44demerits
ELLISON MALLARD CREEK
1015 ADAMS PARK DR, Charlotte, NC 28262
Year-Round Swimming Pool · NC permit/State ID 2060530757
Latest result44 demerits
Last inspectedJul 28, 2026
Inspections on record6
On record sinceJul 24, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 24, 2024Lower is betterJul 28, 2026
Inspections & violations
Jul 28, 2026 44 demerits · 12 violations
Inspector comments: Inspection conducted with maintenance staff.
Went over inspection with maintenance supervisor Norris Hoyle.
Pool heated. Heater off at the time of inspection.
Bonding wire not attached to filtration or feature pump motors. Screws for bonding lugs missing. G.S. 130A-(2)3 Bonding wire shall be attached to the pump motor by a licensed electrician. - Immediate suspension item.
Permit condition that signage be in place stating that pool is 4 feet deep in the center. Signage fell down. - Intent to suspend item.
Pump motor on, reading 0 RPM. Ensure pump is functioning properly and runs 24 hours/day when the pool is open.
Not able to verify that chemical controller shuts down when the pump is off. Will verify on return inspection.
Not able to check flow meter. Will verify on return inspection.
Outer rope on ring buoy heavily frayed. Recommend replacing with new US Coast Guard approved ring buoy.
Immediate suspension issued
G.S. 130A-(2)3
3)
22)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected
#3 · Water quality: pool water pH −6
PH 6.9. .2535(1) Maintain pH at 7.2 to 7.8. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
Norris Hoyle is the new CPO. Provide copy of CPO certification to the Health Department. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor and water’s surface with mulch and debris. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrails loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fire pit is part of the barrier. Grate for fire pit missing. .2528(a) Provide no openings in fence and/or gate that allows passage of a four inch diameter sphere. - Intent to suspend item.
Gaps > 2” under the fence in places where mulch/soil washed out. .2528(a) Maintain 2" or less under fence and/or gate (post-May 1, 2010). - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
Paver loose at skimmer. .2537(2) Decks shall be structurally sound and kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
Incorrect dialing instructions posted for Kings III phone. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Immediate suspension item.
Speaker for Kings III phone not functioning. .2530(f) Emergency phone shall remain operable. - Immediate suspension item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare filter cartridges not observed. .2519(j) Two sets of filter cartridges shall be provided to facilitate the cleaning and drying of one set while the filter is operating. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some items stored by pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Most chemicals stored in pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some pipe labeling missing. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One faucet in women’s restroom loose. .2526(m) Keep restrooms and fixtures clean and in good repair.
Mar 17, 2026 54 demerits · 14 violations
Inspector comments: Inspection conducted with CPO Jeffrey Travis.
Permit condition: Maintain flow at least 84gpm and no more than 150 gpm with a properly operating flow meter or keep filtration pump on max speed. - Observed filtration pump set at 3450 RPM.
Outer rope on ring buoy and throw rope fraying. Recommend replacing with new US Coast Guard approved ring buoy with attached 48 foot throw rope at least 1/4 inches in diameter.
Ensure chemicals are tested daily with a pool test kit. For the last few months pH has been either 7 or 8 with no corrections noted in the pool log book. Maintain pH between 7.2 and 7.8. Keep pool closed and correct chemicals when out of range.
Immediate suspension issued
2)
3)
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
Free chlorine 0.2. .2535(4) Maintain chlorine at least 1.0 ppm. Operator able to adjust to 0.3ppm. - Immediate suspension item.
#3 · Water quality: pool water pH −6
pH > 8.4. .2535(1) Maintain pH at 7.2 to 7.8. Operator not able to adjust. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
Jeffrey Travis is the new CPO. Provide copy of CPO certification to the Health Department. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator. - Intent to suspend item.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor and water’s surface with leaves and debris. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets with leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrails loose. .2521 Install handrails per manufacturer instructions.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence less than 48” around pool heater. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Gate latch at heater < 54” high. .2528(a) Gate latches shall be 54" in height. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#22 · Premises: emergency telephone provided −6
New Kings III phone. Incorrect dialing instructions posted. .2530(f) Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. - Will follow up with facility to correct.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Flow meter on chlorinator installed upside down. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Umbrella and other items stored beside pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Chemicals stored in the pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some pipe labeling missing. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One faucet in women’s restroom loose. .2526(m) Keep restrooms and fixtures clean and in good repair.
