26demerits
MILLER AND YORK
241 VERBENA ST, Charlotte, NC 28217
Year-Round Swimming Pool · NC permit/State ID 2060530731
Latest result26 demerits
Last inspectedAug 26, 2026
Inspections on record6
On record sinceJan 19, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jan 19, 2024Lower is betterAug 26, 2026
Inspections & violations
Aug 26, 2026 26 demerits · 6 violations
Inspector comments: Inspection conducted with maintenance member Raheem. IMMEDIATE SUSPENSION ISSUED. POOL CLOSED SIGN POSTED AND POOL TO REMAIN CLOSED UNTIL EHS MAKES RETURN VISIT FOR ALL ITEMS IN COMPLIANCE.
Please contact EHS Rusi Woo at 704-430-7960 once all of the following items have been repaired/corrected:
1. Observed pH measuring less than 6.8.
2. Observed main drain checks on daily record keeping were inconsistent, and past 2 days left completely blank.
3. Observed underwater light niche fallen off of the pool wall.
4. Observed heavy debris buildup on pool floor.
5. Observed row of chaise lounge chairs stored less than 6 ft from pool perimeter.
6. Observed emergency phone able to connect with local 911, but connectivity issues when speaking with operator. EHS pushed button again for emergency phone to connect to local 911, and found connection was lost again. EHS observed callback number listed on the emergency phone was ringing, but unable to connect with emergency phone.
No night swimming.
NOTE: NOT APPROVED FOR SALT AS PRIMARY CHLORINATION.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH measuring less than 6.8.
IMMEDIATE SUSPENSION ITEM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
Observed main drain checks on daily record keeping were inconsistent, and past 2 days left completely blank.
Ensure all required fields are physically being recorded for compliance.
INTENT TO SUSPEND ITEM.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537b(9) Underwater light niches shall be maintained or covered so as not to present a potential hazard to bathers.
Observed underwater light niche fallen off of the pool wall.
INTENT TO SUSPEND ITEM.
.2537(14) Keep pool surface and pool floor free of debris.
Observed heavy debris buildup on pool floor.
INTENT TO SUSPEND ITEM.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(a) Provide 6 ft of clear walking space around the outdoor pool at all times.
Observed row of chaise lounge chairs stored less than 6 ft from pool perimeter.
INTENT TO SUSPEND ITEM.
#22 · Premises: emergency telephone provided −6
.2530 Emergency phone shall either audibly ring or answer automatically when phone number for phone is dialed.
.2530(f) Emergency phone shall remain operable.
Observed emergency phone able to connect with local 911, but connectivity issues when speaking with operator. EHS pushed button again for emergency phone to connect to local 911, and found connection was lost again. EHS observed callback number listed on the emergency phone was ringing, but unable to connect with emergency phone. PICs unable to correct during inspection.
IMMEDIATE SUSPENSION ITEM.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
Observed bags of sodium bicarb stored directly on the floor inside chemical storage room.
Keep all chemicals in non-weatherproof bags stored off of the floor to prevent contamination.
Mar 25, 2026 12 demerits · 3 violations
Inspector comments: Conducted inspection with CPO. Immediate suspension issued for pH. Pool must close. Call EHS Devon when chemicals are balanced and ready to open 7049981122
NOTE: 1) NOT APPROVED FOR SALT AS PRIMARY CHLORINATION.
Const. Date: 4/4/2023 Rope Length: 33' Night Swim?: N
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
pH observed at less than 6.8. Immediate suspension item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Skimmers full of debris. Operator emptied. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Bags of chemicals on chemical room floor. Raise up off ground or place in a waterproof container.
Oct 15, 2025 32 demerits · 7 violations
Inspector comments: Conducted inspection with CPO Chris.
Immediate suspension issued for chlorine, pH, and body hook. Pool must remain closed until EHS returns for re inspection. Call EHS Devon when items are corrected 7049981122.
Flow meter and leaves in skimmer must be corrected upon return or 30 day intent to suspend may be issued.
Const. Date: 4/4/2023
Rope Length: 33'
No night swimming.
PERMIT RESTRICTIONS: 1)
POOL IS NOT APPROVED
FOR SALT AS PRIMARY
CHLORINATION. 2) NO
RESTRICTIONS ON
FEATURE PUMP FLOW
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine observed at 0. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
pH observed at 8.0. Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
A couple of daily records missing. Ensure records are maintained daily. No permit action.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Skimmer farthest from gate full of leaves. Empty. Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Ring buoy rope 36’. Operator corrected to the approved 33’.
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Body hook observed to be on a telescoping pole under 12’. Replace with a 12ft non-telescoping pole. Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
May 14, 2025 18 demerits · 3 violations
Inspector comments: Conducted inspection with CPO Cris. Pool remains on E status due to chemicals. Pool has been closed so records have not been maintained. Ensure daily records are maintained when pool is open. $100 return visit fee will need to be paid prior to EHS returning to open pool due to 3 requested consecutive visits in which the pool was not ready. Call Environmental Health front office to pay 9803141620
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine observed at 0. Immediate suspension item.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH observed at 6.8. Immediate suspension item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Lifesaving equipment includes body hook and pole and USCG approved ring buoy with required rope length. Ring buoy rope over 50’. Operator corrected to the approved 33’.
Nov 4, 2024 14 demerits · 3 violations
Inspector comments: Conducted inspection with CPO Cristian Mejia. Immediate suspension issued for ring buoy rope. Pool must close. EHS recommends maintaining records and replacing weir prior to return visit as well or a 30 day intent to suspend will be issued upon return. Call EHS Devon when ready to reopen. 7049981122
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. No records available. Records must be maintained.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Weir missing by pool rules sign. Replace
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy rope snapped while laying out. Replace with rope with correct length. Immediate suspension item.
Jan 19, 2024 6 demerits · 1 violation
Inspector comments: Verified pdsc information.
#22 · Premises: emergency telephone provided −6
Observed emergency pool phone number incorrect. Corrected during inspection.
.2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MILLER AND YORK” or State ID 2060530731). Inspection type (routine vs. follow-up) is not published in the county's data.