20demerits
PHILLIPS LEARNING CENTER
310 W ARROWOOD RD, Charlotte, NC 28217
Home Day Care · NC permit/State ID 2060921995
Latest result20 demerits
Last inspectedOct 23, 2025
Inspections on record13
On record sinceNov 7, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Nov 7, 2013Lower is betterOct 23, 2025
Inspections & violations
Oct 23, 2025 20 demerits · 4 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c). Observed hot water reach 120F in children’s bathroom. Recommend installing mixing valve or adjusting hot water heater so water is between 90-110F. REPEAT
#29 · Adequate diaper changing surfaces; properly cleaned and sanitized −6
A solution of 100 ppm (parts per million) chlorine, or other equivalent method approved by the Director, shall be used for sanitizing common changing surfaces after each diaper change. Section 14 (a). Observed sanitizer solution at 0ppm. Ensure solution is 100ppm.
#31 · Test kit for sanitizing solution provided and used −2
A suitable testing method or kit shall be available, convenient, and used daily to insure compliance with the minimum prescribed sanitizer strength. Section 14 (a). Observed no test strips for sanitizing solution in facility. PIC stated strips are supposed to arrive today.
#41 · Hazardous products in locked storage room or locked cabinet −6
All corrosive agents, insecticides, rodenticides, herbicides, bleaches, detergents, polishes, items containing petroleum products, any product which is under pressure in an aerosol dispensing can, and any substance which may be hazardous to a child if ingested, inhaled, or handled (skin contact) shall be stored in a locked storage room or locked cabinet. Section 16 (b). Observed hazardous cleaners stored on top of fridge in kitchen. Ensure hazardous items are locked.
Nov 19, 2024 18 demerits · 4 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c). Observed hot water reach 120F in children’s bathroom. Recommend installing mixing valve or adjusting hot water heater so water is between 90-110F. REPEAT
#31 · Test kit for sanitizing solution provided and used −2
A suitable testing method or kit shall be available, convenient, and used daily to insure compliance with the minimum prescribed sanitizer strength. Section 14 (a). Observed no test strips for sanitizing solution in facility. PIC stated they just ran out of strips today and will order more.
#39 · Premises clean, drained, and free of vermin harborages and breeding areas −4
The premises, including the outdoor play area, shall be kept clean, drained and free of litter and hazardous materials. Section 15 (e). Observed car batteries and pesticide spray accessible to children on front porch. Clear area of hazardous materials. REPEAT
#42 · Medications in separate locked cabinet or box −6
All medications shall be stored in a locked cabinet or box separate from other items required to be kept locked. Section 16 (c). Observed bottle of Miralax stored on top of refrigerator. Items needs to be in a locked cabinet or box.
Nov 1, 2023 17 demerits · 5 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c). Observed hot water 117F. Strongly recommend installing point of use mixing valve on children’s bathroom faucet.
#23 · Toilet fixtures clean and in good repair −3
All toilet fixtures shall be clean and in good repair. Section 12 (a). Observed toilet seat finish marred. Needs to be replaced
#31 · Test kit for sanitizing solution provided and used −2
A suitable testing method or kit shall be available, convenient, and used daily to insure compliance with the minimum prescribed sanitizer strength. Section 14 (a). Observed test strips expired 10/15. Replace with test strips that are not expired.
#39 · Premises clean, drained, and free of vermin harborages and breeding areas −4
The premises, including the outdoor play area, shall be kept clean, drained and free of litter and hazardous materials. Section 15 (e). Observed pesticides and a car battery on front porch.
#53 · Floors, walls, and ceilings clean and in good repair −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. Section 18 (c). Observed ceiling vents and ceiling fan blades with dust build up.
Oct 25, 2022 8 demerits · 2 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Observed hot water 117F in restroom. Must be 90-110F.
#53 · Floors, walls, and ceilings clean and in good repair −2
Observed dust build up on HVAC vent above restroom door.
Oct 25, 2021 10 demerits · 3 violations
Inspector comments: All violations completed from previous inspection. Owner, Angela Phillips, present.
#17 · Hot water accessible to children 90° F to 110° F −6
Observed hot water 115F in restroom.
#50 · Equipment and toys clean and in good repair −2
Observed build up in crevices of hard toys.
#53 · Floors, walls, and ceilings clean and in good repair −2
Observed dust build up on ceiling fan.
Oct 26, 2020 25 demerits · 7 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c). REPEAT: Observed bathroom hot water more than 110F. An anti scald tempering device is needed.
#22 · Solid waste stored and handled to prevent rodent or insect breeding and public health nuisance −2
Solid wastes shall be discarded with sufficient frequency and in such a manner as to prevent insect breeding and public health nuisance. Section 11 (b). Observed old gutters behind shed holding standing water. Dispose of discarded items.
#25 · Lavatories clean and in good repair −2
Lavatories shall be easily cleanable, clean, in good repair, and kept free of storage. Section 13 (a). Observed storage below sink plumbing including in kitchen.
#28 · Soap and clean individual towels provided −3
An antibacterial soap shall be provided at each handwash lavatory area. Section 12 (c). Observed no soap or paper towels provided at hand sink in kitchen.
