14demerits
RESERVE AT PROVIDENCE
5931 PROVIDENCE RD, Charlotte, NC 28226
Year-Round Swimming Pool · NC permit/State ID 2060530687
Latest result14 demerits
Last inspectedJul 23, 2026
Inspections on record5
On record sinceDec 8, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Dec 8, 2023Lower is betterJul 23, 2026
Inspections & violations
Jul 23, 2026 14 demerits · 5 violations
Inspector comments: Issued permit.
Gate horizontal must be corrected for 2027 permit per Tim Dutcher.
No night swimming.
Permit Restriction: Flow meter must remain operable. Flow must not exceed 98 gpm due to filter flow restriction.
Flow greater than 119 gpm exceeds the drain covers. Suction Hazard.
“A” Open for Business
Inspection with Yoely Rosario and Mercedes Ortega
Provided expired CPO, but has taken recent class. Provide updated CPO for future.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 1 of 3 weirs missing.
.2518(k) Replace missing weirs.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One ladder missing step and rubber end caps.
.2521 Install ladders per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Front gate has horizontal at 40”. Horizontals on other parts of fence less than 45”. Gap in back of fence greater than 4”. Pool built 1979.
.2528(a) Provide no openings in fence and/or gate that allows passage of a four inch diameter sphere.
.2528(a) Horizontals shall not be located less than 45" in height.
*Gate must be corrected for 2027 permit, remove or increase height on structural bar creating horizontal.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. No ventilation in pump/equipment room. No 3’ clearance around equipment. Original construction.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in restrooms.
.2526(m) Keep restrooms and fixtures clean and in good repair. Provide hand drying.
Jul 10, 2025 24 demerits · 5 violations
Inspector comments: Inspection completed with Robin Ventura and Mercedes Ortega present.
All items listed on previous immediate suspension have been corrected and are in compliance (ring buoy in poor repair, emergency phone non operational, high pH).
Observed one area on pool floor where paint/plaster is peeling. The health department recommends repairing/replacing this area in a timely manner. Failure to do so could result in your pool permit being suspended at a later date.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2537(7) Drain covers shall be in good condition and securely attached. Observed main drain cover completely detached from suction port at bottom of pool. CDI- maintenance reaffixed the drain cover. E. Freese verified the drain cover was secure.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed 1 ladder with missing rubber end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed throw rope connected to ring buoy at 50 feet. CDI- adjusted to 45 feet.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed door near restrooms not self-latching. CDI- repaired.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed phone number posted not accurate. CDI- correct phone number posted.
Oct 30, 2024 34 demerits · 8 violations
Inspector comments: Inspection completed with Robin Ventura and Alex Estrada present.
Permit suspended for the items listed below. Once corrected, contact Eli Freese at 704.621.2298 to verify and reopen pool.
1. Emergency phone not operational.
2. Ring buoy in poor repair.
3. The pH at 8.4.
The following items are 30 day intent to suspend items that will go into effect once the permit suspension is lifted:
1. Door from fitness area to pool not self-latching.
2. Missing depth markers.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pool pH at 8.4. Permit suspended.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 2 of 3 weirs missing.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool. Observed 2 depth markers missing on pool deck (both depth markers located near steps to enter water).
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose handrail at steps and ladder with missing rubber end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed buoy in poor repair. Permit suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed glass door from fitness area to pool deck not self-latching or audibly alarmed.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed phone not operational. Permit suspended.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. No soap in men’s or women’s restrooms.
Apr 26, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Mercedes Ortega and Robin Ventura present.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed greater than 4 inches underneath fencing near emergency phone. No permit action taken due to age of pool.
Dec 8, 2023 8 demerits · 2 violations
Inspector comments: Inspection completed with Alex Estrada and Mercedes Ortega present.
Pool has corrected/brought into compliance everything listed from previous visit sheet from 10/25/2023. Permit issued.
Note: observed emergency phone operational and able to receive incoming and outgoing calls. However, the phone does not audibly ring or automatically answer when receiving an incoming call. Correct prior to next inspection or an intent to suspend the permit may be issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 1 missing floor return fitting. Repair prior to next inspection.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed approximately 12 inch gap underneath fencing near emergency phone. No permit action due to age of pool.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESERVE AT PROVIDENCE” or State ID 2060530687). Inspection type (routine vs. follow-up) is not published in the county's data.