6demerits
YMCA DOWD WOMENS SPA
400 E MOREHEAD ST, Charlotte, NC 28202
Year-Round Spa · NC permit/State ID 2060550003
Latest result6 demerits
Last inspectedSep 24, 2026
Inspections on record24
On record sinceDec 2, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Dec 2, 2013Lower is betterSep 24, 2026
Inspections & violations
Sep 24, 2026 6 demerits · 2 violations
Inspector comments: Joe Ellis present during the inspection.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band with small areas of chipping paint. Repair prior to 2027 operating permit. Did not warrant permit action at time of inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water handle at far left side of women's locker room does not stay engaged when pushed. Keep water fixtures in good repair.
Note: Men's locker room not accessible at time of the inspection.
Mar 17, 2026 16 demerits · 5 violations
Inspector comments: Joe Ellis present during the inspection.
Note: Water on ladder rung up to pumps. Sprinkler pipe leaking. No water on floor at time of inspection.
Spa water foaming when jets turned on. Operator used de-foam during the site visit.
No permit action. Permit will be issued prior to June 1. A sticker will be mailed. State permit will be posted online.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Fiberglass on pool floor around drains and on steps starting to crack. Does not warrant repair at time of inspection. No offsets/openings >1/2". Continue to monitor. May require repair in the future if worsens.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step handrails loose. Tighten. Maintain in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Upper door that leads to balcony level over pool (barrier of spa includes pool barrier) with audible alarm not operable. Door kept locked at all times to public. Alarm replaced during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Slip resistant tread starting to peel off on steps to spa. Decking shall be slip resistant. Steps lined with two rows of slip resistant tape. Only one damaged. Repair/replace as needed.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >115 F. Maintain at 110 F or below.
Last shower stall on left side, first row, with leaking showerhead and mildew build-up. Repair leak. Keep fixtures clean.
One paper towel dispenser in family restroom not operable. RR on left side closest to pool entry. Keep all fixtures in good repair.
Dec 3, 2025 12 demerits · 4 violations
Inspector comments: Brandon Cheek present during the inspection.
Intent to Suspend issued for:
.2532 - provide 2" contrasting color band on steps and bench to edge of step.
Note: 3rd equalizer on wall is for autofill. No suction.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Fiberglass on pool floor around drains and on steps starting to crack. Does not warrant repair at time of inspection. No offsets/openings >1/2". Continue to monitor. May require repair in the future if worsens.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Right step handrail loose. Tighten and maintain in good repair.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band on bench with chipped paint and not 2" thick. Repair contrasting color band on bench and steps so that 2" to edge of step. Intent to Suspend issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >115 F. Maintain at 110 F or below.
One paper towel dispenser not operable on right side. Provide hand drying device.
Feb 10, 2025 14 demerits · 4 violations
Inspector comments: 1 - When timer turned on at spa, large amount of foam present. Operator stated spa is drained on Tuesdays. Spa floor must remain clearly visible.
Joe Ellis present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Fiberglass on pool floor around drains and on steps starting to crack. Does not warrant repair at time of inspection. No offsets/openings >1/2". Continue to monitor. May require repair in the future if worsens.
Scum line at steps into spa. Keep spa clean.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band starting to chip in few places. Monitor and repaint if worsens. Band shall be at least 2" thick to edge of the step. Did not warrant repair at time of inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at filtration pump. Operator aware and has part on order. Repair leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >115 F. Maintain at 110 F or below.
Jul 25, 2024 10 demerits · 3 violations
Inspector comments: Note: Drain covers expire 10/25/2024. Drains will need to be replaced prior to expiration date. A new PDSC form shall be required.
- Some tile damage around mop sink in shower area. Repair wall.
Joe Ellis present during the inspection. Noted sticker not posted at time of inspection. Provided to operator.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Fiberglass on pool floor around drains and on steps starting to crack. Does not warrant repair at time of inspection. No offsets/openings >1/2". Continue to monitor. May require repair in the future if worsens.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrails at steps loose. Keep tightened secure.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Slip-resistant tread starting to wear off on steps that lead up to the spa. Replace as needed.
Jan 22, 2024 12 demerits · 3 violations
Inspector comments: 13 - Contrasting color band on bench starting to wear. Requires repair prior to 2024 operating season.
Marissa Cheek and Joe Ellis present during the inspection.
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Water foamy. Large quantity of bubbles. Corrected during the inspection by CPO. Keep floor clearly visible at all times.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some scum on steps at entry to spa. Corrected during the inspection by CPO.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water >114 F in restrooms. Maintain at 110 F or below.
Two showers inoperable and one sink inoperable. Keep all fixtures in good repair.
Oct 26, 2023 2 demerits · 1 violation
Inspector comments: Note: Contrasting color band starting to fade in some areas. Monitor. May require repair prior to 2024 operating permit.
Note: Drain covers due in October 2024.
David Thompson present during the inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water >115 F in restrooms. Maintain at 110 F or below.
