12demerits
SOUTHMINSTER
8919 PARK RD, Charlotte, NC 28210
Year-Round Spa · NC permit/State ID 2060550159
Latest result12 demerits
Last inspectedJan 14, 2026
Inspections on record26
On record sinceOct 8, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 8, 2013Lower is betterJan 14, 2026
Inspections & violations
Jan 14, 2026 12 demerits · 2 violations
Inspector comments: Conducted inspection with CPOs. Chemicals corrected. Spa remains in good standing and on A status.
JET PUMP HOUSING
REPLACED; NEW
HOUSING STATES EQ750;
PUMP INTERNALS AND
MOTOR EQK500 IMPELLER
VERIFIED 12/15/22
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0ppm. Operator corrected to 7.4. No permit action.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. Operator corrected to 7.4. No permit action.
Nov 12, 2025 24 demerits · 5 violations
Inspector comments: Inspection completed with Billy Robinson and Gay Gasper present. Inspection completed by Ariel Humphrey and Eli Freese.
Immediate permit suspension issued for the following items listed below. Once corrected, contact Eli Freese at 704.621.2298 to verify and reopen pool.
1. Chlorine at 0ppm.
2. The pH at 6.8.
3. Drain covers replaced without new PDSC form submitted to the health department for review and approval.
NOTE- Observed major leak at spa filter pump. Maintenance employee Billy Robinson indicated this pump will be changed in the near future for a new pump. E. Freese notified Billy that an in-field plan review document must be submitted to the health department for review. An electrical inspection must also be completed on the pump once installed.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 6.8. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed records not being kept daily.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools, prior to permit issuance, shall provide documentation to the Department to verify suction outlet safety compliance. Observed drain covers replaced with no new PDSC form submitted to the health department for review and approval. Permit suspended.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed major leak at pump causing water to pool on pump room floor.
Feb 11, 2025 8 demerits · 2 violations
Inspector comments: Performed inspection with CPO Dwight Davis and Alan Collins. Spa remains in good standing and on A status.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH observed at less than 6.8. Operator corrected to 7.2. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed pool chemicals not stored in designated chemical storage room - instead stored in storage room hallway off of pool deck. No ventilation in this storage room.
Nov 26, 2024 2 demerits · 1 violation
Inspector comments: Conducted inspection with CPO Troy and EHS Quinn. Water on floor in feeder room. Spa remains on A status and in good standing.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed pool chemicals not stored in designated chemical storage room - instead stored in storage room hallway off of pool deck. No ventilation in this storage room.
Jan 11, 2024 2 demerits · 1 violation
Inspector comments: Conducted inspection with Troy Johnson. Observed water on floor in pump room. Water is a result of a weak seal on jet pump. Work order is in to be corrected. Emergency telephone operable but staticky and quiet. Operator could still hear EHS. EHS recommends repairing or replacing emergency phone for call clarity.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed pool chemicals not stored in designated chemical storage room - instead stored in “storage room” off of pool deck. No ventilation in this storage room.
Oct 4, 2023 14 demerits · 4 violations
Inspector comments: Inspection conducted with operator Troy. 30 day intent to suspend the permit issued due to door not self closing and latching shut. Once door is repaired, call Hope McIntosh at 980-229-7549 for a return visit. If door is not corrected by 30 days, permit may be suspended.
Note: emergency phone is operable, however, line has a lot of static and is not clear. Charlotte 911 verified at this time they would be able to communicate, however, phone line should be evaluated.
Note: spa jet pump drain covers expires 10/15/23. Replace and submit pdsc for approval prior to expiration or permit will be suspended. Spa filtration drain covers expire 3/24. Replace and submit pdsc prior to expiration.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Pool water pH greater than 7.8. Corrected to 7.6
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Exit door to right of pool not self closing and latching shut.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed pool chemicals not stored in designated chemical storage room - instead stored in “storage room” off of pool deck. No ventilation in this storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Water at shower heads greater than 110f.
Feb 13, 2023 20 demerits · 5 violations
Inspector comments: Inspection conducted with Tony Johnson.
Note: Feature/jet covers expire 10/15/23. Replace and submit PDSC for approval prior to expiration.
Filtration/main drain covers expire 3/1/24.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Chlorine at 0.4 ppm. Corrected to 3.0 during inspection.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Spa pH at 8.0. Corrected to 7.2 during inspection.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Flow meter not operational. Corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
.2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up.
.2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Observed pool chemicals not stored in designated chemical storage room - instead stored in “storage room” off of pool deck. Designated chemical storage room with limited space due to two chlorination pump systems in the space.
No ventilation available in the “storage room” and dry chemcials stored directly on floor. Also dry chemical bags damaged/busted with chemicals falling across other buckets of chemicals and onto floor. Store chemicals in designated ventilated chemical storage room and store to keep dry and prevent reactions with other chemicals.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Water at shower heads and at pool deck shower reading 117f or higher.
Dec 15, 2022 0 demerits · 0 violations
Inspector comments: Inspection completed with Troy Johnson present.
**Spa jet drain coverings (Aquastar R1216) expire October, 2023. Replace and submit new PDSC form prior to drain cover expiration. **
No violations were recorded for this inspection.
Feb 16, 2022 10 demerits · 2 violations
Inspector comments: Inspection completed with Gay Gaspar and Darwin present. No signature due to COVID.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pool pH at 6.8. CDI- adjusted to 7.2.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 missing return fittings.
Nov 16, 2021 0 demerits · 0 violations
Inspector comments: Inspection completed with Troy Johnson present. No signature due to COVID.
Observed 1 missing return covering. Replace.
Observed pump housing for EQK 500 replaced with the housing of a EQK 750 pump. No internal components were replaced according to Troy Johnson. Impeller verification required to ensure internal components are original.
