12demerits
RESIDENCE INN/COURTYARD INN NORTHLAKE
9110 HARRIS CORNERS PY, Charlotte, NC 28269
Year-Round Swimming Pool · NC permit/State ID 2060530683
Latest result12 demerits
Last inspectedJul 8, 2026
Inspections on record7
On record sinceSep 1, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 1, 2023Lower is betterJul 8, 2026
Inspections & violations
Jul 8, 2026 12 demerits · 3 violations
Inspector comments: POOL HAS PASSED INSPECTION AND BEEN ISSUED PERMIT DECAL. POST PERMIT DECAL AT THE POOL. THE PAPER PERMIT SHOULD BE AVAILABLE WITHIN 1-3 BUSINESS DAYS ON THE HEALTH DEPARTMENT POOL WEBSITE.
POOL IS NOT APPROVED FOR NIGHT SWIMMING.
Observed the violations from the previous visit corrected. Pool returned to “A” status.
Pool has a deadline for replacing the vacuum line cap before 7/22/2026. Permit was issued.
Ensure that the fence and gates have gaps no greater than 2” under them.
Permit Restrictions: 1) Filtration pump flow meter must remain operable. Flow shall not exceed 138 gpm due to the flow restriction of the drain cover. Suction Hazard. 2) Skimmer diffuser must remain in place. 3) Feature pump must remain disabled due to suction hazard with drains.
CPO is Yuself Anderson C-209064 from Pool & Hot Tub Alliance.
Main Drains expire 9/1/2028.
Inspection done with Michael Morsch
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 3 total skimmers.
Replace the missing weir. No permit action taken. More than 50% of weirs present.
Observed 1 cracked skimmer basket. Replace it. Only 1 basket out of 3 is cracked, no permit action taken.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed the vacuum cap to be damaged such that it will not snap shut. It must be replaced with a self-closing cap that requires a tool to open. A new cap is required.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
Apr 30, 2026 26 demerits · 6 violations
Inspector comments: Inspection conducted with manager Amy Panunzio and maintenance staff Tee Anderson. CPO not present.
Like for like filtration pump change. New WFK-12 pump. Prior to 2026 permit being issued, will need an electrical permit and passing inspection from Mecklenburg County Code Enforcement.
Permit condition that filtration system requires 5% flow meter prior to 2026 permit being issued. Blue-White F-300 flow meter only accurate to +/- 10%, Blue-White F-1000 flow meter not installed per manufacturers instructions.
Permit Restriction: Filtration pump flow meter must remain operable. Flow shall not exceed 138 gpm due to the flow restriction of the drain cover. Suction Hazard. Observed at 138 GPM today.
Rubber vacuum adapter installed in skimmer closest to pump room. Cannot vacuum through the skimmers, must use vacuum line.
Immediate suspension issued
15)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of three weirs. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. .2521 Install ladders per manufacturer instructions. - Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 36 feet long. Throw rope heavily frayed. .2530(a) Provide USCG approved ring buoy with attached 37 foot, 6 inch throw rope at least 1/4 inch in diameter. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.
Sections of fence < 48” high. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Sections of coping cracked or with heavy chipping. .2537(2) Decks shall be kept in good repair. - Intent to suspend item.
May 14, 2025 16 demerits · 4 violations
Inspector comments: Inspection conducted with chief engineer Tony Lockhart and CPO Ryan Jones.
Observed some cracked coping. Maintain in good condition.
Warning No Lifeguard on Duty sign faded. Recommend replacing with new sign. Ensure lettering is at least 4” high.
Pool hours 7AM - 10:00 PM. Facility does not currently have a night swimming permit. Will either need to change the hours to reflect pool is not open past dark or will need to call Will Harrison (704) 507-6824 to schedule a night lighting inspection.
Outer rope on ring buoy fraying. Recommend replacing with a new US Coast Guard approved ring buoy.
Paper permit will be on our website, https://eh.mecknc.gov/pools, in 3-5 business days for your records.
Permit sticker issued with the following conditions:
1) Filtration pump flow meter must remain operable. Flow shall not exceed 138 gpm due to the flow restriction of the drain cover.
2) Skimmer diffuser must remain in place.
3) Feature pump must remain disabled due to suction hazard with drains
4) No night swimming
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one of three weirs. .2518(k) Provide functional weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. Bottom step on one ladder loose. .2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back gate not self-latching. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing. - Corrected.
#22 · Premises: emergency telephone provided −6
Emergency phone not working. .2530(f) Emergency phone shall remain operable. - Corrected.
Jul 8, 2024 24 demerits · 6 violations
Inspector comments: Inspection conducted with maintenance staff Tony Lockhart.
911 phone calls back to front desk. Ensure front desk is staffed 24 hours per day.
Verified feature pump is permanently disabled.
