8demerits
RAYS SPLASH PLANET
215 N. SYCAMORE ST, Charlotte, NC 28202
Year Round Specialized Water Recreation · NC permit/State ID 2060570002
Latest result8 demerits
Last inspectedFeb 10, 2026
Inspections on record14
On record sinceJun 13, 2017
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Jun 13, 2017Lower is betterFeb 10, 2026
Inspections & violations
Feb 10, 2026 8 demerits · 2 violations
Inspector comments: General Comments:
Floor damaged in chemical storage room.
Keep in good repair.
Flow meters for features not working.
Dan Osucha present during inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris on pool floor in slide area.
Observed etching on pool floor, monitor.
.2537(14) Keep pool surface and pool floor free of debris.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed missing tiles on perimeter coping throughout.
.2522(g) Decks and walkways shall be slip-resistant.
Dec 11, 2025 10 demerits · 3 violations
Inspector comments: Note: Some build-up on play features around water line.
Some ants around corner where decking is starting to pop.
Daniel Osucha present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on pool floor at slide plunge area and on main drain covers.
Severe etching in some areas on the pool floor. May require repair in future if worsens.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Multiple locations on coping and tile entry area where tile is missing. Replace where needed. No spots with openings large enough for a foot and offsets <1/2". Grout missing in a couple of locations at the tile surrounding the coping. Keep tile and grout in good repair.
Corner at deck near double doors/basketball hoop raised. Offset not >1/2". Monitor. Will require repair if exceeds 1/2".
Chair <5 ft. to pool edge behind slide area. Maintain 5 ft. clearance around the pool in all locations.
Large amount of standing water in front of the women's locker room. Outside of the required deck space. Ensure no slip hazards.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >113 F. Maintain at 110 F or below.
Mar 20, 2025 32 demerits · 10 violations
Inspector comments: 26 - Ensure all piping is labeled so clearly visible. Third pump, could not identify while in lower pump room.
Daniel Osucha present during the inspection.
Intent to Suspend issued for the following:
.2523 - replace depth markers where needed at 3 1/2 ft
.2537 - clean floor at steps and walkway to slide exit - eliminate algae
.2528 - repair double doors to self-close, self-latch
Screws for Paddock drain covers last changed on 9/19/2019. Due for change in 2026.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some debris on pool floor at slide plunge area and on main drain covers.
Severe etching in some areas on the pool floor. May require repair in future if worsens.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
3 1/2 ft. depth markers on pool wall at vortex and on peninsula of lazy river either missing or peeling off. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder loose in lazy river. Tighten and maintain secure.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Some build-up and rust on white steps on play feature. Keep all fixtures clean and in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Double doors not self, close. Repair both doors to self-close, self-latch. Intent to suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Less than 5 ft. from pool wall to edge of pool due to floats on the side of the pool at the lazy river. Maintain 5 ft. clearance around the pool.
Step and standing area for the slide with algae. Keep area free of algae to eliminate slip hazard. Intent to Suspend issued.
Tile missing from coping near far end basketball hoop and at lazy river. Replace tiles where needed.
Standing water on peninsula between play structure and lazy river. Public does not have access. Deck shall slope to drain with no standing water.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at F13 and pipe for feature. Repair leak. Leak not severe enough to warrant an ITS.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in pump room due to leak. Keep floor dry.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
One soap dispenser not operable in women's locker room. Keep fixtures in good repair.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Floor in blue family restroom holding water. Recommend providing SOP for keeping floor free of standing water.
Nov 5, 2024 20 demerits · 5 violations
Inspector comments: Daniel Osucha present during the inspection.
Note - Elevator being worked on at time of inspection. Equipment room left open. Recommend keeping latched when open to the public.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some etching on pool floor in multiple locations. Continue to monitor. May require repair if worsens.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Body hooks located near slide not clearly visible. Blocked by pillar. Corrected during the inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Rafts next to slide area for lazy river less than 5 ft. to pool wall. Maintain 5 ft. clearance around the pool in all locations.
Some tiles missing around coping near the basketball area. Replace tiles where needed.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak at play feature return. Repair leak.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >113 F. Maintain at 110 F or below.
One shower fixture damaged in family restroom. Repair.
One cold water handle not operable in women's locker room. Repair handle.
Apr 11, 2024 8 demerits · 2 violations
Inspector comments: Intent to suspend for return fitting.
Call Chris Sells when repairs are completed at 704 576 8678.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed debris collecting in slide splash down area and under elevated play feature.
.2537(14) Keep pool surface and pool floor free of debris.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Observed one missing return fitting.
Replace eyeball fitting on end of peninsula wall.
.2537(8) Fittings and/or face plates shall be replaced when damaged and kept in good repair.
Feb 7, 2023 20 demerits · 6 violations
Inspector comments: Daniel Osucha present during the inspection.
6 - General Comment - One screw missing from left drain covers near bball hoop. All other screws in place. Drains seem secure and recently inspected 2/2023.
