30demerits
HILTON GARDEN INN
9315 STATESVILLE RD, Charlotte, NC 28269
Year-Round Swimming Pool · NC permit/State ID 2060530171
Latest result30 demerits
Last inspectedOct 10, 2023
Inspections on record22
On record sinceSep 17, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Sep 17, 2013Lower is betterOct 10, 2023
Inspections & violations
Oct 10, 2023 30 demerits · 8 violations
Inspector comments: Inspection conducted with inspector Jordan Johnson and maintenance staff Tyrone Williams.
Not able to verify lighting for night swimming permit. Will return to verify lights work.
Pool is heated. Heater was off at the time of inspection.
No free chlorine in the pool. Automatic chlorinator was off. Facility has issues with GFCI receptacle tripping. Recommend replacing.
Test kit reagents recently expired or will be expiring soon. Recommend getting a new test kit.
Intent to suspend issued
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#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 3ppm.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir broken. .2518(k) Provide functional weirs. - Intent to suspend item.
Skimmer baskets full of leaves. .2518(k) Keep skimmers free of debris so skimmers are capable of operating per manufacturer instruction. - Corrected.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail missing escutcheon plate. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope for one of the ring buoys snapped and tied back together. .2530(a) Provide USCG approved ring buoy with 18 foot throw rope. Rope must be continuous. - Ring buoy with damaged throw rope removed by maintenance. Still have one ring buoy and throw rope on pool deck that meet requirements.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from lobby to pool deck does not latch, is not alarmed. This is a repeat issue. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. - Intent to suspend item.
Gate stuck standing open. .2528(a) Access gates shall swing away from the pool and be self-latching, self-closing unless an attendant AND lifeguard are present. - Intent to suspend item.
Pre-2010 fence less than 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Corrected.
Portion of pool deck on indoor portion of pool chipping. .2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room not working. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Fan in pump room not working. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Some piping not labeled or labels heavily faded. .2518(d) Piping and valves shall be labeled with color codes or labels.
Feb 22, 2023 4 demerits · 1 violation
Inspector comments: Inspection conducted with CPO Lynn Sizemore.
Emergency phone number calls back to front desk. Ensure front desk is staffed whenever the pool is open.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from lobby to pool deck does not latch, is not alarmed. This is a repeat issue. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. -Corrected. Door latch re-enabled.
Pre-2010 fence less than 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Nov 9, 2022 10 demerits · 2 violations
Inspector comments: Inspection conducted with Lynn Sizemore. Intent to suspend issued to side entry door not fully closing/self latching. Operator has 30 days to correct. Contact Hope McIntosh at 980-229-7549 when corrected.
Lighting verified to be operating. Pool remains approved for night swimming.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
.2530(a) Provide ring buoy for rope 1.5 times the width of the pool or 50 ft whichever is less. One ring buoy with rope longer than 18’. CDI - corrected to 18’.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence less than 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
.2537(b) All gates and doors shall be self-closing, self-latching. Side entry door into meeting room will not fully self close - hanging on raised threshold. Intent to suspend item.
Mar 7, 2022 4 demerits · 1 violation
Inspector comments: Inspection conducted with Mike Simpson. Due to COVID-19 precautions, inspection not signed by the operator.
Note* Heater off, and currently bypassed. Water not heated.
Verified deck lighting. Will need to verify underwater lights work for night swimming permit to be issued for 2022 operating season.
Operator had difficulty hearing me. Recommend checking lines or replacing handset.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence less than 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Pre-2010 fence with gaps > 4" through the fence in places. .2528(a) Provide no openings in fence and/or gate greater than 4"x4".
Dec 1, 2021 38 demerits · 9 violations
Inspector comments: Inspection conducted with Engineer Mike Simpson. Due to COVID-19 precautions, inspection not signed by the engineer.
Verified outdoor lights were in good working order. Pool still permitted for night swimming.
Pool not currently heated. Heater turned off and pool water bypasses the heater.
Intent to suspend issued
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#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. .2535(4) Maintain chlorine at least 1.0 ppm. - Corrected to 3 ppm.
