38demerits
INSPIRE SOUTHPARK
345 SHARON TOWNSHIP LANE, Charlotte, NC 28211
Year-Round Spa · NC permit/State ID 2060550188
Latest result38 demerits
Last inspectedAug 25, 2026
Inspections on record18
On record sinceJun 5, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 5, 2018Lower is betterAug 25, 2026
Inspections & violations
Aug 25, 2026 38 demerits · 9 violations
Inspector comments: Inspection conducted with CPO Ken and maintenance member Gary. IMMEDIATE SUSPENSION ISSUED. POOL CLOSED SIGNS PLACED.
Please contact EHS Rusi Woo at 704-430-7960 once all of the following items have been repaired/corrected:
- Observed chlorine measuring at 0.0 ppm.
- Observed pH measuring less than 6.8.
- Observed inconsistent record keeping of daily logs (main drain check not observed for the past few days, CA and TA not being
recorded once a week, chlorine and pH not recorded for the past few days).
- Observed algae buildup on pool walls and pool floor.
- Observed one of the two weirs missing.
- Observed one of the gates unable to self-close/self-latch.
- Observed large, damaged crack from deterioration of floor tile on pool deck located alongside skimmer in between the pool and the
spa. Orange cones were placed at the crack as a warning. CPO stated the company they hired to make repairs on pool deck are
scheduled to come on-site this week.
- Observed non operational flow meter.
No night swimming.
NOTES: 1)FILTER PUMP HOUSING REPLACED - NO NAME BADGE. MODEL # INTELLIFLO VSF 011056. 2) SALT NOT APPROVED AS PRIMARY CHLORINATION.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm through NSF approved chlorinator.
Observed chlorine measuring at 0.0 ppm.
CPO stated spa has been closed for the past week due to crack in motor, but no POOL CLOSED sign was posted. Maintenance member stated residents were sent an email last week stating that the spa was closed due to repairs.
IMMEDIATE SUSPENSION ITEM.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH measuring less than 6.8.
IMMEDIATE SUSPENSION ITEM.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable.
.2535(11) Provide weekly recordings for cyanuric acid and total alkalinity.
Observed inconsistent record keeping of daily logs (main drain check not observed for the past few days, CA and TA not being
recorded once a week, chlorine and pH not recorded for the past few days).
INTENT TO SUSPEND ITEM.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
.2537(14) Keep pool surface and pool floor free of debris.
Observed algae buildup on pool walls and pool floor.
INTENT TO SUSPEND ITEM.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs.
Observed one of the two weirs missing.
Replace missing weir.
INTENT TO SUSPEND ITEM.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching.
Observed one of the gates unable to self-close/self-latch.
Repair gate so that it self-closes/self-latches.
INTENT TO SUSPEND ITEM.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Observed large, damaged crack from deterioration of floor tile on pool deck located alongside skimmer in between the pool and the
spa. Orange cones were placed at the crack as a warning. CPO stated the company they hired to make repairs on pool deck are
scheduled to come on-site this week.
INTENT TO SUSPEND ITEM.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
Observed non operational flow meter.
INTENT TO SUSPEND ITEM.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water.
Observed large pool of standing water on pump room floor.
Ensure to remove all standing water from pump room floor.
Feb 16, 2026 30 demerits · 7 violations
Inspector comments: Inspection completed with Lorenzo Steele. Operator requested inspection. Spa to remain on E status
Pool chemistry not in compliance 8.1 pH. permit suspended.
Spa filtration pump is different than the approved pump on PDSC form. Need to submit a new PDSC to this department for review. Permit suspended.
Contact Kurtis Nelson at 980-378-7896 to verify and reopen pool.
The items listed below are 30 day intent to suspend items. These items must be repaired prior to the pool reopening or within 30 days of reopening pool.
1. Replace missing weirs.
2. Ensure sure no greater than 2 inch clearance under fencing.
3. Need to demonstrate automatics chemical feeder shut off when flow is interrupted.
4. Flow meter needs to be operational.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed the pH at 8.1. Permit suspended.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2539(c) All pools shall provide documentation to the Department to verify suction outlet safety compliance. Spa filtration pump is different than the approved pump on PDSC form. Need to submit a new PDSC to this department for review. Permit suspended.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 of 2 missing weirs. Replace.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed area underneath fencing and floor greater than 2 inches in several areas around pool deck.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
.2535(6) Automatic chlorine and bromine feeder pumps shall be automatically prevented from operating when the circulation pump is not in operation. Need to demonstrate automatics chemical feeder shut off when flow is interrupted.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor.
Sep 4, 2025 30 demerits · 7 violations
Inspector comments: Inspection completed with James Smalls.
Permit suspended for no chlorine in spa and emergency phone unable to receive incoming calls. Correct both items and contact Eli Freese at 704.621.2298 to verify and reopen.
The items listed below are 30 days intent to suspend items. They must be corrected once pool is reopened within 30 days.
1. Spa timer exceeds 15 minutes.
2. Gate not self-latching near fountain.
3. Record keeping.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed the chlorine at 0ppm. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Could not locate records. Ensure records are maintained daily.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 of 2 missing weirs. Replace.
