22demerits
SYMPHONY PARK
12227 SAM FURR RD, Huntersville, NC 28078
Year-Round Swimming Pool · NC permit/State ID 2060530747
Latest result22 demerits
Last inspectedSep 10, 2026
Inspections on record6
On record sinceJun 10, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 10, 2024Lower is betterSep 10, 2026
Inspections & violations
Sep 10, 2026 22 demerits · 5 violations
Inspector comments: MAIN DRAIN COVERS EXPIRE 2/14/2031
OBSERVED THE LIQUID KIT CHEMICALS TO HAVE EXPIRED IN 2024 AND 2025, RESPECTIVELY.
Permit Restriction: Pump shall be set at 3450 RPM or flow meter must remain operable between 102 gpm -138 gpm to meet turnover and flow restriction of suction pipe. Note: Logo approved on pool floor.
OBSERVED THE FLOW TO BE AT 65 GPM, THIS IS WELL BELOW THE MINIMUM FLOW RATE FOR THIS POOL. THIS MUST BE CORRECTED.
INTENT TO SUSPEND IS ISSUED. FAILURE TO CORRECT THE ITEMS BY THE DEADLINE WILL RESULT IN THE CLOSURE OF THE POOL. DEADLINE IS 10/10/2026. CONTACT C. ELMORE AT 704-507-6814 WITH ANY QUESTIONS.
ENSURE THAT THE LOG BOOK IS PROPERLY FILLED OUT WITH TOTAL ALKALINITY AND CYANURIC ACID BEING CHECKED AT LEAST ONCE A WEEK. CYANURIC ACID SHALL NOT EXCEED 100PPM.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator. Observed chlorine to be at 0.6 ppm upon arrival. Corrected to 1.0PPM during the inspection.
#3 · Water quality: pool water pH −6
pH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Observed pH to be at 7.0 upon arrival. Corrected to 7.2 during the inspection.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Observed step railing to be unanchored from the pool bottom, leaving the mounting hole open. Item was repaired during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. - Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed the circulation system selector valve handle to be disconnected. Staff reports that this will be repaired soon. This prevents the pool from being put into backwash. -Intent To Suspend issued. Deadline is 10/10/2026. Failure to correct this issue will result in closure of the pool until it is corrected.
Jan 20, 2026 0 demerits · 0 violations
Inspector comments: Inspection conducted with CPO Randy Cook.
Permit condition that flow meter remain operable and read between 102 GPM for minimum turnover and 138 GPM for the restriction of the suction pipe sizing. Observed 102 GPM today.
No issues observed.
No violations were recorded for this inspection.
Nov 5, 2025 12 demerits · 2 violations
Inspector comments: Inspection conducted with inspector Isaac Cathey and CPO Randy Cook.
Permit condition that flow meter remain operable and read between 102 GPM for minimum turnover and 138 GPM for the restriction of the suction pipe sizing. Observed 101 GPM today, which is within the error range of the flow meter’s accuracy.
Cyanuric acid tested at 68 ppm today.
#3 · Water quality: pool water pH −6
pH 7.9. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.8.
#22 · Premises: emergency telephone provided −6
Emergency phone not functioning. .2530(f) Emergency phone shall remain operable. - Corrected.
Feb 10, 2025 0 demerits · 0 violations
Inspector comments: Inspection conducted with CPO Randy Cook.
No issues observed on today’s inspection.
No violations were recorded for this inspection.
Jul 2, 2024 14 demerits · 3 violations
Inspector comments: Inspection conducted with CPO Randy Cook.
Verified deck repair by steps has been completed. No issues observed.
Flow meter reading 97 GPM. Permit condition that pump must be set at 3450 RPM or flow meter must remain operable with flow at 102 GPM - 138 GPM (minimum turnover - flow restriction of suction piping). - Corrected. Operator increased pump speed to 87.5%, flow meter now reads 120 GPM.
Intent to suspend issued
5)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No log book. Records not being kept. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope 40 feet long. .2530(a) Provide USCG approved ring buoy with attached 37.6 foot throw rope at least 1/4 inch in diameter. - Corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool. .2522(b) Provide at least 5 ft of clear walking space around the pool at all times. - Corrected.
Jun 10, 2024 0 demerits · 0 violations
Inspector comments: Onsite visit to pool with Mason Garrett, Hot Springs Pools, and Tim Boatwright, Carolina Commercial Contractors, for construction final. Deck damage at far corner tie into coping on step entry side of pool closest to courtyard. Contractor used extra decking to repair the damaged area. Ensure repair is set. EHS will verify during follow-up inspection.
Construction final passed. Holds released in system. Permit has been issued for night swimming. A follow-up inspection will be completed by assigned EHS within 30 days, after July 1.
Note:
1) Floor in pump room beginning to crack again. Monitor. May require repair in future if worsens.
2) Check valve not installed with catch drain per plumbing code. Floor in pump room required to be kept dry and sloped to drain. Previous site visit - Move check valve to ensure a catch drain can be located under the check valve and plumbed to the backwash pit for drainage. No catch drain installed. Recommendation to install catch drain to eliminate water on the pump room floor.
3) Heater not on at time of inspection. Ensure water does not exceed 90 F.
4) Pool operator sick at time of inspection but came by pool to provide CPO card. Pool must remain closed if pool operator is not onsite. Only one CPO certified operator for the facility.
Max Depth 4 ft.; Pool Width 25 ft.; Rope Length 37.5 ft.
Permit Restrictions: 1) Pump shall be set at 3450 RPM or flow meter must remain operable with flow at 102 gpm to 138 gpm to meet turnover and flow restriction of suction pipe sizing. 2) Pool approved with logo.
Pentair Intelliflo3 VSF 011075, 3 hp pump with (2) Hayward WG1031BHF2 VGBA-2017 drain covers. EQ lines capped on underside plugged in skimmer.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SYMPHONY PARK” or State ID 2060530747). Inspection type (routine vs. follow-up) is not published in the county's data.