6demerits
UPTOWN 550
558 E BROOKLYN VILLAGE AV, Charlotte, NC 28202
Year-Round Spa · NC permit/State ID 2060550191
Latest result6 demerits
Last inspectedFeb 24, 2026
Inspections on record14
On record sinceMar 21, 2019
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 21, 2019Lower is betterFeb 24, 2026
Inspections & violations
Feb 24, 2026 6 demerits · 2 violations
Inspector comments: Inspection completed with Kinte Clark present
Permit conditions/restrictions - VFD for filtration must remain at full speed to meet turnover of 232 GPM. Flow meter must remain operable.
Note- some pitting in plaster in some areas of spa. Repair when able. No permit action at this time.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed some debris accumulation on inside of skimmer lids and inside rim of skimmers. No permit action taken.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leak at plumbing inside pump room. Repair.
Aug 28, 2025 10 demerits · 2 violations
Inspector comments: PERMIT RESTRICTION:
VFD FOR FILTRATION MUST REMAIN AT FULL SPEED TO MEET TURNOVER OF 232 GPM. FLOW METER MUST REMAIN OPERABLE.
MAIN DRAINS EXPIRE 3/1/2029
#4 · Water quality: water temperature of heated pool −6
.2535(12) Heated spa temperature greater than 104 F. Maintain spa temperature at 104 F or below. Observed spa water temperature to be at 106.5. Heater was turned off and CPO was advised not to allow swimming until the water temperature got back to 104 F or less. CDI.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed damage to the lining inside the spa. It is not yet to the point of issuing a deadline or a closure, but should be repaired before it worsens. No Permit Action taken.
Mar 10, 2025 10 demerits · 2 violations
Inspector comments: Pump and motors verified.
Main drain covers expire 3/1/2029.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH was 8.0 upon arrival. Corrected to 7.5. Keep the pH in the proper range at all times of operation. -CDI
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed some gaps in the records. Record spa readings and checks everyday the spa is open. Temperature cannot exceed 104F. No Permit Action taken.
Nov 7, 2024 4 demerits · 1 violation
Inspector comments: Inspection with Noel Lamarre and Jeremy Stawinsky of MCHD present.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed some missing temperature checks in the records. Record spa temperature everyday. Temperature cannot exceed 104F
Jan 30, 2024 8 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Cyanuric acid testing is only needed if it is used in the spa. Observed 1 missing total alkalinity recording for January. Ensure that all items are checked every day or every week as needed.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction.
.2518(k) Replace missing or damaged skimmer basket.
Observed skimmer baskets soiled. Observed some damage to skimmer baskets. Clean and replace skimmer baskets as needed to keep them clean and in good repair in the spa.
Sep 20, 2023 0 demerits · 0 violations
Inspector comments: NO VIOLATION NOTED.
No violations were recorded for this inspection.
Jan 18, 2023 12 demerits · 3 violations
Inspector comments: Observed the 911 operator and the emergency phone sign to give the address of the spa as 558 E. Stonewall St. The street name has been changed and the spa has until 4/30/2023 to correct the addressing with local 911 and to correct the sign. These corrections must be made or the spa will not be issued a new operations permit for the next season.
CONTACT C. ELMORE WHEN THE CORRECTIONS ARE. 704-507-6814
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
.2535(11) The pool operator must maintain records for at least six months.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Observed some temperature data missing from the month of January 2023. Most of the record was in order. No permit action taken. Ensure all required daily and weekly checks are done.
#14 · Pool maintenance: spa timer working properly −4
Observed Spa jets timer to run for 17 minutes and 55 seconds total.
.2537(b) Spa times shall not exceed 15 minutes without manual resetting.
I.T.S. Issued. Deadline is 2/17/2023. Failure to correct the jets to run 15 minutes or less will result in closure of the spa until the correction is made.
#20 · Premises: caution signs posted at hot water spas −4
Observed typographical errors on the printed spa sign. They were corrected during the inspection.
Aug 30, 2022 18 demerits · 5 violations
Inspector comments: 22 - Street address has changed to E. Brooklyn Village Av. 911 still has E. Stonewall St. Pool has until next operating permit to correct. Address shall read 558 E. Stonewall St. 911 shall identify emergency phone as the indoor spa. Address with phone company who will update to 911 system. Given until 2023 operating permit to correct.
Intent to Suspend issued for flow meters.
.2535 - repair flow meter on chlorinator
.2518 - repair flow meter on return line. Required flow at least 232 gpm.
Franklin Moffitt present during the inspection. New CPO on staff. Provide updated CPO information. Currently have Frankie listed as CPO.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
A few days missing from record keeping. Ensure daily record keeping for Bromine, pH and main drains.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some starting of build-up on deck and deck drains at egress of spa. Ensure flooring kept clean.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Flow meter on chlorinator leaking. Repair leak. Intent to Suspend issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not operable. Flow could not be verified. Required at least 232 gpm to ensure turnover is met. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some dry chemicals storage in pump room. Store all chemicals in approved chemical storage room. Approved chemical storage room is located in pump room chemical storage area.