No violations were recorded for this inspection.
Apr 19, 2021 4 demerits · 1 violation
Inspector comments: Inspection completed with Troy Johnson present. No signature due to COVID-19.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 out of 7 total missing jet fittings. Replace.
Nov 24, 2020 4 demerits · 1 violation
Inspector comments: Inspection completed with Troy Johnson on site. No signature due to COVID-19.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 of 6 missing return fitting coverings. Have replaced.
Jan 30, 2020 4 demerits · 1 violation
Inspector comments: ITS issued for non-operational chlorine feeder.
General comment: EHS observed maintenance replacing door hardware such as self-closing devices at time of inspection. Due to maintenance, one door was not self-closing but PIC indicated the door would be fully repaired today. E. Freese will make return visit to lift ITS and will verify that all doors leading onto pool deck are self-closing and self-latching.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. Observed non-functional automatic chlorine feeder. Intent to suspend issued.
Nov 8, 2019 8 demerits · 2 violations
Inspector comments: PDSC information verified in-field.
The pool emergency phone number posted (704.551.5470) was different than the number 9-1-1 had on file. The 9-1-1 operator had the front desk # of 704.551.6800 on file. Employees indicated there is a front desk attendant anytime the pool is open. The front desk number was also added to the sign posted at the emergency phone.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed no section in records to record if main drains are secured. CDI- added to record book.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair. Observed 2 'eye' caps for jets missing out of 7 total. Have replaced.
Jan 28, 2019 0 demerits · 0 violations
Inspector comments: No violations noted. The Aquastar P12 main drain covers have an expiration date of March 2019.
No violations were recorded for this inspection.
Nov 9, 2018 4 demerits · 1 violation
Inspector comments: OBSERVED THE MAIN DRAINS FOR THE SPA NOT TO MATCH THE CURRENT PDSC SPREADSHEET. THIS MAY REQUIRE A NEW PDSC FORM BE SUBMITTED AND APPROVED. IT IS POSSIBLE THAT THIS WAS DONE AND NOT REFLECTED IN THE SPREADSHEET. C. ELMORE WILL FOLLOW UP AT A LATER TIME. NO SUCTION HAZARD SEEMS CREATED BY THE CHANGE AS THE CURRENT DRAIN COVERS ARE EQUAL TO OR GREATER THAN THE FLOW RATING FOR THE PREVIOUS DRAIN COVERS. NO PERMIT ACTION TAKEN.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed 1 jet to be missing the eyeball fitting. This is not materially impacting the sanitary condition or the safety of the spa at this time, but it does need to be repaired. Replace/repair the fitting. No permit action taken.
Feb 20, 2018 4 demerits · 1 violation
Inspector comments: CPO states that the electronic monitors will display flow measurement. If this is not the case, provide flow meter for the system. This is required. Please contact C. Elmore by 5pm on Friday 3/2/18 to verify.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed broken spa fitting on spa wall. Repair fitting.
Oct 10, 2017 10 demerits · 2 violations
Inspector comments: CPO states that electronic monitoring system measures the flow rate. If this is not the case, provide a flow meter for the system. This is required.
#3 · Water quality: pool water pH −6
Observed pH to be below 7.2. pH was corrected to 7.2. Keep pH in 7.2-7.8 safe range.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed gaps in the record book. Keep all required records properly. Daily checks (pH, Chlorine, temperature, and main drains) Must be done every day the pool is open to swimming. Total Alkalinity and Cyanuric Acid (if Cyanuric Acid is used) must be done once a week. Correct this.
Feb 9, 2017 8 demerits · 2 violations
#3 · Water quality: pool water pH −6
Observed pH in spa at 8.4. Adjusted on site to 7.3 onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pumproom floor. Eliminate. Also observed residents personal items being stored in pump room. Eliminate all storage of non pool items in pump room.
Nov 29, 2016 12 demerits · 3 violations
#3 · Water quality: pool water pH −6
Observed pH at 8.0. Adjusted on site to 7.8
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed no daily recordings for maindrain saftey. Record daily.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Oserved water on pump room floor. Repair leak.
Jan 21, 2016 8 demerits · 2 violations
#3 · Water quality: pool water pH −6
Observed pH at 6.8. Adjusted to 7.2 onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump room floor. Repair leak.
Oct 20, 2015 6 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed gaps in daily written records. Maintain daily written records.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pump room floor. Repair leak.
Mar 25, 2015 8 demerits · 3 violations
Inspector comments: G.C. Permits must be placed in public view at the pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed checks for main drains and alkalinity not being recorded. Main drain checks must be done and recorded daily. Alkalinity checks must be done and recorded weekly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak in pump room. Fix the leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water at pool shower to be at least 114F. Hot water shall be no hotter than 110F, at pool fixtures
Nov 5, 2014 6 demerits · 1 violation
#22 · Premises: emergency telephone provided −6
Observed incorrect phone number posted at emergency phone. Corrected onsite.
Feb 6, 2014 8 demerits · 2 violations
Inspector comments: 22 - General Comment: 911 phone # does not match designated #. Both #'s currently posted. 911 must have 704-930-7264 as line. Given 2 weeks to correct or Immediate Suspension will be issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed alkalinity not recorded weekly. Record weekly.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed electronic flow meter installed with no reading on monitor. Repair.
Oct 8, 2013 8 demerits · 2 violations
#22 · Premises: emergency telephone provided −6
911 had different phone number than what was posted at phone. Corrected onsite.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed water on pupmp room floor. Repair leak.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SOUTHMINSTER” or State ID 2060550159). Inspection type (routine vs. follow-up) is not published in the county's data.