Ensure erosion feeder is working properly. Have had consistent issues with chlorine levels. Operator shocked this morning, chlorine still below 1ppm. Will need to install NSF/ANSI approved flow meter for Pentair Rainbow chlorinator per manufacturer’s instructions.
Some algae growing on tile grout. Pool greenish colored. Maintain pool free of algae.
Immediate suspension issued
2)
Contact Will Harrison (704) 507-6824 to schedule re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0.3 ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
New test kit does not have a way to test for cyanuric acid. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.
No recent cyanuric acid checks. Was checking calcium hardness instead. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. Bottom step on one ladder loose. .2521 Install ladders per manufacturer instructions.
Handrail loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Sections of fence < 48” high due to pine needles. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Some fence panels temporarily in place or not fully installed. Reinstall brackets that permanently hold them in place. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Post-2010 pool with gaps > 2” under fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not able to keep pool chlorinated. This has been a recurring issue. Will need to install NSF approved flow meter for Pentair Rainbow Chlorinator. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
Jun 3, 2024 42 demerits · 11 violations
Inspector comments: Inspection conducted with Tony Lockhart.
Emergency phone number calls back to front desk. Ensure front desk is staffed whenever the pool is open.
Ring buoy is not US Coast Guard approved. Orange hard plastic ring buoy stamped solas 96 msc.81(70). Will follow up to see if approved. If not approved, will need to replace with US. Coast Guard approved ring buoy.
Immediate suspension issued
2)
3)
24)
Contact Will Harrison (704-507-6824) to schedule re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
0.5ppm free chlorine. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
PH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit expired. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool walls and pool floor dirty, algae growing. Ensure pool is regularly brushed and vacuumed. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. Skimmer baskets matted with organic matter. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected, operator rinsed off skimmer baskets.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. .2521 Install ladders per manufacturer instructions.
Handrail loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Sections of fence < 48” high due to pine needles. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Two fence panels temporarily in place. Missing brackets that permanently hold them in place. Noted on last inspection .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Intent to suspend item.
Post-2010 pool with gaps > 2” under fence in places. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not able to keep pool chlorinated. This has been a recurring issue. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Digital flow meter not operating. Permit condition is that flow meter must remain operable due to flow restriction for main drains. .2518(g) Keep flow meter operational. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some labeling on piping faded. .2518(d) Piping and valves shall be labeled with color codes or labels.
Apr 18, 2024 50 demerits · 12 violations
Inspector comments: Inspection conducted with CPO Richard Sheppard.
Richard is the new CPO for this pool. Updated our files.
*Note* Blue-White flow meter reads 138 GPM, is not capable of reading 1.5x the pump design flow of 135 GPM. Required electronic flow meter was not working on today’s inspection.
Immediate suspension issued
2)
6)
15)
24)
Contact Will Harrison (704-507-6824) to schedule re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Observed remains of chlorine puck in skimmer. G.S. 130A-2(3) Chlorine added directly to swimming pool. Chlorination must occur through chlorinator. Eliminate direct hazard to public. - Corrected. Removed by operator.
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Observed VGBA-2017 Aquastar A10RCFR101 covers installed for pool feature drains. Does not match what we have on file. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. - Immediate suspension item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Heavy buildup of organic matter on pool walls, some debris on pool floor. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. Heavy buildup of organic matter inside the skimmers. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Both ladders loose. .2521 Install ladders per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Outer rope on ring buoy and throw rope heavily frayed. .2530(a) Provide USCG approved ring buoy with attached 37 foot, 6 inch throw rope at least 1/4 inch in diameter. - Immediate suspension item.
Screws loose on body hook. .2530(a) Provide at least 12 ft. long pole with body hook securely attached. - Immediate suspension item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Sections of fence < 48” high due to pine needles. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Two fence panels knocked out. .2528(a) Provide no openings in fence and/or gate greater than 4"x4". - Partially corrected, operator able to reinstall, but missing brackets to hold them securely in place. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not able to keep pool chlorinated. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Digital flow meter not operating. Permit condition is that flow meter must remain operable due to flow restriction for main drains. .2518(g) Keep flow meter operational. - Immediate suspension item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Sep 1, 2023 10 demerits · 3 violations
Inspector comments: 15.) RING BUOY AND ROPE BEGINNING TO FRAY - REPLACE
**FEATURE PUMP IS DISCONNECTED AT THIS TIME**
PERMIT ISSUED
#5 · Water quality: daily written records of water quality and test kit kept on site −4
BEGIN MAINTAINING DAILY RECORDS
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
LADDERS LOOSE
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
CHAIRS TOO CLOSE TO POOL EDGE - CORRECTED - MAINTAIN 6 FT. OF CLEARANCE
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCE INN/COURTYARD INN NORTHLAKE” or State ID 2060530683). Inspection type (routine vs. follow-up) is not published in the county's data.