#39 · Premises clean, drained, and free of vermin harborages and breeding areas −4
Grass and other vegetation shall be maintained in a manner which does not encourage the harborage of vermin. Section 15 (e). Observed a lot of vegetation growing through fencing.
#43 · Potentially flammable or hazardous items, equipment, or supplies properly stored −6
Rooms or areas which are not to be used by children shall be locked, or otherwise separated by use of an effective barrier. Section 16 (g). Observed the access door to the crawlspace unlocked. Keep locked.
#53 · Floors, walls, and ceilings clean and in good repair −2
The walls and ceilings of all rooms and areas shall be kept clean and in good repair. Section 18 (c). Observed strom door with mold and diamond shaped casing broken. Clean dusty ceiling vents and any cobwebs.
Oct 24, 2019 21 demerits · 6 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c).Observed the water in the restroom at 119F. ***REPEAT***
#28 · Soap and clean individual towels provided −3
An antibacterial soap shall be provided at each handwash lavatory area. Section 12 (c). Observed empty soap dispenser at handwash lavatory area. No soap at handwash sink in kitchen. Provider provided soap in kitchen handwash sink.
#30 · Sanitizing solution in labeled spray bottle, available and used after each diaper change −2
Sanitizer shall be used from a labeled spray bottle. Section 14 (a). Observed labeled sanitizer concentration level @0ppm. Provider discarded and remade sanitizer to reach 200ppm.
#43 · Potentially flammable or hazardous items, equipment, or supplies properly stored −6
Potentially flammable or HAZARDOUS items, equipment, or supplies properly stored. Observed fire extinguisher sitting in front of the cabinet in the kitchen where children have access to.Replace or repair cover on the side of the house to prevent children from entering crawlspace.
#49 · Furniture clean and in good repair −2
Furniture shall be kept clean and in good repair. Section 17 (e). Observed ripped cot.
#50 · Equipment and toys clean and in good repair −2
Equipment and toys provided by the facility shall be kept clean and in good repair. Section 17 (f). Observed dust particles on toy shelving.
Nov 26, 2018 26 demerits · 6 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Repeat Observed hot water in restroom reach 119F. **Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c).
#25 · Lavatories clean and in good repair −2
Observed items being stored under restroom hand sink. Ensure area under hand sink is kept free of storage. **Lavatories shall be easily cleanable, clean, in good repair, and kept free of storage. Section 13 (a).
#37 · Effective control of rodents, insects, and other vermin −4
Repeat Observed several dead roaches in kitchen. Ensure dead insects are removed as needed.**Effective measures shall be taken to keep insects, rodents, and other vermin out of the child day care home facility and to prevent their breeding or presence on the premises. Section 15 (c).General Comment (No points): Observed standing water on playground. Ensure water from toys is dumped after rainfall. **The premises, including the outdoor play area, shall be kept clean, drained and free of litter and hazardous materials. Section 15 (e).
#41 · Hazardous products in locked storage room or locked cabinet −6
Observed propane tank stored by grill near gate. Observed disinfectant wipes being stored on shelf in restroom. **All corrosive agents, insecticides, rodenticides, herbicides, bleaches, detergents, polishes, items containing petroleum products, any product which is under pressure in an aerosol dispensing can, and any substance which may be hazardous to a child if ingested, inhaled, or handled (skin contact) shall be stored in a locked storage room or locked cabinet. Section 16 (b).
#42 · Medications in separate locked cabinet or box −6
Observed medication in refrigerator unlocked. Observed medication on top of the refrigerator unlocked. **All medications shall be stored in a locked cabinet or box separate from other items required to be kept locked. Section 16 (c).
#50 · Equipment and toys clean and in good repair −2
Observed cleaning needed in the cracks and crevices of couch in play area. **Equipment and toys provided by the facility shall be kept clean and in good repair. Section 17 (f).
Nov 3, 2017 24 demerits · 6 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Observed the water in the restroom at 119F. Hot water to those areas accessible to children shall not be less than 90F and shall not exceed 110F. Section 9 (c).
#29 · Adequate diaper changing surfaces; properly cleaned and sanitized −6
Observed no sanitizer at 100ppm chlorine. Facility is has a Clorox cleaner that they are using as a sanitizer, but it is above 1000ppm chlorine.A solution of 100 ppm (parts per million) chlorine, or other equivalent method approved by the Director, shall be used for sanitizing common changing surfaces after each diaper change. Section 14 (a).
#37 · Effective control of rodents, insects, and other vermin −4
Observed roaches in the kitchen. PROVIDE PEST CONTROL TREATMENTEffective measures shall be taken to keep insects, rodents, and other vermin out of the child day care home facility and to prevent their breeding or presence on the premises. Section 15 (c).
#45 · Individual bed, cot, or mat with linen provided; labeled −4
Observed a cot chart with 3 names, but more children present. Update.A separate bed, cot, or mat, equipped with individual linen, shall be assigned and labeled for each child in care for more than four hours to use during rest periods. Section 17 (a).