Jan 5, 2022 20 demerits · 5 violations
Inspector comments: Jonathan Valera present during the inspection. Report emailed to Jonathan and manager Kristy.
Intent to Suspend issued for log book and record keeping.
A return visit will be made in 30 days to verify new/updated log book and record keeping.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed new log books from previous inspection. Log book without main drain/VGB section. Some daily record keeping missing from temperature logs in January. Provide log book with section for drain checks and ensure daily record keeping. Intent to Suspend issued.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some build-up/mildew around skimmer casings inside skimmers. Keep clean.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy provided but not USCG approved. Spa is not required to have ring buoys. Removed from deck during inspection. If provided, must be USCG approved and meet ring buoy rope length requirements.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Small leak at flow meter for chlorinator. Repair leak to ensure meeting NSF approval. Leak not enough to drip on floor.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bicarb stored in pump room. Chemical storage room is located in separate building. Maintain chemical storage up off floor and in approved chemical storage room.
Jul 19, 2021 28 demerits · 7 violations
Inspector comments: 5 - Some reagents running low that are not expired. Other reagents in other test kit expired. Replace reagents where needed.
Immediate Suspension issued for spa pH. Once corrected, contact Katie at 704-309-5494 to schedule a return inspection to reopen the spa.
Jonathan Valera present during the inspection.
#3 · Water quality: pool water pH −6
Spa pH at 8.4. Maintain at 7.2 to 7.8. Immediate Suspension issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
One return fitting missing from return on bottom of bench. Replace fitting.
#14 · Pool maintenance: spa timer working properly −4
Spa timer running >15 minutes. Correct to 15 minutes or less.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy kept on deck with rope too long. Corrected length. If ring buoy and rope are kept on deck, must meet code requirements.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Window screens added to windows to allow for ventilation. Windows are able to open. Install limiters so that windows cannot open >4".
Maintenance door not latching. Repair door to self-close, self-latch.
Heater must remain inaccessible. Provide lock for double door gates.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemicals stored in pump room. Store in approved chemical storage room which is pool chemical storage room and maintain up off floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Men's restroom without soap. Provide soap at all handsinks.
Jan 25, 2021 16 demerits · 4 violations
Inspector comments: Intent to Suspend issued for spa timer.
Note: Phone verified at time of inspection to ring back to the emergency phone. Corrected from previous site visit.
Craig Clemmons present during the inspection. No signature due to covid restrictions.
#4 · Water quality: water temperature of heated pool −6
Spa temperature at 105 F. Fresh water added to spa during inspection. Lowered to 100 F.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Stabilized tablets used. Cyanuric acid not recorded for last couple of weeks. Maintain weekly cyanuric acid records and ensure it does not exceed 100 ppm.
#14 · Pool maintenance: spa timer working properly −4
Spa timer running >15 minutes. Repair to run 15 minutes or less. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of bicarb stored on pump room floor. Maintain chemical storage in chemical storage room (permitted space).
Feb 18, 2020 18 demerits · 4 violations
Inspector comments: Immediate Suspension issued for chlorine and pH.
Heater shall remain inacccessible to the public. No lock on gate to heater area.
#2 · Water quality: disinfectant residual provided by −6
Pool chlorine bleached out test kit. Immediate Suspension issued.
G.S. 130A-2(3) Chlorine bleached out test kit. Imminent Hazard to public. Lower to measurable level.
#3 · Water quality: pool water pH −6
Spa pH at 7.0. Immediate Suspension issued.
.2535(1) Maintain pH at 7.2 to 7.8.
#14 · Pool maintenance: spa timer working properly −4
Spa timer >15 minutes.
.2537(b) Spa times shall not exceed 15 minutes without manual resetting.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Shower leaking in men's restrooms.
.2526(m) Keep restrooms and fixtures clean and in good repair.
Oct 31, 2019 10 demerits · 3 violations
Inspector comments: Intent to Suspend issued for spa timer.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Autofill not operational on spa. Currently filling through manual fill line. Repair autofill.
#14 · Pool maintenance: spa timer working properly −4
Spa timer running >15 minutes. Repair to 15 minutes or less. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bicarb stored on chemical storage room floor. Liquid chemicals stored over dry chemicals. Keep storage up off the floor and maintain storage as to not present a hazard.
Note: Operator indicated that they were considering switching to liquid feeder. Chemicals must be stored in chemical storage room or approved chemical storage area meeting rule .2534.
Mar 21, 2019 0 demerits · 0 violations
Inspector comments: Observed no non-compliant conditions.
PDSC information verified.
Permit Issued.
No violations were recorded for this inspection.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “UPTOWN 550” or State ID 2060550191). Inspection type (routine vs. follow-up) is not published in the county's data.