22demerits
CORTLAND MALLARD CREEK
500 SOLANO DR, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530689
Latest result22 demerits
Last inspectedMar 17, 2026
Inspections on record6
On record sinceJul 12, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 12, 2023Lower is betterMar 17, 2026
Inspections & violations
Mar 17, 2026 22 demerits · 5 violations
Inspector comments: Issued intent to suspend for gates not self latching and inoperable flow meter. Please repair with 30 days to avoid permit suspension. Also, payment has not been received for pool permit for up coming season. Please call 980-314-1620 to pay for permit. Please call James Bjorneboe at 704-507-6820 with any other questions.
#2 · Water quality: disinfectant residual provided by −6
Observed chlorine at 0.2 ppm. Adjusted to 1.0ppm onsite.
.2535(4) Maintain chlorine at least 1.0 ppm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed excessive debris on pool floor (recent storms). Keep pool floor free of debris.
.2537(14) Keep pool surface and pool floor free of debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed excessive debris in skimmers. Keep skimmers free of debris.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed gates not self- latching. Repair.
.2537(b) All gates and doors shall be self-closing, self-latching.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter inoperable. Repair/ change batteries.
.2518(g) Keep flow meter operational.
Nov 13, 2025 14 demerits · 3 violations
Inspector comments: Issued immediate suspension for ring buoy grab rope. Pool is to remain closed until new USCG approved ring bouy is obtained. Please call James Bjorneboe at 704-507-6820 for re-visit.
Inspection conducted by Ariel Humphrey.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 4 of 8 weirs missing. Replace.
.2518(k) Replace missing weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed grab rope broken. Repair/ replace ring buoy.
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one gate no consistently self closing. Repair.
.2537(b) All gates and doors shall be self-closing, self-latching.
Apr 1, 2025 8 demerits · 2 violations
Inspector comments: Issued Intent to suspend for gates. Please correct within 30 days or call James Bjorneboe at 704-507-6820 when corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 3 of 8 weirs missing. Replace.
.2518(k) Replace missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed one gate not self-closing/ self latching. Repair.
.2537(b) All gates and doors shall be self-closing, self-latching.
Oct 22, 2024 12 demerits · 3 violations
Inspector comments: Issued Intent to suspend for gates not-self latching. Please repair gates writhing 30 days to ensure no further permit action is required. Please call James Bjorneboe at 704-507-6820 once items are corrected and to schedule re-visit.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 2 of 8 weirs missing. Replace missing weirs.
.2518(k) Replace missing weirs.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Observed three gates not self latching. Ensure that all gates remain self-closing/ self-latching.
.2537(b) All gates and doors shall be self-closing, self-latching.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed some deck chairs without 6 feet of pools edge. Maintain 6 feet of deck clearance at all points.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
Mar 20, 2024 4 demerits · 1 violation
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed 3 of 8 weirs missing in skimmers. Replace missing weirs.
Jul 12, 2023 30 demerits · 9 violations
Inspector comments: Onsite visit to pool for return inspection. Contacted by contractor that repairs had been made to the pool. Electrical permit has passed inspection.
Restroom located in clubhouse approved as temporary restroom. Restroom shall remain accessible to public at all times the pool is open. Mirrors shall remain off wall until fitness restrooms are approved. Restrooms located off fitness rooms not complete. Requires return visit for final approval. Doors to fitness room and restrooms shall remain inaccessible until approved by this Department.
Permit Restriction:
1) Pump must remain set at 3450 RPM. Flow reading not required at 3450 RPM. Turnover at 189 gpm. Pump does not meet turnover and may require change if clarity issues occur.
Permit issued for no night swimming.
A return visit will be made in 30 days to verify completion ITS items or permit will be suspended. Intent to Suspend issued for:
1) Depth markers/no diving markers
2) Contrasting Color Band
3) Flow meter installed
Note: 320 top feed is capable of chlorination up to 70,000 gallons. Pool volume is 68,000 gallons.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Greater than 25 ft. between wall and deck depth markers around step entry due to "jut-out" at both step entries. Greater than 25 ft. between no diving marker. Maintain at 25 ft. apart or less around pool perimeter. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
>75 ft. between handrails from step entry around bench are to ladder handrails. Original construction. Provide handrails at 75 ft apart around pool perimeter.
#13 · Pool maintenance: contrasting band on steps and benches −4
>1" from edge of step to contrasting band around handrail mounts on steps. Maintain 1" or less from edge of step to tile or provide 2" contrasting band painted to edge of step. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One gate not self-closing, self-latching. Repaired during the inspection.
3/4" between post and gate on front glass entry. Original construction. Maintain 1/2" or less between post and gate. Pool built pre-2010.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
<6 ft. from ladder handrails to pool furniture. Maintain 6 ft. clearance around the pool in all locations.
#18 · Premises: lifeguards present or warning signs posted −4
Signage missing "swimming pool". Corrected with computer generated lettering to read "Children should not use the swimming pool without adult supervision" in 1" lettering. If a new sign is provided, provide correct wording in 1" lettering.
Warning signage blocked by umbrella upon arrival. Umbrella moved. Signage must be clearly visible.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump not running at max speed. Turnover for pool is 189 gpm. Design flow of pump is only 155 gpm. If clarity issues occur, pump may be required to be changed to meet turnover.
Flow meter installed does not meet 1.5xdesign flow of the pump. Previous flow meter installed on a 3" pipe. Install flow meter capable of 1.5 x design flow of the pump. Flow meter shall be capable of reading at least 233 gpm. Intent to Suspend issued.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib in pump room without backflow prevention device. Provide backflow prevention device.
Water line to fill line and shower without check valve. Original construction. Water introduced to the pool shall be protected by an approved check valve.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in temporary restroom.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CORTLAND MALLARD CREEK” or State ID 2060530689). Inspection type (routine vs. follow-up) is not published in the county's data.