16demerits
CREEKSIDE AT MATTHEWS
12825 VININGS CREEK DR, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530702
Latest result16 demerits
Last inspectedAug 26, 2026
Inspections on record8
On record sinceMay 24, 2023
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 24, 2023Lower is betterAug 26, 2026
Inspections & violations
Aug 26, 2026 16 demerits · 5 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for records, inlet fittings and gates. Contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Note: Bush starting to grow in front of emergency phone. Monitor and cut as needed to keep phone clearly visible from all areas of pool deck.
“W” ITS status
Inspection with Janel Shah
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Récords missing weekly readings (total alkalinty and cyanuric acid) and no maintenance/chemicals.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
*permit item
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Two ladders missing tread. Bottom step loose on one ladder.
.2521(b) Ladders shall have slip-resistant tread.
.2521 Install ladders per manufacturer instructions.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One inlet fitting missing, one inlet broken.
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
*permit item
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not closing/latching at time of inspection.
.2537(b) All gates and doors shall be self-closing, self-latching.
*permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items around equipment in pump room. No 3 ft clearance in pump room. Vent does not appear to work in chemical storage. Original construction.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
May 21, 2026 8 demerits · 2 violations
Inspector comments: Inspection completed with Ivy Obeng present.
New CPO on property is Dylan Coleman. CPO # NC6182509940
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2517(a)1 Diving equipment shall be installed per manufacturer's instructions. Observed one ladder in pool in poor repair, one step missing tread and not securely attached to ladder railings. Repair.
#22 · Premises: emergency telephone provided −6
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Observed phone number posted at emergency phone not easily legible. CDI- new sign posted.
Oct 22, 2025 18 demerits · 4 violations
Inspector comments: Inspection completed with Kayerin Lee present.
Permit suspended for the following:
1. Emergency phone non operational.
2. Pool pH at 7.0.
Once these items are corrected please contact Eli Freese at 704.621.2298 to verify and reopen pool.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 7.0. Permit suspended.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed one ladder with a missing step and another step damaged and in poor repair. Repair.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone non operational. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non operational.
Mar 25, 2025 12 demerits · 2 violations
Inspector comments: Pool main drain covers and equalizer line covers will expire. 2/27/2028.
Ensure that a properly trained CPO attends the pool every day that the pool is open for swimming. The pool log book records must be kept every day the pool is open, including holidays, weekends, and vacation days.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH to be at 6.8 upon arrival. It was corrected to 7.3 -CDI.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Observed call back number that was posted (980-339-7516) to be non-functional. Correct number was determined (980-446-3788) and posted during the inspection. -CDI.
Jul 31, 2024 14 demerits · 4 violations
Inspector comments: I.T.S. Issued for failure to keep proper daily records as required and for broken fence mesh section that now allows access to the gate push bar. Deadline is 8/30/2024.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed gaps in the log book where some days and weekends are not being recorded even though the pool is open. The pool record must be properly kept for every day the pool is open. I.T.S. Issued, deadline is 8/30/2024.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber feet on one ladder
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. Observed metal mesh that covered the fence slats near the gate to have been broken and to allow access to the gate push bar on the inside of the gate. Re-attach the mesh to secure the gate. I.T.S. Issued. 8/30/2024
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept in good repair. Observed some areas of the deck to be peeling up. They are not yet to the level of requiring closure of the pool by the Health Department, but these areas will only worsen over time. Correct this in a fashion that results in a proper slip resistent deck surface. No Permit Action taken at this time.
Feb 22, 2024 16 demerits · 4 violations
Inspector comments: POOL IS CLOSED BY ORDER OF THE HEALTH DEPARTMENT.
POOL CLOSED SIGNS WERE POSTED.
POOL CANNOT RE-OPEN UNITL THE CALL BOX ISSUES ARE RESOLVED AND THE HEALTH DEPARTMENT VERIFIES THE CORRECTION. CONTACT C. ELMORE AT 704-507-6814 WHEN CORRECTIONS ARE MADE.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
Observed log book records not properly kept. Keep proper log book records.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber feet on one ladder. Replace the feet.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
Observed 1 missing eyeball fitting. Replace the fitting.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed KINGS III call box non-functional. Call box must function to allow call out to local 911 services and allow call-back to the box. Ensure proper number and address are posted at the box and are on-record with local 911 services.
Oct 30, 2023 16 demerits · 4 violations
Inspector comments: Observed pool to have a signage that states the pool is open 9am to 9pm. This pool does not have a Night Swimming Approval from the Health Department and may not be open for swimming before sunrise or after sunset. If you wish to be evaluated for Night Swimming Approval, contact C. Elmore at 704-507-6814.
POOL IS CLOSED TO SWIMMING BY ORDER OF THE HEALTH DEPARTMENT.
When the corrects are completed, contact C. Elmore at 704-507-6814.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
Observed gaps in the log book where weekends are not being recorded even though the pool is open. The pool record must be properly kept for every day the pool is open.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber feet on one ladder. Replace the feet.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Observed ring buoy throw rope to be 47 feet long. A rope 50 feet long exactly is required for this pool. Provide a rope that is the correct length that is at least 1/4 inch thick. I.S. Issued.
#18 · Premises: lifeguards present or warning signs posted −4
.2530(c) Provide "Warning - No Lifeguard on Duty" in 4" lettering. Observed signs to have the word “Warning” in letters that are at least 4 inches high, but to have the rest of the required words of the sign be less than 4 inches high.
.2530(c) Provide "Adults should not swim alone." in 1" lettering.
.2530(c) Provide "Children should not use the swimming pool without adult supervision." in 1" lettering.
Observed these 2 signs missing entirely. They must be provided and they must be correctly worded and sized.
May 24, 2023 14 demerits · 3 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
.2521 Install ladders per manufacturer instructions. Observed missing rubber feet on one ladder
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy. Observed a non-coast guard approved buoy. CDI-buoy replaced
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall be visible from all areas inside pool enclosure. Observed phone cannot be seen from one whole side of the pool. Overgrown bush in front of emergency phone and sign for emergency phone needs trimming back. CDI-bush trimmed
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CREEKSIDE AT MATTHEWS” or State ID 2060530702). Inspection type (routine vs. follow-up) is not published in the county's data.