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18demerits

MISSION MATTHEWS PLACE

2100 WOODWAY HILLS DR, Matthews, NC 28105
Year-Round Swimming Pool · NC permit/State ID 2060530715
Latest result18 demerits
Last inspectedJul 16, 2026
Inspections on record3
On record sinceJun 13, 2023

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

02856 Jun 13, 2023: 12Dec 13, 2023: 56Jul 16, 2026: 18
Jun 13, 2023Lower is betterJul 16, 2026

Inspections & violations

Jul 16, 2026 18 demerits · 5 violations
Inspector comments: Lifted suspension from inspection in 2023, water quality verified in compliance ring buoys observed with correct rope length and emergency phone operable. *Noted that local 911 noted Charlotte as the city with Matthews listed on permitting address, Kings III has Matthews. Verified it is the correct/same location with 911, so no permit action taken. Operator and management were advised to look into this. Verified other permit items from past inspection in compliance. Changed to “A” Open for Business. Issued pool permit sticker Mulch is starting to wash out under fencing at back of pool area. Monitor and fill if gap is greater than 4 inches. Verified PDSC information. FloVis on back return pipe is to be used for permit restriction: flow meter must remain operable with flow as close to 104 GPM as possible due to pipe size restriction. Does not meet turnover at 126 GPM due to pipe size limitation. If chemistry or clarity issues in the future may require change to system. Pool not heated. No Night Swimming. If night swimming is desired lighting must be sufficient to meet the G.S. of all pool water and drains being illuminated, bather entrances, emergency equipment and amenities. Contact Marie Daley at 704-507-6806 to conduct inspection before dawn or after dusk to verify lighting. Pool hours should reflect no night swimming and closing at dusk
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly cyanuric acid. Pool has been closed since 2023. .2535(11) Provide weekly recordings for cyanuric acid and total alkalinity. Operator added to records and verified records have all required field. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
New buoys with ropes not cut, too long at time of inspection. .2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Operator corrected both to 36’ rope and removed old buoy. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Grill area outside of pool barrier provide footholds. Eliminate footholds. Pool built pre-2010. .2528(a) Horizontals shall not be located less than 45" in height. Gap in fencing by emergency phone greater than 4”. .2528(a) Provide no openings in fence and/or gate that allows passage of a four inch diameter sphere. Operator closed gap and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Limited space for walking around equipment due to storage of chemicals in pump room. No clear walking space around equipment. Ventilation not working in pump room. No light in chemical storage room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room. .2534(6) Provide sufficient lighting in chemical storage room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Provide within 50 ft. of restrooms. Original construction.

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Dec 13, 2023 56 demerits · 15 violations
Inspector comments: 6 - Could not verify no plug in equalizers due to amount of debris in the skimmers. Will verify that equalizer lines are NOT plugged during return visit to verify PDSC form. Immediate Suspension issued for the following: . .2535 - maintain pH at 7.2 to 7.8 .2530 - replace ring buoy with USCG approved buoy .2530 - emergency phone not operable. Must connect to 911. Correct address, phone number and dialing instructions shall be posted. Ovilson Neal present during the inspection. Pool Closed signs posted during inspection.
#3 · Water quality: pool water pH −6
Pool pH less than 6.8. Maintain pH at 7.2 to 7.8. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No log book. Maintain log book with daily record keeping for chlorine, pH and main drain checks. Weekly record keeping for cyanuric acid and total alkalinity. ITS item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Leaves/debris on pool floor. Keep clean.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmers with debris under baskets and inside baskets. Keep skimmers free of debris so filtration system works properly. ITS item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Missing end caps on ladders. Provide end caps.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy grab rope degraded. Replace with USCG approved ring buoy. Immediate Suspension issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Windows from club room open more than 4". Windows shall be limited at 4" or less. ITS item. Grill area and HVAC outside of pool barrier provide footholds. Eliminate footholds. Pool built pre-2010.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Offset of decking >1/2" at ladder at deep end. Repair offset to eliminate trip hazard. ITS items. Damage to coping at corner near 3 ft. Continue to monitor. May require repair if worsens.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Pool hours posted show until 8:00 pm. Pool not permitted for night swimming. Change hours on signage to reflect dawn to dusk or obtain night swimming approval. ITS items.
#22 · Premises: emergency telephone provided −6
Emergency phone not operable. No dial tone. Phone shall be capable of dialing out to 911. Address and phone number assigned to the pool shall match signage. Phone shall be capable of call back with audible ring or answering automatically. Immediate Suspension issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder used for pH adjustment. Alarming at 6.3 pH. Ensure chlorinator working properly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Limited space for walking around equipment due to storage of chemicals in pump room. Maintain 3 ft. clearance around your equipment to ensure all valves/equipment accessible.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower sign not posted. Post visible upon entry to the pool.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No paper towels in men's restroom. Provide paper towels.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Provide within 50 ft. of restrooms. Original construction.

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Jun 13, 2023 12 demerits · 3 violations
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
clean out baskets
#22 · Premises: emergency telephone provided −6
phone had incorrect number 704-910-5321
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
clean equipment room

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MISSION MATTHEWS PLACE” or State ID 2060530715). Inspection type (routine vs. follow-up) is not published in the county's data.