#3 · Water quality: pool water pH −6
pH 7.0. .2535(1) Maintain pH at 7.2 to 7.8. - Corrected to 7.2.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Cyanuric acid test showed no stabilizer in the pool. .2535(4) When chlorine is used as the disinfectant it must be stabilized with cyanuric acid not to exceed 100 ppm. - Intent to suspend item.
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail missing escutcheon plate. .2521 Install handrails per manufacturer instructions.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One ring buoy with throw rope that was too long. .2530(a) Provide USCG approved ring buoy with 18 foot throw rope. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from lobby to pool deck does not latch, is not alarmed. This is a repeat issue. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Alarm turned on by hotel staff.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs on outdoor pool deck too close to pool edge. .2522(a) Provide 6 ft of clear walking space around the pool at all times. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare pump basket not observed. .2518(e) Provide a spare basket for pump. - Intent to suspend item.
Flow meter stuck. .2518(g) Keep flow meter operational. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room not working. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Fan in pump room not working. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Feb 22, 2021 34 demerits · 9 violations
Inspector comments: Inspection conducted with inspector Jasmine Hammond and hotel manager Tom Ferrell. Due to COVID-19 precautions, inspection was not signed by the manager.
Natural gas smell in pump room. Manager turned off gas at the heater. Gas line heavily rusted, recommend having the line checked.
Walls in pump room damaged from ongoing leak. Maintain pump room in good condition.
Pool with automatic feeder. Recommend recalibrating it regularly.
Pool not currently approved for night swimming. Lighting inspection scheduled for tomorrow morning at 6:00 AM.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable Order.”
#3 · Water quality: pool water pH −6
pH 7.1. .2535(1) Maintain pH at 7.2 to 7.8. Operator overshot to > 8.4. Acid feeder corrected it back to 7.6. Use acid demand test to determine correct amount of chemicals to add to the pool.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Most of February and part of January. pH consistently out of range, chlorine less than 1ppm with no corrective actions noted. Ensure chemicals are properly balanced daily. .2537(c) Pool owner shall provide for the operation and maintenance of the pool by a trained pool operator.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir not attached to the skimmer. .2518(k) Provide functional weirs.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
One ring buoy with 23 foot throw rope. .2530(a) Provide USCG approved ring buoy with 18 foot throw rope. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Pre-2010 fence less than 48" high in places. .2528(a) Pool fence shall be at least 48" in height measured from outside of barrier.
Pre-20210 fence with gaps > 4" through the fence in places. .2528(a) Provide no openings in fence and/or gate greater than 4"x4".
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare pump basket not observed. .2518(e) Provide a spare basket for pump.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Major leak at the heater in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Fan in pump room not functioning. .2533(e) Provide continuous forced ventilation or cross ventilation in pump room.
Fan in chemical storage room not functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in restroom 127.5F. .2526(i) Water in restrooms shall not exceed 110 F.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No floor drain in the restroom. .2526(c) Floor drains shall be provided in restrooms.
Jul 13, 2020 18 demerits · 5 violations
Inspector comments: Inspection conducted with Tom Ferrell. Due to COVID-19 precautions, inspection was not signed by the operator.
Indoor handrail missing escutcheon plate. Recommend providing an escutcheon plate for the handrail.
Stainless steel in the pool now stained black. Recommend cleaning or replacing as needed.
Pool floor and walls with heavy copper staining. Black algae on pool floor and pool walls looks worse than my last visit in June. Maintain proper water chemistry and maintain pool free of algae.
Chairs on pool deck closely spaced. Recommend removing some of the chairs on the pool deck to encourage social distancing.
Pool is not permitted for night swimming. Contact Will Harrison (704-507-6824) to schedule a pool lighting inspection. This can be done at the same time the Intent to Suspend visit is conducted.
“Executive Order No. 141 or subsequent Orders are in effect unless such Orders are rescinded or superseded by another applicable
Order.”
Intent to Suspend issued.
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
Missing some days this month. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Heavy black algae growth on pool floor and pool walls. This has been an ongoing issue since at least June.
