38demerits
LA FITNESS - WOMENS SPA
3024 PROSPERITY CHURCH RD, Charlotte, NC 28269
Year-Round Spa · NC permit/State ID 2060550205
Latest result38 demerits
Last inspectedJul 13, 2026
Inspections on record9
On record sinceJul 20, 2022
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jul 20, 2022Lower is betterJul 13, 2026
Inspections & violations
Jul 13, 2026 38 demerits · 9 violations
Inspector comments: Permit Suspended for the following:
.2535 - maintain chlorine at least 1.0 ppm though automated feeder.
.2535 - maintain pH at 7.2 to 7.8 through automated feeder.
.2530 - correct phone number to reflect accurate phone number - 980-427-9399.
Feeder shall be calibrated prior to opening. Bond wire not attached to pump. Electrical hazard. Permit suspended for imminent hazard.
Once items corrected, contact Katie to reopen the spa. Meck Co Pool Closed sign posted while onsite. While in pump room, patrons got in hot tub and turned on the jets. Additional black mat placed in front of step entrance to keep patrons from utilizing the spa. Spa closed sign posted on entry door into women's locker room. Meck Co Pool Closed sign shall remain in place until a return visit made.
Manager, Quincy, onsite during the inspection. Spoke with Quincy pertaining to the risks of patrons entering the spa with no chlorine and the electrical hazard of pump not being grounded with wire. Manager left during inspection. Front desk assistant signed for inspection form.
#2 · Water quality: disinfectant residual provided by −6
Spa chlorine at 0 ppm. Automated feeder alarming. Chlorine shall be maintained at least 1.0 ppm through feeder. Immediate Suspension issued.
#3 · Water quality: pool water pH −6
Spa pH >8.4. Maintain at 7.2 to 7.8 through feeder. Feeder reading 8.1. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Weekend logs missing from log book for June. Ensure daily record keeping for chlorine, pH and main drain checks.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer lid closest to wall could not be removed. Lid shall be easily removed so that skimmer baskets are accessible.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Back emergency door in hallway could not be verified. Door shall self-close, self-latch. Provide key to verify door. Door is alarmed.
#22 · Premises: emergency telephone provided −6
Phone number at emergency phone incorrect. Corrected to number on file with 911. Verified callback of phone number while onsite.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder not working - alarming. Automated feeder shall be working in accordance with NSF 50. Feeder shall be calibrated and operable to reinstate the permit.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical tanks stored in pump room, not in chemical storage room. Keep chemical storage in approved chemical storage room.
Lines for chemical tanks run in front of chemical storage rooms so not accessible. Move so that chemical storage rooms are accessible.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >113 F. Maintain at 110 F or below.
Jan 12, 2026 24 demerits · 6 violations
Inspector comments: Immediate Suspension issued for:
.2535 - maintain spa pH at 7.2 to 7.8 through the feeder.
Once corrected, contact Katie to schedule a return visit to reopen the spa. Meck Co Pool Closed sign posted while onsite. Signage shall remain in place until a return visit has been made to reopen the spa.
Report emailed to Matt Fenz, Manager, and Eric Sprinkle, CPO.
Quincee Fulp signed for inspection.
#3 · Water quality: pool water pH −6
Spa pH >8.4. Chemical feeder reading 7.7. Maintain spa pH at 7.2 to 7.8. Chemical feeder shall be calibrated so maintaining spa chemistry correctly. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing logs from January 9th. Ensure daily record keeping for chlorine, pH, main drain checks and temperature logs.
No logs for December visible. Spa was closed to the public.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Water level low. Multiple previous visits where water level is low. Water level below the skimmer line. Water level shall be kept above the skimmer line so that skimmers are functioning per NSF requirement.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door entry into locker room with door not latching. Repair door to self-close, self-latch.
Could not access back emergency door. Operator shall demonstrate door self-closes, self-latches.
Door in between pool and locker rooms propped open. Keep door closed so that door is latched and closed. Corrected during the inspection.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
NSF automated feeder reading 7.7 with spa pH greater than 8.4. Calibrate feeder so pool chemistry is balanced.
Operator not present. Automated feeder could not be verified. Feeder shall detect flow and turn off when no flow detected. Operator shall demonstrate.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some chemicals stored in the pump room (granular, muratic, etc). .2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
Piping for automated feeder run over chemical storage room door so right side chemical storage room not easily accessible. Maintain 3 ft. clear walking space in pump room.