Observed debris accumulation on inside of skimmers around upper rim. Clean.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Observed spa jets not turning off until approximately 19 minutes from start of timer.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate near fountain not self-latching.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive incoming calls. Tried using Verizon and ATT phones to connect. Permit suspended.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(a) The equipment room door shall have a permanent lock and be kept locked when not in use by the pool operator. Observed doors propped open when not in use.
.2533(d) Pump room floor shall be kept dry and free of standing water. Water on pump room floor due to major leak at tablet chlorinator.
Mar 17, 2025 26 demerits · 5 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Permit suspended for low pH and emergency phone unable to answer/receive incoming calls after multiple attempts. Contact Eli Freese at 704.621.2298 once corrected to verify and reopen pool.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed the chlorine at 0.0ppm. CDI- adjusted through chlorinator to 8.0ppm by end of inspection.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Obseved the pH below 6.8. Permit suspended.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed debris accumulation around the interior of 1 skimmer basket rim.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive incoming calls. Tried with Verizon mobile phone, T-Mobile mobile phone, and main office phone. None of the phones connected. The 911 operator had correct address and callback information. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
Aug 21, 2024 4 demerits · 1 violation
Inspector comments: Inspection completed with Jonatan Hernandez present.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non operational flow meter.
Feb 13, 2024 38 demerits · 8 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Inspection completed by Anglecia Askew and Eli Freese.
Immediate suspension issued for emergency telephone not receiving incoming calls, low chlorine, and low pH. Correct these items and contact Eli Freese at 704.621.2298 to verify and reopen pool.
Ensure fencing and gates are compliant once immediate suspension is lifted or an intent to suspend the permit will be issued.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.6 ppm. Immediate suspension issued.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 7.0. Immediate suspension issued.
#4 · Water quality: water temperature of heated pool −6
.2535(12) Heated spa temperature greater than 104 F. Maintain spa temperature at 104 F or below. Observed temperature at 105.4. CDI- adjusted to 104.0.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed area underneath fencing and floor greater than 2 inches in several areas around pool deck. Correct or an intent to suspend the permit will be issued.
.2537(b) All gates and doors shall be self-closing, self-latching. Observed both gates not self-latching adequately. Correct or an intent to suspend the permit will be issued.
#20 · Premises: caution signs posted at hot water spas −4
.2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15). Observed no caution signage posted. CDI- posted.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone not able to receive incoming calls. Immediate suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor due to leaks in plumbing.
Aug 22, 2023 12 demerits · 4 violations
Inspector comments: Inspection completed with Jonatan Hernandez present.
Intent to suspend permit issued for gate not self-closing.
Observed some areas of fencing with greater than 2 inches underneath. Correct prior to next inspection or an intent to suspend the permit will be issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate closest to fountain not self-closing. Intent to suspend permit issued. Correct within 30 days.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed flow meter non-operational.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed standing water in pump room due to leak at pump.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
.2526(h) Shower(s) shall be provided. Observed shower non-operational.
Mar 29, 2023 34 demerits · 7 violations
Inspector comments: Inspection completed with Jonatan Hernandez present. Permit suspended for all items listed below. Once corrected, contact Eli Freese at 704.621.2298 to verify and reopen pool/spa.
1. Chlorine at 0ppm.
2. The pH at 6.8.
3. Emergency phone unable to receive incoming calls.
4. One drain cover completely detached from suction outlet.
NOTE: Drain covers are expiring in May, 2023. Replace prior to April 31, 2023 and submit a new pool drain suction compliance (PDSC) form to the health department for verification and approval to receive your operations permit.
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH below 6.8. Permit suspended.
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2537(7) Drain covers shall be in good condition and securely attached. Observed 1 drain cover completely detached from suction outlet. Permit suspended. Pump shut down.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2537(b) All gates and doors shall be self-closing, self-latching. Observed gate nearest the spa not self-closing. Correct or an intent to suspend will be issued.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall remain operable. Observed emergency phone unable to receive calls that are dialed into it. Permit suspended.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Observed non-operational flow meter.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water on pump room floor due to faulty gasket at spa pump.
Oct 6, 2022 22 demerits · 5 violations
Inspector comments: Inspection completed with Jonatan Hernandez (maintenance supervisor).
Permit immediately suspended for chlorine at 0.2 ppm and pH at 8.4. Provide chlorine at 1.0ppm or greater; provide pH between 7.2 and 7.8. Contact Eli Freese at 704.621.2298 once items are corrected to verify and reopen pool.
The items listed below should be corrected before next visit or an intent to suspend the permit may be issued:
1. Clearance under fencing greater than 2 inches.
2. Missing records for main drain safety checks.
**Note: main drain covers expire MAY 2023. Replace covers and submit new PDSC paperwork for approval prior to this date to prevent delay of issuance of 2023 permit.**
#2 · Water quality: disinfectant residual provided by −6
.2535(4) Maintain chlorine at least 1.0 ppm. Observed chlorine at 0.2 ppm. Permit suspended.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.4. Permit suspended.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Observed main drain safety checks not being recorded daily.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed areas underneath fencing where a 5 inch clearance exists.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed leaks at both spa pumps.
