2demerits
ORO AT BALLANTYNE
14020 STREAM WY, Charlotte, NC 28277
Year-Round Swimming Pool · NC permit/State ID 2060530808
Latest result2 demerits
Last inspectedSep 10, 2026
Inspections on record4
On record sinceMay 22, 2025
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
May 22, 2025Lower is betterSep 10, 2026
Inspections & violations
Sep 10, 2026 2 demerits · 1 violation
Inspector comments: Conducted inspection with CPO. EHS recommends lowering chlorine for bather comfort. Pool remains in good standing and on A status.
Feature pump: 1400rpm
Permit Restrictions: 1) Filtration Pump Flow meter must remain operable. Flow required at 64 gpm to 120 gpm to meet turnover and flow restriction of the number of returns. 2) Feature Pump Pump required at 1400 rpm or less or flow meter required with flow no greater than 63 gpm due to suction line flow restriction. Furniture not permitted behind decorative feature columns on pool deck.Note: Pool is not approved for salt as primary chlorination.Both pumps pull through same set of main drains.
Const. Date: 4/17/2025 Rope Length: 50' Night Swim?: NO
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Glass hand soap dispenser in restroom. Operator removed.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Apr 1, 2026 16 demerits · 5 violations
Inspector comments: Permit Restrictions: 1) Filtration Pump Flow meter must remain operable. Flow required at 64 gpm to 120 gpm to
meet turnover and flow restriction of the number of returns. 2) Feature Pump Pump required at 1400 rpm or less
or flow meter required with flow no greater than 63 gpm due to suction line flow restriction. 3) Furniture not
permitted behind decorative feature columns on pool deck. Note: Pool is not approved for salt as primary
chlorination. Both pumps pull through same set of main drains.
Inspection with Scott Duncan
Pool not heated.No Night Swimming
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Chlorine indicated “7.8”, multiple days, not an accurate reading for chlorine.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator noted there was an error in recording and it was 10 ppm. Updated and corrected.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Items in skimmer baskets at time of inspection.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator removed and cleaned. Corrected.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck, not operable at time of inspection.
.2518(g) Keep flow meter operational.
*permit item and permit restriction. Operator repaired and adjusted speed of pump for flow meter reading of 90 gpm. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bags of chemicals on floor at time of inspection.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
Jul 30, 2025 22 demerits · 6 violations
Inspector comments: 30 Day Intent to Suspend (ITS) issued for gates, self closing self latching and deck with holes rom chair removal. No offsets greater than 1/2 inch. Correct these items and contact Marie Daley at 704-507-6806 when in compliance to lift ITS.
Inspection with Scott Duncan and Yessi Diaz
“W” ITS status
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Items in skimmer baskets at time of inspection.
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
Operator removed and cleaned. Corrected.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Buoy rope tangled at time of inspection.
.2530(a) Lifesaving equipment should be conveniently located. Operator untangled and corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Side gate not closing or latching at time of inspection. .2537(b) All gates and doors shall be self-closing, self-latching.
*Permit item
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Handicap chair removed from deck, creating holes greater than 1/2” in decking. ADA regulates this chair being kept in compliance. Check with regulating agency on ability to remove from deck. If chair is not in deck, holes must be filled to meet pool rules, no gaps greater than 1/2”
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
*Permit item
Chairs at bar area within 6’ of deck clearance.
.2522(a) Provide 6 ft of clear walking space around the pool at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump room unlocked for access to construction workers. .2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator.
Chemicals in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Liquid chemicals over dry chemicals.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
Items including ADA handicap chair and trash can within 3’ of equipment.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Glass hand soap dispenser in restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 22, 2025 0 demerits · 0 violations
Inspector comments: Observed no non-compliant items.
Not approved for night swimming.
Permit restrictions:
1) Filtration Pump - Flow meter must remain operable. Flow required at 64 gpm to 120 gpm to meet turnover and flow restriction of the number of returns.
2) Feature Pump - Pump required at 1400 gpm or less - or - flow meter required with flow no greater than 63 gpm due to suction line flow restriction.
3) Furniture not permitted behind decorative feature columns on pool deck.
4) Pool is not approved for salt as primary chlorination.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ORO AT BALLANTYNE” or State ID 2060530808). Inspection type (routine vs. follow-up) is not published in the county's data.