Chlorinator verified to detect flow during the inspection.
Intent to Suspend issued for the following:
.2528 - repair double doors to self-close, self-latch
.2523/.2537 - replace depth markers as listed in the inspection
.2537 - repair chipped plaster on pool floor near slide
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand along pool floor specifically in slide area. Keep pool floor clean.
Repeat - Some etching on pool floor throughout. May require repair in future if worsens.
Chipping plaster at slide area. Repair chipped plaster to eliminate hazard. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Wall and deck depth markers peeling back in multiple locations. Area required for repair:
- 3 1/2 ft. by step exit slide area on deck.
- 3 1/2 ft. on wall by rope at slide area.
- 3 1/2 ft. on deck near vortex.
Replace in any other areas that worsen. Intent to Suspend issued.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Repeat - Ladder at lazy river loose. Tighten handrails.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Double doors to exterior not self-closing, self-latching. Intent to suspend issued. Repair to self-close, self-latch.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Two tiles missing at zero entry. Offset not greater than 1/2".
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water >113 F in restrooms. One sink faucet not operable at family restroom closest to pool entry. Repair faucet.
Nov 29, 2022 26 demerits · 7 violations
Inspector comments: 15 - Body hooks located at back of building, not clearly visible to patrons. Move at least one body hook so clearly visible to patrons at far end of pool near basketball hoop prior to 2023 operating permit.
Chauna Bazluki, Supervisor, and Daniel Oscucha, CPO, present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed etching on pool floor in multiple areas. Monitor. May require repair in future if worsens.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Some depth markers beginning to peel up off pool wall in multiple locations. All depth markers are still clearly visible. Repair/replace once depth marker is not visible.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Ladder near slide loose. Tighten ladder.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
One door to stairwell not self-latching. Repaired during the inspection to self-latch.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Floats located next to lazy river entry with less than 5 ft. from float to wall. Maintain 5 ft. clearance around the pool in all locations.
#22 · Premises: emergency telephone provided −6
Emergency phone located in the guard room. Sign was removed. Additional signage added during the inspection to indicate location of emergency phone. Temporary signage added. Provide permanent signage visible from all areas of the pool deck for the location of the emergency phone.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom at 113.3 F. Maintain at 110 F or below.
Leak at cold water handle at sink furthest from pool. Repair sink.
Men's locker room not viewed at time of inspection. Could not access.
Feb 14, 2022 18 demerits · 5 violations
Inspector comments: 6 - Some rust around main drains located at pool slide. Appears to be located on the sump grate. Drain covers are due for inspection in February 2022. Last inspection, February 2021. Inspect and verify installed per Paddock specifications.
Intent to Suspend issued for depth marker on pool wall and fitting around purple play structure.
Chlorinator verified during inspection to detect flow. No changes in drain covers/pumps since previous inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Debris and build-up on pool floor under play structure and near slide. Keep pool floor clean.
Some etching around pool returns. Monitor and keep flooring in good repair.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
One depth marker on pool wall at lazy river peeling back. Replace wall depth marker. Intent to Suspend issued.
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Blue fastener on bottom of purple play structure not secure and rusting underneath. Secure fastener. Intent to Suspend issued.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck furniture near lazy river less than 5 ft to pool edge. Maintain 5 ft. clearance around pool in all locations.
Some tiles missing from perimeter tile around pool at zero entry. Replace tile where needed.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Two toilets in women's restroom not operable. Repair toilets.
One sink faucet handle leaking in women's restroom (third sink from right).
Keep all fixtures in good repair.
Nov 30, 2021 12 demerits · 4 violations
Inspector comments: 6 - Working with operator on VGB paperwork. Verified pool pumps and drain covers during site visit. Operator provided plumbing drawing which shows that filtration pumps and feature pump are tied to surge tank. Vortex pump and slide pump are tied to trench drain and drains in front of slide. All pumps are tied to trench drain. Assume that all drains are getting suction from all pumps. Max flow of all pumps at 9150 gpm. (7) Paddock 2040PCGO at 1960 gpm. With one drain covered, max flow of pumps does not exceed drain covers at 11,760 gpm total. Waiting on final paperwork from operator. Given to end of 2021 to provide.
16 - Audible alarms placed on doors as temporary repair. If removed, doors shall self-close, self-latch. Currently all doors either self-close, self-latch or self-close with audible alarm.
Note: Repair made to leak at surge tank. No longer leaking.
Permit issued for night swimming. Danial Osucha present during the inspection.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some etching on pool floor and debris on pool floor. Keep pool floor clean and in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some damage to tile near lifeguard chair at vortex. Keep pool deck in good repair. Area is not used by public.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Handicap rail in restroom in women's pulled from wall. Repair rail to wall. Keep fixtures in good repair. Two hand drying devices not operable in men's and women's. Keep all fixtures operable.
#32 · Dressing and sanitary facilities: floors smooth, slip-resistant, kept clean −2
Damage to floor near shower with flooring cracking in men's restroom. Keep flooring in good repair.
