suspend issued. Correct within 30 days.
Apr 3, 2023 10 demerits · 2 violations
Inspector comments: Inspection completed with Zack McKee present.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering. Observed sign not written exactly as required by the rules. CDI- additional signage posted that is in compliance.
#22 · Premises: emergency telephone provided −6
.2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Observed inadequate emergency phone location signage. CDI- additional sign added to pool enclosure.
Oct 25, 2022 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions.
PERMIT APPROVED
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COLONY, THE” or State ID 2060530674). Inspection type (routine vs. follow-up) is not published in the county's data.