Mar 16, 2023 18 demerits · 5 violations
Inspector comments: No permit action. Local permit will be mailed by May 1. If you don not receive, please reach out and a sticker will be provided onsite.
Dave Thompson present during site visit.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No log of test on VacAlert for January. No log for March. Tested during site visit. Ensure monthly testing per mfg. requirements.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some cracking in fiberglass. Does not warrant permit action. Continue to monitor. May require repair in the future if worsens.
#22 · Premises: emergency telephone provided −6
Phone not operable during inspection. Phone was getting busy signal when 911 dialed. Operator spoke with IT during inspection and had them update. All phones operational at end of inspection. Verified phone number, address and call back.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump equipment up ladder, no 3' clearance. Pool built 1984. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water >115 F in restrooms. Maintain at 110 F or below.
One toilet not operable. Keep all toilets in good repair. One shower fixture missing fitting. Repair/replace. Keep all fixtures in good repair. One paper towel dispenser not operable. Keep operational.
Dec 1, 2022 14 demerits · 5 violations
Inspector comments: 5 - DPD2 expired. Replaced during the inspection.
22 - Emergency phone faint. Operator and EHS were still able to communicate. Operator indicated EHS was hard to hear. Recommend replacing phone or repairing so that 911/EHS is clearly audible.
Inspection completed with Joe Ellis.
Intent to Suspend issued for:
.2532 - repaint 2" contrasting color band to edge of step and bench
.2528 - repair right door to self-close, self-latch.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step handrails slightly loose. Tighten, keep in good repair.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band on steps/bench worn off in some areas. Repaint 2" contrasting color band to edge of bench and steps where needed. Intent to Suspend issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Right door not self-latching when door is partially opened. Repair door to self-close, self-latch. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump equipment up ladder, no 3' clearance. Pool built 1984. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water >115 F in locker room. Maintain water at 110 F or below.
Jan 13, 2022 10 demerits · 4 violations
Inspector comments: 5 - Total alkalinity reagent expired. Operator indicated he had additional onsite. Replace reagent.
Cover located directly across from steps on bottom of bench is fill line cover with no suction.
Joe Ellis present. No signature due to covid restrictions.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some cracking on bottom of spa floor. Continue to monitor. Repair may be required in future if worsens.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step handrails slightly loose. Continue to monitor and repair as needed.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump equipment up ladder, no 3' clearance. Pool built 1984. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >115 F. Maintain at 110 F or below.
Aug 5, 2021 16 demerits · 4 violations
Inspector comments: Issued permit. Changed to "A" Open for Business.
Inspection with Joe Ellis and Johnnie Mae
No signature due to COVID
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Jet pump observed is Pentair Challenger CHII-NI-3/4FE not CHII-NI-3/4F, as indicated on PDSC form. Operator stated this pump has not been changed. Updated PDSC form to reflect correct pump and approved. F and FE model are same pump curve. Corrected. .2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance.
#22 · Premises: emergency telephone provided −6
Emergency phone not visible from spa area. .2530(f) Provide signage with location of emergency phone if not visible from all areas inside pool enclosure. Operator posted signage with emergency phone location. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pump equipment up ladder, no 3' clearance. Chemicals stored in pump room. Pool built 1984. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water over 110 F in restrooms. .2526(i) Water in restrooms shall not exceed 110 F.
Jan 14, 2020 6 demerits · 2 violations
Inspector comments: Intent to Suspend issued for contrasting color band.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band beginning to chip in some locations so solid band not a full 2" thick. Repair contrasting color band to 2" to edge of bench/steps. Intent to Suspend issued.
.2521(b) Provide at least 2" contrasting color band to edge of stair treads.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Two showers not operable in women's locker room. Repair fixtures.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Water in restrooms >115 F. Maintain at 110 F or below.
.2526(i) Water in restrooms shall not exceed 110 F.
Oct 29, 2019 8 demerits · 3 violations
Inspector comments: 13 - Contrasting color band chipped off in some locations. Continue to monitor and repair as needed.
Note - Automated chlorinator verified at time of inspection.
Intent to Suspend issued for spa rules signage.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Step handrails loose. Tighten and keep in good repair.
#20 · Premises: caution signs posted at hot water spas −4
Spa rules signage new. Missing wording. Provide the following in at least 1/2" lettering. Intent to suspend issued.
"Unsupervised use by children is prohibited." and "Observe reasonable time limits (that is, 10-15 minutes), then leave the water and cool down before returning for another brief stay."
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Hose bib in pump room without backflow prevention device. Provide backflow prevention device on hose bib.
Jan 22, 2019 12 demerits · 3 violations
Inspector comments: 6 - General Comment - One screw on 6HPxxx on wall appears to be slightly protruding. Cover still secure. Repair screw to ensure intact.
23 - Chlorinator not verified at time of inspection. Automated chlorinator. Both CPO's for property were not present at time of inspection. Chlorinator shall detect flow of pump and shut off when no pump flow.
#2 · Water quality: disinfectant residual provided by −6
Spa chlorine at 0.3 ppm. Maintain at least 1.0 ppm at all times. Corrected to 3.0 ppm during inspection.