Jan 30, 2020 20 demerits · 6 violations
Inspector comments: 17 - Hose for handicap lift sticking out of ground - presents trip hazard. Facility has cone in place over hose. Keep cone over hose to eliminate trip hazard.
24 - Flow meters for vortex, slide, and feature area do not seem to be functioning. Equipment was operating with no flow. Not required per rule.
Intent to Suspend issued for test kit, Paddock drain recertification, pool depth marker at 3 1/2 ft. at steps, and chlorinator verification.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Test kit with expired reagents or test tubes with build-up. Replace test kit. Intent to Suspend issued.
.2535(10) Provide test kit capable of measuring disinfectant level, cyanuric acid and total alkalinity.
Paddock drain covers installed. January 2020 requires recertification of drain covers, per Paddock requirements. Provide certification. Intent to Suspend issued.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
Repeat Item - No wall depth marker at stair entry to slide area. 3 1/2 ft. on deck. >25 ft. between depth markers. Provide at end of step area at 3 1/2 ft at wall. To left of stair. Intent to Suspend issued.
.2523(b) Provide depth markers spaced not to exceed 25 feet when measured along the perimeter of the pool.
Some depth markers on pool wall (2 ft. at vball net area and 3 1/2 ft at lazy river) beginning to peel off. Continue to monitor as need.
.2523(a) Provide depth markers on pool walls and pool deck next to the swimming pool.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Standing water on pool deck near steps for slide and also around clean-out near zero entry.
.2522(f) Deck shall be sloped to drain.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
Operator not present at time of inspection. Chlorinator and acid feeder not verified at time of inspection. Ensure automated systems detect flow and turn off when pump turns off. Intent to Suspend issued.
.2535 Automatic acid feeder shall be automatically prevented from operating when the circulation pump is not in operation.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Container of chemical stored in pump room. Store in approved chemical storage space.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restrooms >115 F. Maintain at 110 F or below. Repeat item.
.2526(i) Water in restrooms shall not exceed 110 F.
Nov 22, 2019 16 demerits · 4 violations
Inspector comments: Note: Paddock drain covers installed. January 2020 requires recertification of drain covers, per Paddock requirements. Provide documentation that drain cover screws were replaced after 7 years from installation. Record keeping shows screws replaced in 2016.
17 - Hose for handicap lift sticking out of ground - presents trip hazard. Facility has cone in place over hose. Keep cone over hose to eliminate trip hazard.
23 - Operator not present at time of inspection. Chlorinator and acid feeder not verified at time of inspection. Ensure automated systems detect flow and turn off when pump turns off.
Note: > 25 ft. between depth markers near step entry to slide area. Public does not have access to islands on either side. Depth is 3 1/2 ft.
Note: Motor for pump 2 appears new. Per operator, pump motor was re-painted and a seal replaced. Motor was not replaced. If replaced, ensure proper permits are pulled and finaled.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand and debris under the play feature. Keep pool flooring clean and in good repair.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Pool requires to sets of lifesaving equipment. Second body hook and pole not present. Corrected during inspection.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some damage to island area near vortex. Keep decking in good repair. Public does not have access to island.
Some standing water on island area between spray feature area and slide. Deck shall be sloped to drain. Original construction.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in restrooms >113 F. Maintain at 110 F or below.
Apr 24, 2019 6 demerits · 2 violations
Inspector comments: Verified PDSC information.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed one damaged coping tile in lap area.
.2537(2) Decks shall be kept in good repair.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water at restrooms at 115 degrees F.
.2626(i) Water in restrooms shall not exceed 110 F.
Oct 10, 2018 6 demerits · 3 violations
Inspector comments: Permit approved
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Observed men's gang showers not functioning at time of inspection.
.2626(h) Shower(s) shall be provided.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restroom at 118 F.
.2626(i) Water in restrooms shall not exceed 110 F.
#30 · Dressing and sanitary facilities: approved water source, no cross connections −2
Observed no backflow preventer on hose bib in men's restroom.
Provide backflow on threaded faucets.
Jun 13, 2017 18 demerits · 5 violations
Inspector comments: 6 - General Comment: Could not verify VGB due to children in water. A return visit will be scheduled to verify when not open to public.
24 - General Comment: Flow meters for feature, slide and vortex not operable. Not Required.
- Chlorinator could not be verified. Will verify on return visit.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Severe etching on pool floor and walls. Keep in good repair. Note: All openings on decks and in pools shall be <1/2". Spray features not viewed.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some build-up on overflow/gutter grates. Keep clean
#12 · Pool maintenance: inlets and other fittings in place and in good repair −4
Some rust on main slide spray feature. Keep in good repair.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some tile missing. Replace where needed.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water in women's >112 F. Maintain at 110 F or below. Could not access men's.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RAYS SPLASH PLANET” or State ID 2060570002). Inspection type (routine vs. follow-up) is not published in the county's data.