.2514(c) Pool finish shall be white or light colored. .2537(14) Keep pool surface and pool floor free of debris. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Both weirs missing. .2518(k) Replace missing weirs. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from lobby to pool deck does not latch, is not alarmed. This is a repeat issue. .2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Alarm turned on by operator.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemcal storage room does not appear to be functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in
chemical storage room.
Bag of sodium bicarbonate on chemical storage room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or
store up off the floor.
Leak in the pump room. .2533(d) Pump room floor shall be kept dry and free of standing water.
Feb 17, 2020 24 demerits · 7 violations
Inspector comments: Indoor handrail missing escutcheon plate. Recommend providing an escutcheon plate for the handrail.
Verified PDSC form, replaced main drains and abandoned equalizer lines. Both ends plugged with a screw in cap.
Pool log sheet indicates pool is not stabilized. Observed stabilized shock and a bags of stabilizer in the chemical storage room. Ensure that cyanuric acid is checked weekly. If not being used, recommend maintaining an appropriate level of cyanuric acid in the pool to stabilize the chlorine.
Indoor spa filled in with concrete. Facility plans to redo the deck around the pool. Ensure that the deck still meets the following requirements.
5 feet clear walkway around the pool on inside portion and 6 feet clear walkway around the pool on outside portion.
Deck shall be non-slip, sloped to drain and maintained free of standing water.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Daily pool maintenance activities are not being recorded. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing, other weir stuck. .2518(k) Maintain skimmers with functional weirs. Corrected by operator.
Skimmer baskets cracked. .2518(k) Replace missing or damaged skimmer basket.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Both throw ropes too long. .2530(a) Provide U.S. Coast Guard approved ring buoy for 18 foot throw rope. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Spare pump basket not observed. .2518(e) Provide a spare basket for pump.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemcal storage room does not appear to be functioning. .2534(3) Provide continuous forced ventilation or cross ventilation in chemical storage room.
Plastic bag of chemicals on chemical storage room floor. .2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Return lines and fill lines not labeled. .2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. .2526(i) Water in restrooms shall not exceed 110 F.
Nov 6, 2019 10 demerits · 3 violations
Inspector comments: Drain covers and equalizer line covers expire Feburary 2020.
Piping around the pool heater burned. Recommend replacing.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Both weirs missing. .2518(k) Replace missing weirs. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. .2518(g) Keep flow meter operational. Corrected by operator.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Bag of dry chemicals stored on top of drum of acid. .2534(5) Chemicals shall be stored as to prevent a reaction and permit for easy clean-up. Corrected by operator.
Jan 23, 2019 30 demerits · 8 violations
Inspector comments: Intent to suspend issued.
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. .2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer baskets full. Corrected by operator.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Ring buoy damaged. Corrected by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence less than 48" high in places. Maintain fence at least 48" high with no gaps > 4" under the fence.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Chairs and table too close to the pool. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace. - Intent to Suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan not functioning in chemical storage room. Provide either forced air or cross ventilation.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water > 110F. Maintain at 110F or less.
Aug 27, 2018 28 demerits · 7 violations
Inspector comments: Ring buoy beckets starting to come loose. Recommend replacing with US Coast Guard approved ring buoy with 18 foot throw rope.
Intent to suspend issued.
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#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Equalizer line cover missing. Corrected by operator.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Scum build up on the tiles. Clean pool tiles regularly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Skimmer basket dirty. One weir stuck. Clean skimmer baskets regularly and maintain functional weirs.
#9 · Pool maintenance: depth markings and no diving markers or signs visible and properly located −4
No diving tile by the spa is not non-slip. Provide non-slip tiles for depth markers and no diving tiles on the pool deck. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence < 48" high in places. Maintain fence at least 48" high with no gaps > 4" under or through the fence.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs too close to the pool. Maintain at least 6 feet clear walkway around the pool. - Intent to suspend item.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan in chemical storage room not functioning. Provide either cross or forced air ventilation.
Dry chemicals stored on the ground in the chemical storage room. Corrected by operator.
