10demerits
STAYBRIDGE SUITES-BALLANTYNE
15735 BRIXHAM HILL AVE, Charlotte, NC 28277
Year-Round Spa · NC permit/State ID 2060550136
Latest result10 demerits
Last inspectedFeb 18, 2026
Inspections on record25
On record sinceOct 14, 2013
This facility type is scored in demerits: lower is better (0 = no violations found).
Score history
Oct 14, 2013Lower is betterFeb 18, 2026
Inspections & violations
Feb 18, 2026 10 demerits · 4 violations
Inspector comments: Verified following for spa filtration system:
Permit Restriction: -Flow meter must remain operable. Flow required at 24 gpm to 40 gpm to meet turnover and flow restriction of the number of returns.
-New Pump Pentair Intelliflo3 VSF, 1.5 hp.
-FlowVis flow meter reading above flow restriction.
-(2) Aquastar A10RCFRxxx drain covers 2017.
-(1) skimmer with EQ line plugged in skimmer/plastered on wall
-(1) Pentair TR60 filter.
-(2) returns (2 returns for filtration are on lower part of spa wall, other 6 returns are connected to jet system, per pool contractor)
Flow observed at 40 gpm.
Unable to locate model “011065” on filtration pump. Verified Pentair Intellifo3 VSF 1.5 HP, SVRS Breather1 being checked monthly
Inspection with Michael Brumbles
Changed to “A” Open for Business
#20 · Premises: caution signs posted at hot water spas −4
Signage added word “the” before blood pressure etc. .2532(15) Provide Caution sign in 1/2" lettering 1/2" in height according to Rule .2532(15). Operator removed word and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
One bag of dry chemicals on floor in chemical storage. Light out in chemical storage.
.2533(b) Provide sufficient lighting in pump room.
.2534(4) Provide storage for pool chemicals in waterproof containers or store up off the floor.
#26 · Equipment room: valves and pipes identified by color codes or labels −2
New piping not labeled.
.2518(d) Piping and valves shall be labeled with color codes or labels.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No soap in men’s restroom.
.2526(j) Provide soap and soap dispenser, no glass, at each sink.
May 14, 2025 20 demerits · 5 violations
Inspector comments: Immediate suspension issued for water quality. Other permit items to check on return visit include record keeping, SVRS testing, TA, no cyanuric acid in spa.
Contact Marie Daley at 704-507-6806 to lift suspension. Spa must remain closed until suspension is lifted by Health Dept
#2 · Water quality: disinfectant residual provided by −6
G.S. 130A-2(3) Chlorine bleached out test kit. Imminent Hazard to public. Lower to measurable level.
#3 · Water quality: pool water pH −6
pH 6.8 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total alkalinity not recorded weekly. Record weekly.
SVRS on both filtration and feature pumps. Drains are less than 36" apart. Requires monthly testing per mfg. instructions. Record in log book.
Cyanuric acid over 200 ppm, should not be in indoor spa.
.2535 (4) Lower and maintain cyanuric acid at or below 100 ppm.
Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Chemicals in pump room. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
.2534(2) Pools constructed after April 1, 2004 shall provide a separate room for chemical storage meeting Rule.2534.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water over 110 F in restrooms.
.2526(i) Water in restrooms shall not exceed 110 F.
Dec 3, 2024 28 demerits · 8 violations
Inspector comments: Intent to Suspend issued for:
.2535 - maintain weekly record keeping for total alkalinity; monthly testing for SVRS per mfg. instructions.
.2524 - provide documentation for night swimming approval with spa light operational.
Inspection completed with Casey Aitcheson.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Total alkalinity not recorded weekly. Record weekly. Intent to Suspend issued.
SVRS on both filtration and feature pumps. Drains are less than 36" apart. Requires monthly testing per mfg. instructions. Record in log book. Intent to Suspend issued.
#7 · Pool maintenance: pool walls and floor kept clean, free of debris and in good repair −4
Some damage to spa plaster. Does not warrant repair at time of inspection. No sharp edges. Continue to monitor and repair as needed if worsens.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Damage to skimmer casing under lid. Repair. Does not present direct hazard to public since under lid.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Damage to grout due to water on deck at entry to spa and to right side. Repair grout around spa prior to 2025 operating permit due to provide impervious surface.
#21 · Premises: pool and deck lighting provided at pools that operate at night −4
Light on photocell. Could not be verified in spa. Provide documentation of light operable at night. Intent to Suspend issued.
#23 · Equipment room: chlorine or bromine automatic feeders that meet NSF Standard 50 −4
No flow meter on chlorinator. Provide flow meter per NSF requirement if ever replaced.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Floor wet in pump room. Did not appear that equipment was leaking. Ensure no leaks and keep pump room floor dry.
