12demerits
TRU CHARLOTTE TYVOLA
6125 NATIONS FORD RD, Charlotte, NC 28217
Year-Round Swimming Pool · NC permit/State ID 2060530754
Latest result12 demerits
Last inspectedJan 21, 2026
Inspections on record5
On record sinceJul 16, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 16, 2024Lower is betterJan 21, 2026
Inspections & violations
Jan 21, 2026 12 demerits · 3 violations
Inspector comments: Visit to pool to verify status. Pool ready to open. Corrected body hook from past inspection and water quality in compliance. Lifted suspension and conducted inspection.
“A” Open for Business.
Pump was at 2900 rpm at time of inspection.
Permit Restrictions: 1) Pump must remain at 3450 RPM or flow meter must remain operable with flow at 32 gpm to 62 gpm to meet turnover and flow restriction of the main drain. Suction Hazard. 2) Pool is approved for salt as primary chlorination. 3) No pool furniture within 5 ft. of pool edge.
Inspection with Paula Kindeki and Geober Chavez
Updated CPO to general manager, Melanie Palacios
Visit website for upcoming pool season trainings and application submittal https://eh.mecknc.gov/pools pool ID 530754
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hook too short and collapsible. Buoy becketts not in place at time of inspection.
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
.2530(a) Pole for body hook must be non-telescoping, non-adjustable, and non-collapsible.
.2530(a) Provide USCG approved ring buoy. A rescue tube with lifeguard may be substituted for ring buoy.
Supervisor and maintenance changed pole to be 12 foot, non-adjustable, compliant pole with hook securely attached. Corrected.
Adjusted buoy and corrected.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 5 foot of pool.
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Chairs moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
2 bags of dry chemicals on the floor in chemical room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
Oct 29, 2025 12 demerits · 2 violations
Inspector comments: Immediate suspension issued for body hook and low pH. Pool placed on E status and must close. Call EHS Devon when items have been corrected and ready for re inspection 7049981122.
EHS recommends lowering chlorine level for bather comfort.
Permit Restrictions: 1) Pump must remain at 3450 RPM or flow meter must remain operable with flow at 32 gpm to 62 gpm to meet turnover and flow restriction of the main drain. Suction Hazard. 2) Pool is approved for salt as primary chlorination. 3) No pool furniture within 5 ft. of pool edge.
Rope Length: 21'
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
PH observed at 6.8. Immediate suspension item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide at least 12 ft. long pole with body hook securely attached.
Body hook missing from pool deck. Immediate suspension item.
Feb 13, 2025 20 demerits · 4 violations
Inspector comments: Conducted inspection with Melanie Palacios.
Immediate suspension issued for improper chlorine level and tangled ring buoy ropes.
Ensure proper daily and weekly records are kept.
Call EHS Devon Moeller when items are corrected and ready to reopen. 7049981122
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. EHS observed chlorine at 0. Operator indicated a possible issue with the salt cell. Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Main drain checks and weekly TA records missing. Maintain proper daily and weekly records. Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. Ring buoy ropes tangled and not accessible. Untangle and ensure proper 21ft length. Immediate suspension item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Chairs too close to pool. Chairs moved and item corrected. No permit action.
Sep 9, 2024 20 demerits · 4 violations
Inspector comments: Pool followup inspection. EHS recommends lowering chlorine level for bather comfort. Pool issued an immediate suspension due to high pH, inoperable emergency phone, and not functional flow meter. Call EHS Devon Moeller when items are corrected and ready to reopen. 7049981122
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH exceeds 8.4. Immediate suspension item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2522(b) Provide at least 5 ft of clear walking space around the pool at all times. Chairs too close to pool. Chairs moved and item corrected. No permit action.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Callback for emergency telephone not operational. Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational. Flow meter must remain operational with a flow between 32gpm and 62gpm. Immediate suspension item due to flow restriction.
Jul 16, 2024 0 demerits · 0 violations
Inspector comments: OSV to pool for return construction with Mason Garrett, Hot Springs Pools, and Will Holder, Cope Construction. All items corrected from previous inspection.
Note: Facility provided warning signage does not meet 4" height requirement. Generic signage required unless signage replaced. Emergency phone signage with incorrect dialing instructions. Tape covering both dialing instructions and phone number to reflect correct information. New sign will be provided. Ensure correct information.
Permit issued for night swimming. Heater was not on at time of inspection. Holds released from project.
Recommendation - Pool was approved without chlorinator. Recommend installing chlorinator for pool as back-up. Chlorinator should be sized for the pool.
Permit Restriction:
1) Pump must remain at 3450 RPM or flow meter must remain operable with flow at 32 gpm to 63 gpm to meet turnover and flow restriction of filter and suction lines.
2) Pool is approved for salt as primary chlorination.
3) No pool furniture within 5 ft. of pool edge.
Pentair Superflo VST, 342002, 1.5 hp pump with (2) Pentair Starguard 500120 2017 drain covers. EQ lines plugged in skimmer/plastered on wall.
Pool Width 14 ft.; Rope Length 21 ft.; Max Depth 5 ft.
A follow-up inspection will be completed within 30/60 days. This inspection will be unannounced.
No violations were recorded for this inspection.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- A99.5Tru by Hilton Charlotte Tyvola I-77Lodging · Jul 2024 – Sep 2026 · 3 inspections
Other businesses at this address
- A97.5Tru by Hilton Charlotte I-77Restaurant · Jul 2024 – Jun 2026 · 4 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “TRU CHARLOTTE TYVOLA” or State ID 2060530754). Inspection type (routine vs. follow-up) is not published in the county's data.