Gallon jug of muratic acid stored on top of granular tub in pump room. Store chemicals to prevent cross contamination.
Fan not working in chemical storage room. Fan grate degraded due to chemical corrosion on grate. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Aug 5, 2025 34 demerits · 8 violations
Inspector comments: Immediate Suspension issued for spa chlorine and pH.
.2535 - maintain chlorine at least 1.0 ppm through the chlorinator and spa pH at 7.2 to 7.8.
Note: Local permit for 2025 not posted.
Once corrected, contact Katie for a return visit to reopen the spa. The spa shall remain closed until a return visit has been made. Meck. Co. Pool Closed signs posted during the inspection. Matt Fenz present during the inspection.
#2 · Water quality: disinfectant residual provided by −6
Spa chlorine at 0 ppm. Upon arrival, manager stated spa was closed. Chemical bulkhead broken. No spa closed signs posted. Maintain spa chlorine at least 1.0 ppm through the feeder. Immediate Suspension issued.
#3 · Water quality: pool water pH −6
Spa pH at 8.4. Maintain at 7.2 to 7.8. See comment for 3 on chemical bulkhead. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No DPD2- in test kit. Provide reagents in test kit to ensure accurate record keeping.
Spa closed since July. No records maintained. Ensure daily record keeping for chlorine, pH and main drain checks. Ensure weekly record keeping for total alkalinity and cyanuric acid.
#14 · Pool maintenance: spa timer working properly −4
Spa timer turned off. Could not verify at 15 minutes. Spa timer shall run at 15 minutes or less.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One door, closest to sauna, not self-closing, self-latching. Repair to self-close, self-latch.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder not operable. Management stated chemical bulkhead broken. Feeder shall be operable. Automated feeder shall detect flow and turn off with loss of flow. Be able to demonstrate. Feeder shall be properly calibrated.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Pump turned off. Could not verify flow meter, or pressure gauge on filter. All equipment shall be operable and working correctly.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of bicarb stored on floor in chemical storage room. Placed in plastic bag that was torn. Keep dry chemicals stored off of floor unless stored in waterproof container.
Jan 16, 2025 22 demerits · 6 violations
Inspector comments: Note: Grout redone within 4 ft of spa edge. Note removed from file.
Intent to Suspend issued for:
.2535 - record keeping. Provide log book for December 2024.
.2535 - automated feeder shall detect flow from pump. Demonstrate feeder set up to detect flow. Feeder not calibrated correctly. Calibrate.
Matt Fenz present during the inspection.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Temperature not recorded daily for January 2025 log. Records not available for December 2024. Provide logs for December. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some discoloration on spa floor. Continue to monitor. May require repair in future if darkens. Pool plaster shall reflect >50% light.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Main door from locker rooms to pool propped open. Repeat item. Recommend replacing handle. Door gets propped open since handle does not work at all times. If continued issue, will require replacement of handle. Door shall remain closed. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Water holding deck behind handicap lift. If algae or area becomes slick, will require repair. Deck shall be free of standing water.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Pool operator not onsite during inspection and could not verify that automated feeder detects flow of pump. Intent to Suspend issued. Feeder shall detect flow and turn off with loss of flow.
Feeder reading pH at 7.7 with pH in spa at 7.2. Calibrate feeder. Intent to Suspend issued.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of bicarb stored on chemical storage room floor. Placed in bag; however, bag is ripped. Maintain dry chemical storage off floor if bags are not waterproof.
Chemical storage room door rusted on inside and sticking open at hinge due to rust. Ensure adequate ventilation.
Aug 6, 2024 32 demerits · 8 violations
Inspector comments: Permit suspended for .2535 - maintain pool pH at 7.2 to 7.8. Automated feeder shall be corrected prior to reopening the pool.
Matt Fenz present during the inspection. County Pool Closed sign posted along with facility provided signage at pool and on pool entry door.
#3 · Water quality: pool water pH −6
Spa pH greater than 8.6. Maintain pool pH at 7.2 to 7.8. Immediate Suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
No logs for August. Maintain daily record keeping for chlorine, pH and main drain checks. Maintain weekly record keeping for total alkalinity and cyanuric acid.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some discoloration on spa floor. Continue to monitor. May require repair in future if darkens. Pool plaster shall reflect >50% light.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from pool to locker rooms propped open. Door is sticking. Will require repair once permit is re-instated. Re-occurring issue for several inspections.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some coping edge missing grout. Repair as needed. Opening not greater than 1/2".
