20demerits
HIGHLAND RIDGE APARTMENTS
2822 BARROW RD, Charlotte, NC 28269
Year-Round Swimming Pool · NC permit/State ID 2060530678
Latest result20 demerits
Last inspectedOct 14, 2026
Inspections on record9
On record sinceOct 25, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 25, 2022Lower is betterOct 14, 2026
Inspections & violations
Oct 14, 2026 20 demerits · 5 violations
Inspector comments: POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT. CONTACT C. ELMORE AT 704-507-6814 WHEN CORRECTIONS ARE COMPLETE.
POOL IS NOT APPROVED FOR NIGHT SWIMMING AND CANNOT BE OPEN AFTER DUSK OR BEFORE DAWN.
MAIN DRAIN COVERS EXPIRED 8/15/2027. THEY MUST BE REPLACED AND THE PDSC PAPERWORK SUBMITTED AND APPROVED BY THE HEALTH DEPARTMENT PRIOR TO THE EXPIRATION DATE.
NOTES: 1) POOL IS NOT APPROVED AS SALT FOR PRIMARY CHLORINATION. 2) LANDSCAPE AROUND POOL SHOULD BE MAINTAINED SO NOT TO BLOCK ANY AREAS OF THE POOL.
POOL HAS REPLACE THE MOTOR FOR THE FILTRATION PUMP. 4/13/2026
Record COM-ELC-26-003335:
Commercial Electrical Permit
Record Status: Closed - COC Issued
Expiration Date: 04/15/2027
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed the records to be missing some days. Keep proper records for every day the pool is open.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris. Observed pool to be soiled with dirt from a planter. Observed pool to be greening at the walls on the sun shelf and in some other areas. Keep the pool clean.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed 1 gate near the rear left corner of the pool to not be self-closing and self-latching. Correct this gate.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed the pool phone number to be missing from the sign. This is required. Identify the call back number for the pool emergency call box, verify that it works to call the box back, and post the correct number. Pool cannot reopen for swimming until this call back number is verified by the Health Department. Contact C. Elmore at 704-507-6814 when the correction is made. The number was not able to be determined during the inspection.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Provide toilet paper, soap, etc. in the restrooms for the use of the patrons.
May 4, 2026 34 demerits · 9 violations
Inspector comments: Inspection conducted. CPO not present. Went over inspection with office staff.
New filtration pump motor installed. Prior to 2026 permit being issued, will need an electrical permit and passing inspection from Mecklenburg County Code Enforcement.
Immediate suspension issued
15)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records since April 28th. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Chunk of plaster missing from sunshelf. .2514(c) Pool surfaces shall be maintained in good condition.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring bouy damaged. Outer rope snapped. .2530(a) Provide USCG approved ring buoy. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Two gates not self-closing and self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Signage wit emergency phone number fell down. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak at the pump in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Items stored in the pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Restroom locked. .2526(a) Provide at least one sink and toilet for residents and guests if furthest unit is more than 300 feet from the pool at hotels, motels, condominiums and apartments.
Aug 7, 2025 22 demerits · 7 violations
Inspector comments: Inspection conducted with CPO Dwight Darity.
Observed vegetation around pool has been trimmed. Can now see pool from seating areas.
Outer rope on ring bouy fraying. Recommend replacing with new US Coast Guard approved ring bouy with attached 50 foot throw rope at least 1/4 inch in diameter.
Large chip of plaster missing on pool sun-shelf. Prior to 2026 pool permit being issued, will need to repair damaged area.
Intent to suspend issued
5)
7)
21)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No records while CPO was on vacation. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. .2521 Install ladders per manufacturer instructions.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Outer housing missing on underwater light. .2524(c) Lighting fixtures shall not present a hazard to the public. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Out of toilet paper in restroom. .2526(l) Provide toilet paper and dispensers in restrooms.
May 29, 2025 8 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Dwight Darity.
Dwight is the new CPO. Updated database with CPO information.
Pool > 1,600 sq ft. Needs to maintain at least 8 feet clear walking space around the pool.
Facility with new management. Will email facility copy of the pool application to update and email back to update our records.
Gate hinges extend out 2 1/4 - 2 1/2 inches. Will need to install smaller hinges that do not create footholds. Will follow up with facility on next inspection to get corrected.
Vegetation is getting high inside the pool area. Roughly 2 feet high beside pool and roughly 5 feet high between pool and seating areas. Trim vegetation so as not to obstruct view of bathers in the pool. Will follow up on next inspection.
Paper permit will be on our website, https://eh.mecknc.gov/pools, in 3-5 business days for your records.
Permit sticker issued with the following conditions:
No night swimming
Pool is not approved as salt for primary chlorination
Landscape around pool must be maintained so not to block any areas of the pool
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#22 · Premises: emergency telephone provided −6
Signage wit emergency phone number fell down. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
Jul 10, 2024 6 demerits · 2 violations
Inspector comments: Inspection conducted with CPO Sam Allen.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Opening > 2” under fence at landscape drain. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Corrected.
Feb 13, 2024 16 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Sam Allen.
Inspection led by inspector Emily Hartis.
Rules sign partially obstructed by vegetation. Recommend relocating to another location or cutting back some of the vegetation.
Spotty cyanuric acid and total alkalinity records some months. Be sure to check them both at least weekly.
Immediate suspension issued
3)
22)
Contact Will Harrison (704-507-6824) for re-inspection once issues have been corrected.
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. Operator unable to adjust. - Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some skimmer baskets with debris. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone not working. Not able to hear 911 operator. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
Jul 11, 2023 6 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Sam Allen.
Some bushes around the pool are getting big. Ensure landscape around pool is maintained so as not to obstruct the view of any areas of the pool.
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
Mar 9, 2023 16 demerits · 4 violations
Inspector comments: Inspection conducted with CPO Dave Stewart.
NOTE* Pump extremely loud. If unable to repair pump/motor and pump/motor is replaced, will need to obtain electrical permit and passing electrical inspection from Mecklenburg County Code Enforcement. Filtration pump with replacement US Motors Cat# ASB850.
Intent to suspend issued
5)
12)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No weekend checks. No recent total alkalinity or cyanuric acid checks. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder too close to pool wall. .2521(b) Distance between wall and ladder rung shall range 3" to 6" measured from wall.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Autofill missing eyeball or crosshair fitting. .2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Emergency phone number not posted by emergency phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Corrected.
Oct 25, 2022 4 demerits · 1 violation
Inspector comments: 8 - Pump basket provided for Pentair pump. Provide pump basket for Hayward Tristar SP3250EE pump. Given one week to correct. Provide by November 1st.
Dave Stewart present during the inspection.
Permit issued for no night swimming with following permit restrictions:
1) Pool is not approved for salt as primary chlorination.
2) Landscape around pool shall be maintained so not to block any areas of the swimming pool.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-latching. Repaired during the inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HIGHLAND RIDGE APARTMENTS” or State ID 2060530678). Inspection type (routine vs. follow-up) is not published in the county's data.