#50 · Equipment and toys clean and in good repair −2
-Observed toys (trucks, large kitchen, etc) soiled. Clean: Wash, Rinse, and Sanitize.-Observed a part of a car broken on the playground. Remove from play.Equipment and toys provided by the facility shall be kept clean and in good repair. Section 17 (f).
#53 · Floors, walls, and ceilings clean and in good repair −2
Observed debris collected on the floor inside of the pantry. Clean. (This in addition to other cleaning along with pest control treatment may help control the roaches).All floors shall be kept clean and in good repair. Section 18 (a).Report emailed to phillipslearningcenter@gmail.com
Oct 28, 2016 22 demerits · 5 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Repeat: Observed the restroom water at 116F.Hot water to those areas accessible to children shall not be less than 90F and shall not exceed 110F. Section 9 (c).
#41 · Hazardous products in locked storage room or locked cabinet −6
Observed the restroom cabinet containing aerosol cans of chemicals unlocked.All corrosive agents, insecticides, rodenticides, herbicides, bleaches, detergents, polishes, items containing petroleum products, any product which is under pressure in an aerosol dispensing can, and any substance which may be hazardous to a child if ingested, inhaled, or handled (skin contact) shall be stored in a locked storage room or locked cabinet. Section 16 (b).
#43 · Potentially flammable or hazardous items, equipment, or supplies properly stored −6
Repeat: Observed a propane tank connected to the grill in the outside play area.Cigarette lighters, matches, and similar items which could pose a fire hazard shall be kept where children cannot reach them. Section 16 (b).
#49 · Furniture clean and in good repair −2
-Repeat: Observed the laminate counter top in the kitchen lifting up.-Observed the kitchen cabinet in need of cleaning. Furniture shall be kept clean and in good repair. Section 17 (e).
#53 · Floors, walls, and ceilings clean and in good repair −2
\Observed the ceiling fan blades dusty in the kitchen and play room.The walls and ceilings of all rooms and areas shall be kept clean and in good repair. Section 18 (c).Report emailed to aphill16@bellsounth.net
Oct 22, 2015 24 demerits · 5 violations
#17 · Hot water accessible to children 90° F to 110° F −6
Observed the restroom water at 117F.Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c).
#29 · Adequate diaper changing surfaces; properly cleaned and sanitized −6
Observed a rip in the diaper changing pad. Replace.Each child in diapers shall be changed while the child is in his/her own crib or bed or on a smooth, nonabsorbent, easily cleanable surface. Section 14 (a).
#37 · Effective control of rodents, insects, and other vermin −4
Observed roaches in the kitchen. Provide pest control.Effective measures shall be taken to keep insects, rodents, and other vermin out of the child day care home facility and to prevent their breeding or presence on the premises. Section 15 (c).
#43 · Potentially flammable or hazardous items, equipment, or supplies properly stored −6
Observed a propane tank connected to the grill in the outside play area.Cigarette lighters, matches, and similar items which could pose a fire hazard shall be kept where children cannot reach them. Section 16 (b).
#49 · Furniture clean and in good repair −2
Observed the laminate counter top in the kitchen lifting up.Furniture shall be kept clean and in good repair. Section 17 (e).Report emailed to aphill16@bellsounth.net
Dec 10, 2014 27 demerits · 5 violations
#10 · Food service, eating and drinking utensils and equipment clean, in good repair and free of corrosion −3
Observed kitchen equipment needs cleaning and hood flaking paint. Oven missing handle.**All food service and eating and drinking utensils and equipment shall be in good repair, free of corrosion, and kept clean. Section 8 (a).
#17 · Hot water accessible to children 90° F to 110° F −6
Observed hot water in bathroom at 120F.**Hot water to those areas accessible to children shall not be less than 90øF and shall not exceed 110øF. Section 9 (c).
#29 · Adequate diaper changing surfaces; properly cleaned and sanitized −6
Observed sanitizer at 50 ppm chlorine.**A solution of 100 ppm (parts per million) chlorine, or other equivalent method approved by the Director, shall be used for sanitizing common changing surfaces after each diaper change. Section 14 (a).
#43 · Potentially flammable or hazardous items, equipment, or supplies properly stored −6
Observed shed with lawn equipment and yard related chemicals not Iocked. . Hazardous items on side of porch in area of walk to childcare entrance door.**Equipment and supplies such as lawn-mowers, power tools, firearms, ammunition, and nails shall be stored in an area where children are not allowed to play. Section 16 (d).
#45 · Individual bed, cot, or mat with linen provided; labeled −4
Observed children napping without sheets on their cots. Provide (or have parents provide) linen.**Beds and linen used by members of the household of the operator shall not be used for children receiving care in the child day care home. Section 17 (a).
Nov 7, 2013 8 demerits · 1 violation
#17 · Hot water accessible to children 90° F to 110° F −6
Observed water at the restroom hand sink at 118F.Hot water to those areas accessible to children shall not be less than 90°F and shall not exceed 110°F. Section 9 (c).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PHILLIPS LEARNING CENTER” or State ID 2060921995). Inspection type (routine vs. follow-up) is not published in the county's data.