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Automated feeder reading 8.2 but not providing acid to pool to lower acid. Requires repair prior to reopening the swimming pool.
Feeder could not be tested to detect flow. Feeder shall detect flow with no flow to pump and turn off with no flow.
Tubing for chemical feeder hangs in front of chemical storage door so not accessible. Move tubing/secure to wall to ensure chemical storage room is accessible.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak around filter lid. Repair leak.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Chemical storage room door rusted on inside and sticking open at hinge due to rust. Ensure adequate ventilation.
Mar 26, 2024 18 demerits · 5 violations
Inspector comments: Intent to Suspend issued for - .2535: maintain cpo to visit property at least daily. Provide documentation for cpo daily visits.
Matthew Fenz, manager, present during the inspection.
#2 · Water quality: disinfectant residual provided by −6
Spa chlorine at 0 ppm. Maintain at least 1.0 ppm through chlorinator. Chlorinator had alarmed and turned the feeder off. Corrected to 3.0 ppm during the inspection through chlorinator.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Management/operator indicated they are only visiting property three times weekly. Intent to Suspend issued.
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to pool area propped open and part of spa barrier. Door corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Severe corrosion of doors in chemical storage rooms. Recommend adding additional ventilation in doors to ensure chemical storage rooms are well ventilated.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap at one sink in women's restroom. Provide soap at sinks for proper handwashing.
Aug 3, 2023 24 demerits · 6 violations
Inspector comments: Spa jets running at time of inspection upon arrival. Spa water with bubbles. Keep water clear.
Immediate Suspension issued for chlorine.
.2535 - maintain chlorine at least 1.0 ppm through chlorinator
Once corrected, contact Katie at 704-309-5494 to reopen the spa. The spa shall remain closed to the public until a return visit has been made. Spa closed sign posted during the inspection.
Pool operator not present during the inspection. Accompanied by the manager on duty. Manager was unable to sign at time of upload.
#2 · Water quality: disinfectant residual provided by −6
Spa chlorine at 0 ppm. Maintain at least 1.0 ppm through chlorinator.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Some reagents expire in August 2023. Replace once expired.
Records maintained at 0 ppm for chlorine. Ensure pool closure if chlorine is not at least 1.0 ppm.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some residue on spa walls. Keep pool walls clean.
#14 · Pool maintenance: spa timer working properly −4
Spa timer exceeding 15 minutes. Timer shall not exceed 15 minutes.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door into bathroom, separating gym area and locker room, not self-latching. Repair to self-close, self-latch.
Door to pool area propped open. Keep closed. Door shall remain self-closing, self-latching.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Severe corrosion of doors in chemical storage rooms. Recommend adding additional ventilation in doors to ensure chemical storage rooms are well ventilated.
Jan 4, 2023 16 demerits · 3 violations
Inspector comments: .2535 (6c) - No CPO available to demonstrate chemical feeder prevention when pump is shut down.
Authorization inspection conducted with Regional Specialist Stacie Rhea.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8.
Observed pH below 7.2 - reading about 6.8 on test kit. Immediate suspension issued.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for alkalinity weekly.
Provide weekly alkalinity checks on pool maintenance records. Ensure that main drains covers are checked daily for fittings and in good repair. Intent so suspend item. Needs to be corrected.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall be inside the pool enclosure or located within 75 ft. of a bather entrance.
Emergency phone for spa which is located on pool deck, is out of use And not dialing to 911. Nearest emergency phone is >75ft from bather entrance. All signage for emergency phone directs patrons to pool deck. Change signage to direct bathers to emergency phone available within 75ft of spa entrance or repair pool deck telephone. Immediate suspension issued.
Jul 20, 2022 10 demerits · 2 violations
Inspector comments: Construction issues have been corrected. Conducted pre-permit inspection.
Permit issued.
Paper permit will be available on our website, Meckpools.Charmeck.org in 3-5 business days for your records.
#3 · Water quality: pool water pH −6
PH 7.0 .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#14 · Pool maintenance: spa timer working properly −4
Spa timer > 15 minutes. .2537(b) Spa times shall not exceed 15 minutes without manual resetting. - Corrected.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “LA FITNESS - WOMENS SPA” or State ID 2060550205). Inspection type (routine vs. follow-up) is not published in the county's data.