Apr 13, 2022 2 demerits · 1 violation
Inspector comments: Inspection completed with Gamal Nasr present.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed water accumulating on pump room floor due to leak at pump.
Aug 10, 2021 2 demerits · 1 violation
Inspector comments: Inspection completed with Gamal Nasr present. No signature due to COVID.
General comment: Observed emergency phone with no audible ring back when emergency number is dialed. Ensure emergency phone has an audible ring when a call is received. Advised repairing/replacing phone.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(d) Pump room floor shall be kept dry and free of standing water. Observed minor leak at spa pump.
Jan 20, 2021 4 demerits · 1 violation
Inspector comments: Inspection completed with Gamal Nasr on site. No signature due to COVID-19.
General comments: observed cyanuric acid not being recorded every week. Ensure cyanuric acid values are recorded at least once
per week.
**Observed emergency phone with no audible ring back when emergency number dialed. Ensure emergency phone has an audible
ringer when a call is received. Repair/replace by 2/19/2021.**
Intent to suspend issued for distance under fencing greater than 2 inches in several areas around pool deck. Correct by 2/19/2021.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Maintain 2" or less under fence and/or gate (post-May 2010). Observed gap underneath fencing around pool perimeter greater than 2 inches and as much as 6 inches in some areas. Intent to suspend issued. Correct by 2/19/2021.
Sep 1, 2020 0 demerits · 0 violations
Inspector comments: Inspection completed with Gamal Nasr on-site. No signature due to COVID-19.
No violations were recorded for this inspection.
Apr 14, 2020 4 demerits · 1 violation
Inspector comments: No signature due to COVID-19.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. Observed 1 weir missing out of 2 total.
Aug 28, 2019 18 demerits · 4 violations
Inspector comments: Immediate suspension for water quality
#2 · Water quality: disinfectant residual provided by −6
Chlorine 0.2 ppm at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm.
**Immediate suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Spa must remain closed until return visit from health department to lift suspension.
#3 · Water quality: pool water pH −6
pH 6.8 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8.
**Immediate suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift suspension. Spa must remain closed until return visit from health department to lift suspension.
Pool Closed signs posted.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs within 4' of spa. .2522(d) Provide at least four ft of clear walking space around spa at all times. Operator moved and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals (salt for pool) stored in extra room by pool. Chemical room open into pump room. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Some water on floor in pump room. Not draining to floor drain. .2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Jan 28, 2019 28 demerits · 7 violations
Inspector comments: Immediate suspension issued for water quality.
#2 · Water quality: disinfectant residual provided by −6
0 ppm chlorine reading at time of inspection. .2535(4) Maintain chlorine at least 1.0 ppm. Chlorination must occur through chlorinator (salt not approved as primary chlorination). **Immediate suspension item. Spa must remain closed until suspension lifted by EHS. Contact Marie Daley at 704-507-6806 when corrected to lift Immediate Suspension.
#3 · Water quality: pool water pH −6
pH 8.2 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. **Immediate Suspension item. Contact Marie Daley at 704-507-6806 when corrected to lift Immediate Suspension.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing temperature, weekend readings and maintenance/corrections. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. *30 Day Intent to Suspend item
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Chlorinator not working correctly at time of inspection. .2535(6) Provide NSF approved automatic chlorinator installed per manufacturer instructions. *30 Day Intent to Suspend item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working at time of inspection. .2518(g) Keep flow meter operational. *30 Day Intent to Suspend item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals being stored in unpermitted room with no ventilation. .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Shower at pool not working at time of inspection. .2626(h) Shower(s) shall be provided.
Aug 6, 2018 18 demerits · 4 violations
Inspector comments: ITS for records, gates and spa timer. Contact Marie Daley at 704-507-6806 when items are corrected to lift 30 Day Intent to Suspend.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No main drain checks on records at time of inspection. Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
*ITS item
#14 · Pool maintenance: spa timer working properly −4
Jets running over 18 minutes at spa. Spa times shall not exceed 15 minutes without manual resetting.
**ITS item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Gate not self-closing, self-latching. Gates must self-close, self-latch.
*ITS item
#22 · Premises: emergency telephone provided −6
Emergency phone number faded, not legible at time of inspection. Signage with legible letters providing dialing instructions, address of pool and pool telephone number shall be posted at the emergency phone. Operator added correct phone numer to signage. Corrected during inspection.
Jun 5, 2018 6 demerits · 1 violation
Inspector comments: Verified PDSC information.
Permit restrictions:
Perimeter trees to be maintained as to not present a foothold
No night swimming
Salt not approved as primary chlorination
#3 · Water quality: pool water pH −6
Observed pH below 7.2. Corrected to 7.3 during inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “INSPIRE SOUTHPARK” or State ID 2060550188). Inspection type (routine vs. follow-up) is not published in the county's data.