Jan 31, 2018 30 demerits · 7 violations
Inspector comments: Note: filter replaced with new TR-60 filter. Will check to see if changes have been approved through in field plan review.
Note: Underwater lights not on at time of inspection. Pool open 24 hours a day. Ensure adequate lighting when pool is open.
Intent to suspend issued.
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#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some sand on the pool floor. Vacuum regularly.
Scum buildup on tiles. Clean regularly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
One weir missing. Corrected by operator.
Skimmer basket full, clean regularly. Corrected by operator.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Some ring buoys damaged. Replaced by operator.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door from lobby not self-latching. Door near spa does not always latch. Provide doors that are self-closing and self-latching. - Intent to suspend item.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Some chairs and table too close to pool edge. Maintain at least 6 feet clear walkway on outdoor pool area and at least 5 feet clear walkway on inside pool area. Corrected by operator.
#22 · Premises: emergency telephone provided −6
Emergency phone signage with incorrect phone number posted. Corrected by operator.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Fan for chemical storage room not functioning. Provide either forced air or cross ventilation.
Oct 2, 2017 14 demerits · 4 violations
Inspector comments: 15) Ring buoys starting to peel. Keep in good repair. Recommended replacing with U.S. Coast Gaurd approved ring buoy. OPerator replaced with spare.
22) Emergency telephone information starting to fade. SIgn must provide legible letters with information for pool (dialing instructions, address and phone number). Pool operator has ordered a new emergency phone sign and placed temporary sign by phone with legible information, Corrected during inspection (CDI).
17) Cracks around pool floor inside and some of deck cracking/chipping outside. Keep in good repair and free of trip hazards (less than 1/2 inch). Chairs in walkway within 5 feet inside and 6 feet outside. Keep area clear of trip hazards. Operator moved chairs (CDI).
18) Outside signage does not include "CHILDREN SHOULD NOT USE THE SWIMMING POOL WITHOUT ADULT SUPERVISION" and "ADULTS SHOULD NOT SWIM ALONE" in a minimum of one inch lettering. SIgnage inside pool area upon entering is clearly visible and correct wording. Operator is ordering new signage for outside pool area.
19) Outside signage does not prohibit pets. Provide signage to prohibit pets. Operator is ordering new pool signage for outside.
Permit posted on wall was expired. Keep updated permits posted. Operator posted new permits. CDI.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Observed some debris and leaves in bottom of pool. Keep pool bottom kept clean and free of debris.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Weir missing in outside section of pool. Install functional weir.
Debris in skimmer baskets. Keep clean.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter not working properly. Repair or replace for flow meter to work properly.
No spare pump basket. Provide spare pump basket.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Pipes in pump rooms fading and direction of flow and identification of pipes is unclear. Keep clearly labeled for identification.
Jan 19, 2017 22 demerits · 6 violations
Inspector comments: Intent to suspend issued.
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
Operator checking pool chemicals using readings on heaters and chemical control board. Use pool test kit and thermometer to test water chemistry. Check daily Cl, pH, main drains and temperature. Check at least weekly total alkalinity and cyanuric acid if used. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Missing one weir. Install functional weir.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence with gaps > 4" under the fence. Maintain fence with no gaps > 4" under the fence.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Underwater lights not on. Pool is open 24 hours a day. Provide functional underwater lighting.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Replaced by operator.
Provide spare pump basket for pump.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Pool pump leaking. Fix leak.
Sep 28, 2016 16 demerits · 5 violations
Inspector comments: 22) Phone cord for emergency phone crushed. Recommend replacing.
22) Emergency phone signage in outside part of pool heavily worn. Recommend replacing.
Intent to suspend issued.
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#5 · Water quality: daily written records of water quality and test kit kept on site −4
No recent records. Check daily Cl, pH, main drains and temperature. Check at least weekly total alkalinity and cyanuric acid. - Intent to suspend item.
New CPO for the pool. Provide updated CPO information. - Intent to suspend item.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
On skimmer basket damaged. Replace.
Missing one of two weirs. Install functional weirs. - Intent to suspend item.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Fence less than 48 inches high in places. Provide fencing at least 48 inches high from the outside approach.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in pump room at pool filter. Fix leak.