Sep 24, 2025 14 demerits · 4 violations
Inspector comments: Permit Restriction: Signs indicating max depth 4' in center must remain on pool deck at all times. Located next to front and rear gates.Note: maintain flow at least 84gpm and no more than 150 gpm with a properly operating flow meter or keep filtration pump on max speed. Feature and filtration pumps pull through same set of main drains.
Note: pool not approved for night swimming.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed records incomplete for September.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed chip at depth marker at hand rail on 3’ covered porch area.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Observed chair next to steps with 2’ clearance, corrected during inspection.
.2522(a) Provide 6 ft of clear walking space around the pool at all times.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed flow meter not operating, corrected during inspection.
.2518(g) Keep flow meter operational.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed no paper towels in restrooms.
Provide paper towels in restroom.
May 13, 2025 20 demerits · 6 violations
Inspector comments: Inspection conducted with CPO Erick Martinez.
Facility changed names from Optima at Mallard Creek to Ellison Mallard Creek. Updated our records.
Intent to suspend issued
8)
16)
17)
24)
Pool permit expires 5-31-2025. Failure to correct items before permit expires will result in an immediate suspension of the pool permit.
Contact Will Harrison (704) 507-6824 for re-inspection once issues have been corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Equalizer lines not plugged in the skimmer. .2518(l) Skimmer equalizer lines shall be in compliance with ANSI/PHTA/ICC-7 or disabled by plugging the line under the skimmer basket and on the pool wall. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence less than 48” high due to accumulated mulch and AstroTurf. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier. - Intent to suspend item.
Gaps > 2” under fence at heater and at fence section by gate that is not secured at the bottom. .2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). - Intent to suspend item.
Openings between gate and post partially covered by metal plate, but only extends 16” from bottom of push bar. .2528(a) Gate latches located at less than 54" shall require the use of key, combination lock or card reader or be located on the inside of the gate at least three inches below the top of the gate with no greater than 1/2" within 18" of latch mechanism. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Polymetric sand missing from section of deck by sun shelf. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Both vacuum caps only partially screwed in to pool wall. .2518(f) Provide a vacuum cap or self-closing cap for pools built after May 1, 2010. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Water hose and other items on or beside pool equipment. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One sink in women’s restroom out of soap. .2526(j) Provide soap and soap dispenser, no glass, at each sink.
Aug 29, 2024 20 demerits · 5 violations
Inspector comments: 30 Days to correct INTENT TO SUSPEND items.
Call 704-507-6808 when corrected
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Record weekly total alkalinity levels
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing - ITS
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Coping chipped at 3 foot marker
-Replace polymeric sand at areas it is missing from joint lines
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working - ITS
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Place angle on top of electrical junction boxes at 2 gates to prevent footholds - ITS
Jul 24, 2024 0 demerits · 0 violations
Inspector comments: Permit approved.
Not approved for night swimming.
Correct gaps in deck and space around autofill within 30 days.
Chlorinator pumps installed match plan. Update chlorination method within 30 days.
Contact Chris Sells with planned installation of chlorinator.
Permit Restriction: Signs indicating max depth 4' in center must remain on pool deck at all times. Located next to front an rear gates.
Note: maintain flow at least 84gpm and no more than 150 gpm with a properly operating flow meter, or keep filtration pump on max speed. Feature and filtration pumps pull through same set of main drains.
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No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ELLISON MALLARD CREEK” or State ID 2060530757). Inspection type (routine vs. follow-up) is not published in the county's data.