14demerits
CYPRESS OF CHARLOTTE, THE
3442 CYPRESS CLUB DR, Charlotte, NC 28210
Year-Round Spa · NC permit/State ID 2060550187
Latest result14 demerits
Last inspectedJan 6, 2026
Inspections on record13
On record sinceMar 1, 2018
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Mar 1, 2018Lower is betterJan 6, 2026
Inspections & violations
Jan 6, 2026 14 demerits · 3 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Records not being kept when CPO is not working. ITS issued.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Spa timer exceeded 15 minutes when tested. Replace or repair timer with a 15 minute timer that automatically shuts off jets after 15 min. Intent to suspend item.
#22 · Premises: emergency telephone provided −6
.2530(f) Pool telephone shall be capable of directly dialing 911 or another emergency notification system. Observed emergency phone not working. Phone was repaired during the inspection and functions properly.
Apr 28, 2025 10 demerits · 2 violations
Inspector comments: Conducted inspection with CPO Tom Splain. Intent to suspend issued for spa timer. Contact EHS Devon Moeller when repaired. If not repaired within 30 days spa permit may be suspended.
Note: Spa may only be open while front desk is staffed due to emergency phone callback number routing back to front desk.
#3 · Water quality: pool water pH −6
.2535(1) Maintain pH at 7.2 to 7.8. pH observed at 6.8. Operator corrected to 7.3. No permit action.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Spa timer exceeded 15 minutes when tested by at least 45 minutes. Replace timer with a 15 minute timer that automatically shuts off jets after 15 min. Intent to suspend item.
Feb 1, 2024 0 demerits · 0 violations
Inspector comments: Conducted inspection with Harry Kaiser. All items are in compliance. Operator notes heater is broken and is working to repair.
No violations were recorded for this inspection.
Nov 7, 2023 12 demerits · 4 violations
Inspector comments: Inspection conducted with operator Harry Kaiser. All permit items in compliance by end of inspection .
#5 · Water quality: daily written records of water quality and test kit kept on site −4
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly. Missing few days of records in August. All other records complete. No permit action
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Door leading from outside directly onto pool deck not fully self closing and latching. Corrected during inspection.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534 - Bulk acid not stored in approved chemical storage room. Bulk acid for acid feed system stored outdoors behind the pump/chemical storage area.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2526(i) Water in restrooms shall not exceed 110 F. Water in restrooms exceeds 110f.
Feb 8, 2023 6 demerits · 2 violations
Inspector comments: Pre-permit inspection conducted with Harry Kaiser.
The following items have been verified during the inspection:
Filtration: pump Jandy Stealth SHPF2.0, 2.6 TH 3” main drain pipework, 2.5” skimmer return pipework, TR140C filter, 2 skimmers without EQ lines, 2 Lawson MLD-SG-099 drain covers
Jet: pump Jandy Stealth SHPF 3.0, 3hp, 2 Lawson MLD-SG-1212 Drain covers.
All permit items observed to be in compliance. Spa status code changed to A. Pool permit for 2022-2023 operating season issued and will be available online for printing. Permit expires 4/30/2023. Application for 2023-2024 operating season is now available and must be completed and submitted with payment prior to Feb 28, 2023.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Spa timer with manual stop screw which prevented timer from exceeding 15 minutes. Turn knob is able to bypass screw allowing spa time in excess of 15 minutes. CDI - larger screw put into place to prevent turning past 15 minutes.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
.2534 - Bulk acid not stored in approved chemical storage room. Bulk acid for acid feed system stored outdoors behind the pump/chemical storage area.
Dec 7, 2021 4 demerits · 1 violation
Inspector comments: Observed filtration pump changed from Pentair Whisperflo model to a Hayward series pump. No PDSC form was submitted to this department for pump change. Provide updated and complete PDSC form to this department. Spa is to remain closed until pump change has been reviewed and approved. Forms and guides can be found at Meckpools.charmeck.org. Completed form can be emailed to Meckpools@mecklenburgcountync.gov. Please call James Bjorneboe at 704-507-6820. Immediate suspension issued.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Observed filtration pump changed from Pentair Whisperflo model to a Hayward series pump. No PDSC form was submitted to this department for pump change. Provide updated and complete PDSC form to this department. Spa is to remain closed until pump change has been reviewed and approved. Immediate suspension issued.
.2518(h) Provide approved pump in good repair.
Jan 28, 2021 8 demerits · 2 violations
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed total alkalinity records not being kept on a weekly basis. Observed only two recordings for January. Record total alkalinity readings on a weekly basis.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Observed hoses and extention cordwires at area between pool and spa. Remove immediatley as they constitute a tripping hazard, electrical hazard. Corrected onsite.
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile.
Oct 22, 2020 0 demerits · 0 violations
Inspector comments: No violations observed during inspection. Inspection sheetnot signed due to COVID-19.
No violations were recorded for this inspection.
Feb 7, 2020 0 demerits · 0 violations
Inspector comments: Verified PDSC information.
No violations were recorded for this inspection.
Nov 7, 2019 8 demerits · 2 violations
Inspector comments: PDSC information verified in-field.
#14 · Pool maintenance: spa timer working properly −4
.2537(b) Spa times shall not exceed 15 minutes without manual resetting. Observed spa timer run continuously for 16 minutes 50 seconds before shutting off. ITS issued.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Observed door that leads onto pool deck not self latching and no audible alarm. CDI- audible alarm was provided.
Feb 19, 2019 6 demerits · 2 violations
#11 · Pool maintenance: diving equipment, ladders, steps and handrails properly placed, in good repair −2
Handrail at spa loose. Keep tightened and in good repair.
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
Door not self-closing, self-latching at time of inspection. Doors must self-close, self-latch or have audible alarm. Operator repaired door to self-close, self-latch. Corrected.
Oct 22, 2018 10 demerits · 3 violations
Inspector comments: ITS for flow meter
#16 · Premises: fence or barrier with self-closing, self-latching gates properly constructed and maintained −4
.2528(a) Ground level doors shall be self-closing, self-latching or child protected by audible alarm. Doors onto pool deck not self-latching. Operator believes ADA requirements for entry (handicap push button with door installation for automatic opening) is the reason for this. Door still self-closes. Looking into more information on this item for clarification and need for correction.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
.2518(g) Keep flow meter operational.
**30 Day Intent to Suspend (ITS) item. Contact Marie Daley at 704-507-6806 to lift ITS when corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
.2626(i) Water in restrooms shall not exceed 110 F.
Mar 1, 2018 2 demerits · 1 violation
Inspector comments: Permit Approved
Verified PDSC information.
Pool uses VOIP phone connection. If phone/internet service is lost pool must close until restored.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in shower in men's and woman's lockers at 136 degrees F.
Maintain accessible hot water at 110 degrees or below.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- 10demeritsCypress of Charlotte, theYear-Round Swimming Pool · Mar 2018 – Jan 2026 · 16 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CYPRESS OF CHARLOTTE, THE” or State ID 2060550187). Inspection type (routine vs. follow-up) is not published in the county's data.