.2535(4) Maintain chlorine at least 1.0 ppm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some soap scum on pool step entry wall after jets turned off. Keep pool walls clean.
.2537(14) Keep pool surface and pool floor free of debris.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms greater than 110 F. Maintain at 110 For below.
.2626(i) Water in restrooms shall not exceed 110 F.
Mar 12, 2018 6 demerits · 2 violations
Inspector comments: ITS for doors not self-closing, self latching, or audible alarm. Contact Marie Daley at 704-507-6806 to lift ITS.
7) Minor buildup on pool walls by steps in. Keep clean. Spa is cleaned Tuesdays and Friday, day of inspection is Monday. Severity does not warrant ITS.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Doors into spa area not self-closing, self-latching at time of vist. Ground level doors shall be self-closing, self-latching or child protected by audible alarm.
30 Day Intent to Suspend item
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water exceeds 110 degrees F. Maintain at 110 degrees F and below.
Oct 31, 2017 10 demerits · 3 violations
Inspector comments: 5 - General Comment - No pH indicator reagent in test kit. Operator stated he ran out while taking chemical readings in the morning. Has additional reagents onsite for replacement.
Intent to Suspend issued for contrasting color band.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band on bench and steps beginning to chip off. Repair to at least 2" thick to edge of step/bench. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at filter bulkhead. Repair leak at filter.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >115 F. Maintain a 110 F or below.
Feb 16, 2017 14 demerits · 4 violations
Inspector comments: General Comment: When contrasting color band on steps is re-painted, paint 2" line all the way to spa wall.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some mildew building up in between tiles on pool deck. Keep clean.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Condensation on windows in spa area. Operator stated that one of two ventilation fans are currently down. Have ordered for replacement. Provide adequate ventilation.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Coupling at pipe out of filter leaking. Repair leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >115 F. Maintain at 110 F or below.
Nov 30, 2016 16 demerits · 4 violations
Inspector comments: Note: Chlorinator could not be verified. CPO was not onsite during visit.
Once Vac-Alert repaired, please contact Katie Wilson at 704-309-5494 to re-open spa. Pool Closed sign posted during inspection.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Vac-Alert not operational. Reading 0 psi when viewed. Tested valve and no pressure change. Immediate Suspension issued. Single main drain and required SVRS system that is operational.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band chipping off and faded. Repaint constrasting color band.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Left door into spa area not latching on every closure. Repair to self-latch, self-close.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >120 F. Maintain at 110 F or below.
Jun 6, 2016 14 demerits · 4 violations
Inspector comments: Note: All mirrors in restroom shall be shatterproof.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some build-up on spa walls. Keep clean.
#13 · Pool maintenance: contrasting band on steps and benches −4
Slight damage to contrasting color band on bench. Monitor and repaint 2" contrasting band to edge of step when worsens.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Piping at multi-port with leak. Repair leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >113 F. Maintain at 110 F or below.
Nov 23, 2015 12 demerits · 3 violations
Inspector comments: Immediate Suspension issued for emergency phone. Once corrected, contact Katie at 704-309-5494 to repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door into spa is not self-latching, self-closing and not constantly monitored. Door shall be self-latching, self-closing.
#22 · Premises: emergency telephone provided −6
911 does not have address listed on pool phone. Immediate Suspension issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >115 F. Maintain at 110 F or below. Some sinks slow draining. Repair.
Jun 30, 2015 4 demerits · 1 violation
Inspector comments: #29 Hot water ~112.7F in women's locker room.
** Maximum allowed is 110F.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color band on bench chipped. ** Re-paint.
Jul 22, 2014 10 demerits · 3 violations
Inspector comments: 13 - General Comment: Contrasting color band starting to fade. Repaint at 2" thick.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some build-up on steps at water line. Keep clean.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One damaged air inlet cover. Keep in good repair.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water at 112 F. Maintain at 110 F or below.
Feb 18, 2014 6 demerits · 2 violations
Inspector comments: 22 - General Comment: Observed no designated line for pool phone. When # dialed, routed to front desk with automated system. Provide designated line by 3/18/14.
#18 · Premises: lifeguards present or warning signs posted −4
Observed spa signage with "unsupervised" covered. Provide unsupervised use by children prohibited in 1/2" lettering. Intent to Suspend issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed water >120 F in restrooms. Maintain at 110 F or below.
Dec 2, 2013 6 demerits · 2 violations
Inspector comments: #25 Forced air vent kept off during cold weather & no cross ventilation present. (Vents in double doors present & windows above double doors open @ time of inspection.)
Intent to suspend issued for #13.
#13 · Pool maintenance: contrasting band on steps and benches −4
Contrasting color bands on steps & bench chipped. **repaint. ITS issued.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water @ shower at least 115F & @ lavatory 129F. **Maximum temperature allowed is 110F.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “YMCA DOWD WOMENS SPA” or State ID 2060550003). Inspection type (routine vs. follow-up) is not published in the county's data.