18demerits
RESERVE AT PROVIDENCE
909 SUMMIT WALK DR, Charlotte, NC 28270
Year-Round Swimming Pool · NC permit/State ID 2060530688
Latest result18 demerits
Last inspectedAug 5, 2026
Inspections on record6
On record sinceJun 28, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 28, 2023Lower is betterAug 5, 2026
Inspections & violations
Aug 5, 2026 18 demerits · 6 violations
Inspector comments: Note: Skimmer equalizers are plastered over at wall and plugged in skimmer. No dummy covers. Update PDSC with this info by 8/12/2027 and submit to pdsc@mecknc.gov or permit action will be taken. No suction hazard.
https://eh.mecknc.gov/pools
Issued permit. No night swimming. Pool not heated.
Changed to “A” Open for Business
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
1 out of 3 weirs stuck/not installed correctly at time of inspection.
.2518(k) Replace missing weirs, install correctly.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
One rubber cap missing on ladder.
.2521 Install ladders per manufacturer instructions. Keep in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Front gate swings inward due to sidewalk with railing.
.2528(b) Gates may only swing toward pool if built prior to May 1, 2010 and natural topography, landscape, or egress prevents the gate from swinging away from the pool. Pool built 1986.
#18 · Premises: lifeguards present or warning signs posted −4
“Warning no lifeguard on duty” signage not meeting letter height requirement.
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Operator posted correct signage.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals on floor in pump room. Chemicals in use in pump room. No ventilation in chemical storage. Original construction.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
.2534(4) Provide provisions for dry storage in waterproof containers or above the floor on shelves, pallets or dollies.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No hand drying in women’s restroom. .2526 Provide hand drying in restrooms.
Jul 10, 2025 14 demerits · 4 violations
Inspector comments: Inspection completed with Robin Ventura and Mercedes Ortega present.
Immediate suspension items as listed from previous visit have been corrected and are in compliance (pool phone not functioning properly).
Note: observed entry gate at wheelchair ramp opening in towards the pool; gates are required to open away from the pool. E. Freese believes this is likely due to ADA compliance and notified property manager Mercedes Ortega and Maintenance supervisor Robin Ventura that it is not required to be corrected at this time.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. Observed 3 of 3 skimmer suction lines blocked. CDI- blockages removed; skimmer suction lines functioning properly.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed one ladder loose affixed to pool deck. Repaired.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed telephone number posted not accurate. CDI- proper telephone number posted.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(j) Provide soap and soap dispenser, no glass, at each sink. Observed no soap or dispensers in restrooms.
Oct 30, 2024 10 demerits · 3 violations
Inspector comments: Inspection completed with Robin Ventura present.
Permit suspended for emergency phone not operational. Once repaired, contact Eli Freese at 704.621.2298 to verify and reopen pool. Ensure pool closed signs are posted until permit suspension is lifted.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed loose handrail at stairway to pool.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Phone could not connect to KINGS 3 or 911 operator. Permit suspended.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor coming from leak at pump plumbing.
Apr 26, 2024 10 demerits · 2 violations
Inspector comments: Inspection completed with Mercedes Ortega and Robin Ventura present.
Observed no toilet paper in restrooms. Pool currently closed. Ensure toilet paper in bathrooms when pool is open.
Pool permit suspended due to non operational emergency phone. Contact Eli Freese at 704.621.2298 once corrected to verify and lift permit suspension.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 3 out of 3 weirs missing.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Phone non operational. Cannot make outgoing calls or receive incoming calls. Permit suspended.
Jul 14, 2023 6 demerits · 2 violations
Inspector comments: Inspection completed with Alexander Estrada.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed some areas underneath fencing with approximately 8 inches of clearance. Pool built prior to 2010 so no permit action.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed no toilet paper in restrooms.
Jun 28, 2023 28 demerits · 6 violations
Inspector comments: Inspection completed with Mercedes Ortega present.
Permit not issued due to items listed below. Correct these items before next inspection. A 100$ reinspection fee is also required to be paid prior to next inspection. Please call 980.314.1620 to make payment over-the-phone. Once items are corrected and fee is paid, contact Eli Freese at 704.621.2298 to schedule next inspection.
1. Maintain pH at 7.2 to 7.8.
2. Maintain emergency phone operational.
3. Maintain rope connected to ring buoy at 36 feet.
4. One equalizer line not plugged inside skimmer basket.
5. 3 out of 3 total missing weirs.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Obseved pH at 7.0. Permit suspended.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 3 out of 3 weirs not installed.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Observed rope at approximately 45 feet in length. Correct to 36 feet. Permit suspended.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. Observed gate opening inwards towards the pool. No permit action taken as pool was constructed prior to 2010.
.2528(b) Maintain no greater than 4" under fence and/or gate (pre-May 2010). Observed one area underneath fencing near retention wall at 11 inches of clearance underneath fencing. No permit action as pool was constructed prior to 2010.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non-operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on floor due to leak at pump.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESERVE AT PROVIDENCE” or State ID 2060530688). Inspection type (routine vs. follow-up) is not published in the county's data.