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8demerits

CONNERY ON PROVIDENCE - SPA

4520 SHADY STREAM WY, Charlotte, NC 28226
Year-Round Spa · NC permit/State ID 2060550208
Latest result8 demerits
Last inspectedJul 27, 2026
Inspections on record7
On record sinceDec 8, 2023

This facility type is scored in demerits: lower is better (0 = no violations found).

Score history

0918 Dec 8, 2023: 0Apr 25, 2024: 6Dec 4, 2024: 16Mar 25, 2025: 18Nov 4, 2025: 0Mar 31, 2026: 14Jul 27, 2026: 8
Dec 8, 2023Lower is betterJul 27, 2026

Inspections & violations

Jul 27, 2026 8 demerits · 2 violations
Inspector comments: Conducted inspection with CPO. Spa remains in good standing and on A status after corrections. NOTE: Salt not approved as primary chlorination. Const. Date: 7/10/2023
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. PH observed over 8. Operator corrected to 7.2. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3’ clear walking space in pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.

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Mar 31, 2026 14 demerits · 3 violations
Inspector comments: Issued Immediate Suspension for water quality. Spa MUST REMAIN CLOSED with signage posted at entrance until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-68-06 when in compliance to lift suspesnion. Inspection with Rusty Sheehy “E” status
#3 · Water quality: pool water pH −6
PH 8.2 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. *Immediate suspension
#22 · Premises: emergency telephone provided −6
Emergency phone not operable at first call, breaking up. Potted plant blocking phone access at time of inspection. .2530(f) Emergency phone shall remain operable. .2530(f) Emergency phone shall be accessible to all pool users. Phone worked after next call. Monitor. Plant moved for access. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3’ clear walking space in pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Bags of dry pool salt on floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.

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Nov 4, 2025 0 demerits · 0 violations
Inspector comments: Inspection conducted. No violations observed.

No violations were recorded for this inspection.

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Mar 25, 2025 18 demerits · 5 violations
Inspector comments: Salt not approved his primary chlorination.
#3 · Water quality: pool water pH −6
PH 8.2 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. CPO lowered to 7.3. Corrected.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records not kept for last week and entries not accurate (same reading every day for months and no maintenance). .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Operator added entries and this will be checked at pool return visit.
#14 · Pool maintenance: spa timer working properly −4
Timer not working correctly at time of inspection. .2537(b) Spa times shall not exceed 15 minutes without manual resetting. Operator corrected to not exceed 15 mins.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3’ clear walking space in pump room. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#27 · Equipment room: filter backwash discharged through an air gap −2
Air gap missing at backwash. .2513(b) Filter backwash shall be discharged through an air gap.

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Dec 4, 2024 16 demerits · 4 violations
Inspector comments: EHS observed significant condensation on floor beside windows. CPO is encouraged to monitor the conditions to prevent slip hazard. Inspection conducted by Katie Rudisill and Quinn Kennedy
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. Observed pH at 8.0. CDI- CPO lowered pH to 7.8. (-6)
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Observed missing chemical records for spa for October 2024. CPO states they were on leave and no CPO was available to check records. EHS discussed with CPO that when on leave, someone certified must be present to check the records. Records for November observed in compliance. .2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity. Observed expired reagent in chemical kit. Procured non-expired chemicals. (-4)
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Observed spa timer run for longer than 15 minutes. CDI- CPO installs screw to limit timer length to 15 minutes. (-4)
#27 · Equipment room: filter backwash discharged through an air gap −2
.2513(b) Filter backwash shall be discharged through an air gap. Observed no air gap at spa backwash. (-2)

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Apr 25, 2024 6 demerits · 2 violations
Inspector comments: Conducted inspection with CPO Rusty Sheehy. Spa remains in good standing and A status.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Some weekends missing from records. Ensure records are kept daily when pool is open and operating. No permit action.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room. Pump room small and not designed for sufficient walking space around equipment. No permit action.

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Dec 8, 2023 0 demerits · 0 violations
Inspector comments: Observed all items in compliance. Item corrected during inspection: Door hanging on floor tile. Heater repaired during inspection. Rusty Sheehy present during inspection. Permit issued

No violations were recorded for this inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CONNERY ON PROVIDENCE - SPA” or State ID 2060550208). Inspection type (routine vs. follow-up) is not published in the county's data.