Bag of soda ash stored on barrel of liquid chlorine. Separate chemicals properly.
Provide chemical hazard sign on chemical storage room door.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Vacuum line mislabeled in pump room. Correctly label all pipes and valves. Corrected by operator.
Mar 23, 2016 6 demerits · 1 violation
#3 · Water quality: pool water pH −6
Operator adjusted pH, but resulting pH still <7.2. Immediate suspension issued.
Jan 28, 2016 30 demerits · 8 violations
Inspector comments: Permits posted are expired. Go to Meckpools.charmeck.org to print current permits and post in pool/spa area.Pump information on approved PDSC form does not match what is installed. Fill out new PDSC form and submit to our office. Pump installed was Hayward RS1500.Immediate suspension issued.2)Contact Will Harrison (704-507-6824) for reinspection when issues have been corrected.
#2 · Water quality: disinfectant residual provided by −6
No free chlorine in the pool. Maintain at least 1 ppm free chlorine. - Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Improper reccord keeping. No dates, unable to tell pool records from spa records, missing needed information. Check daily Cl, pH, main drains and temperature. Check at least weekly TA and CYA. - Intent to suspend item.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope length shall be 18 feet long. One of the throw ropes too short. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to lobby not self-latching. Make all gates and doors self-closing and self-laching. - Intent to suspend item.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Leak in pump room at pool chlorine feeder. Fix feeder.Vent off in chemical storage room. Chemical storage room shall have continuous ventilation. Corrected by operator.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Pipes missing labels or incorrectly labeled. Label all pipes. Pool has vacuum line, none of the pipes in the pump room was labeled as the vacuum line.
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Post signage in outside pool area directing bathers to shower before entering the pool.
Aug 5, 2015 14 demerits · 3 violations
Inspector comments: Back gate sticks. Have gate self-closing and self-latching.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Staff member took records home. Keep records onsite. Check daily Cl, pH main drains, and temperature. Check at least weekly total alkalinity and cyanuric acid.
#22 · Premises: emergency telephone provided −6
Unable to open box for emergency phone. Make emergency phone easily accessible. Corrected by operator.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Feb 19, 2015 28 demerits · 7 violations
Inspector comments: Intent to suspend issued.
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#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Pool floor dirty. Clean regularly.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Baskets with debris. Clean regularly.
#15 · Premises: body hook and ring buoy with throw rope or lifeguard with rescue tube provided and properly located −6
Throw rope < 18' on outside ring buoy. Corrected.
#18 · Premises: lifeguards present or warning signs posted −4
Inadequate signage on outside part of pool. Provide signage prohibiting pets, glass, and in at least 1" lettering stating "ADULTS SHOULD NOT SWIM ALONE" and "CHILDREN SHOULD NOT USE THE SWIMMING POOL WITHOUT ADULT SUPERVISION."
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Dry chemicals stored on the ground. Corrected.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to deck not self-latching. Corrected.
Oct 13, 2014 16 demerits · 5 violations
Inspector comments: 15 - General Comment: Rope for ring buoy starting to fray. Replace with 18 ft rope.
Post permit visible on pool deck.
Note: Ants observed throughout pool deck.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some missing tile on pool wall. Repair.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Some debris in skimmers. Keep clean.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door to pool not self-latching. Corrected during inspection.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Labeling on piping wearing off. Clearly identify with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Sink in restroom slow draining. REpair.
Mar 26, 2014 4 demerits · 1 violation
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Repair or replace.
Sep 17, 2013 6 demerits · 2 violations
Inspector comments: 24 -General Comment: Observed no sight glass on backwash line. Provide sight glass.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed one skimmer without weir. Replace weir.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed pump room floor wet. Keep dry.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- A96.5Hilton Garden Inn NorthRestaurant · Sep 2025 – Oct 2026 · 4 inspections
- A100Hilton Garden Inn NorthLodging · Aug 2025 – Oct 2026 · 2 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HILTON GARDEN INN” or State ID 2060530171). Inspection type (routine vs. follow-up) is not published in the county's data.