4demerits
ELLO HOUSE - SPA
3615 TRYCLAN DR, Charlotte, NC 28217
Year-Round Spa · NC permit/State ID 2060550211
Latest result4 demerits
Last inspectedFeb 12, 2026
Inspections on record6
On record sinceApr 17, 2024
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Apr 17, 2024Lower is betterFeb 12, 2026
Inspections & violations
Feb 12, 2026 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO William. Spa remains in good standing and on A status.
Feature pump: 55gpm
Permit Restrictions: 1) Filtration Pump Flow meter must remain operable. Flow shall be maintained at 70 gpm to 110 gpm to meet turnover and flow restriction of skimmers. 2) Jet Pump Flow meter must remain operable. Flow shall not exceed 138 gpm due to suction line flow restriction. Filtration and feature pull through the same set of drains. Approved for night swimming - 4/17/2025
Const. Date: 2/16/2024 Night Swim?: Yes Night Swim Year: 2028
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting.
Spa timer faceplate with stopper fell off and timer ran for over 17min. CPO corrected by replacing faceplate with stopper. No permit action.
Oct 6, 2025 6 demerits · 1 violation
Inspector comments: Conducted inspection with CPO William Herrera. Pool remains on A status and in good standing.
Jet pump 55gpm
Permit Restrictions: 1)
Filtration Pump Flow
meter must remain
operable. Flow shall be
maintained at 70 gpm to
110 gpm to meet turnover
and flow restriction of
skimmers. 2) Jet Pump
Flow meter must remain
operable. Flow shall not
exceed 138 gpm due to
suction line flow
restriction. Filtration and
feature pull through the
same set of drains.
Approved for night
swimming - 4/17/2025 - re verification due 2028
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
.2537(7) Drain covers shall be in good condition.
Corner of one drain cover (before screw) broken off. Cover still securely attached by all four screws/corners and all fins intact. Cover MUST be replaced with the same approved cover by next inspection. No current permit action.
Apr 8, 2025 4 demerits · 1 violation
Inspector comments: Conducted inspection with CPO William. Jet pump at 30gpm. No night swimming. Spa remains in good standing and on A status.
Note: Filtration pump must be between 70gpm and 110gpm to maintain turnover.
Jet pump must be below 138gpm due to suction line flow restriction.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Spa timer faceplate fell off and timer ran for 18min. CPO corrected by adding a stopper to the dial. No permit action.
Sep 18, 2024 14 demerits · 3 violations
Inspector comments: Conducted inspection with CPO William Herrera. Intent to suspend issued for missing weir and inoperable jet flow meter. Call EHS Devon Moeller when corrected 7049981122.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
.2518(k) Replace missing weirs. One out of two weirs in spa missing. Replace. Intent to suspend item.
#22 · Premises: emergency telephone provided −6
.2530(f) Emergency phone shall be accessible to all pool users.
.2530(f) Emergency phone shall be visible from all areas inside pool enclosure.
Large potted plants blocking emergency phone. Operator removed plants so phone is accessible and visible. EHS recommends moving large pot as well. Operator corrected. No permit action.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational. Spa jet pump flow meter not operational. Intent to suspend item.
Jun 10, 2024 0 demerits · 0 violations
Inspector comments: Conducted follow up inspection with CPO William Herrera. All items in compliance.
No violations were recorded for this inspection.
Apr 17, 2024 4 demerits · 2 violations
Inspector comments: OSV to pool for return construction and operating permit inspection. Permit issued for no night swimming. Construction final passed.
Spa Permit Restrictions:
1)Filtration Pump Flow meter must remain operable. Flow shall be maintained at 70 gpm to 110 gpm to meet turnover and flow restriction of skimmers.
2)Jet Pump Flow meter must remain operable. Flow shall not exceed 138 gpm due to suction line flow restriction.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Ensure chemicals stored up off floor in chemical storage room. Bag of bicarb stored on floor.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in one stall of men's restroom. Provide toilet paper in all stalls.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ELLO HOUSE - SPA” or State ID 2060550211). Inspection type (routine vs. follow-up) is not published in the county's data.