#33 · Dressing and sanitary facilities: hose bibbs and floor drains provided −2
No hose bib in restrooms. Provide hose bib so that restrooms can be reached with a 50 ft. hose.
Jan 17, 2024 24 demerits · 5 violations
Inspector comments: Immediate suspension issued for main drain missing and hot water over 104°F. Spa must remain closed with signage posted until suspension is lifted by Health department. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Will verify spa timer works and accurate, complete records at return visit.
Main drains expire February 2024. Replace and submit updated PDSC form to pdsc@mecknc.gov prior to expiration to avoid permit action.
“E” Immediate Suspension status
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Water not clear enough to see main drains at time of inspection. .2535(2) Main drains must be clearly visible from the pool deck.
*Immediate Suspension item
#4 · Water quality: water temperature of heated pool −6
Spa over 104 F at time of inspection. .2535(12) Heated spa temperature greater than 104 F. Maintain spa temperature at 104 F or below.
*Immediate Suspension item
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly alkalinity, unable to locate past month of records and main drains marked checked, but cover was missing at time of inspection.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Operator checked alkalinity and recorded. Will check records at return visit.
*Permit item
#6 · Submerged suction outlets meet ASME/ANSI A112.19.8-2007. Single drains protected. (.2537, .2539) GPM= ____Field verification complete=____ −6
Drain cover missing in bottom of spa. .2537(7) Drain covers shall be in good condition and securely attached.
.2539(b) All suction outlets shall be protected by anti-entrapment cover/grates in compliance with APSP-7.
.2539(d) All drain covers shall be kept in good condition. Missing, broken, or cracked fittings shall be replaced or reattached before the pool should be used.
*Immediate suspension issued. Submit updated PDSC if updated to pdsc@mecknc.gov and contact Marie Daley at 704-507-6806 when in compliance to lift suspension.*
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
Oct 12, 2023 22 demerits · 5 violations
Inspector comments: Immediate suspension issued for water quality. Spa must remain closed with signage posted until suspension is lifted by Health Dept. Contact Marie Daley at 704-507-6806 when in compliance to lift suspension.
Permit items to check: records and spare pump basket
Main drain covers for filtration expire Feb 2024. Replace and submit PDSC to pdsc@mecknc.gov for approval prior to expiration to avoid permit action.
“E” status
#1 · Water quality: water clear enough to clearly see bottom of pool and pool drain −6
Water not clear enough to see main drains at time of inspection. .2535(2) Main drains must be clearly visible from the pool deck.
*Immediate Suspension item
#3 · Water quality: pool water pH −6
pH 8.4 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8.
*Immediate suspension item.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Records missing weekly alkalinity and pH out of range multiple days.
.2535(11) Provide record keeping including daily records of disinfectant residual, pH, drain cover/grate inspections, pool water maintenance, and temperature, if applicable. Provide weekly recordings for cyanuric acid and total alkalinity weekly.
Operator checked alkalinity and recorded. Will check records at return visit.
*Permit item
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
No spare pump basket for spa at time of inspection (Challenger CHII-NI-1/2FE) .2518(e) Provide a spare basket for pump.
*Permit item
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Water under jet pump in equipment room. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Apr 6, 2023 8 demerits · 2 violations
Inspector comments: Issued permit sticker.
Unable to verify underwater lights at time of inspection. Send verification to Marie Daley at 704-507-6806. All overhead lights provide adequate lighting.
Inspection with Omari Mitchell El
#3 · Water quality: pool water pH −6
pH 8.0 at time of inspection. .2535(1) Maintain pH at 7.2 to 7.8. Operator corrected to 7.6.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Water under jet pump in equipment room. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Nov 8, 2022 12 demerits · 4 violations
Inspector comments: Inspection with Hannah Howard and Gary Tester
If CPO leaves establishment, management should send updated CPO information to Health Dept.
#5 · Water quality: daily written records of water quality and test kit kept on site −4
Observed some main drain checks missing from another operator, most records complete. .2535 (11) The pool operator shall inspect the pool at least daily and maintain written records. Advised checking daily. No permit action due to lack of severity. Main drains have been checked on day of inspection. Corrected through education.
#8 · Pool maintenance: surface skimmers (with weirs, baskets and covers) or gutters clean, in good repair, and functioning properly, no floating debris −4
Observed weir missing at time of inspection. .2518(k) Replace missing weirs. Operator replaced and corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be sloped to drain.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Women’s toilet soiled at time of inspection. .2526(m) Keep restrooms and fixtures clean and in good repair.
Jan 12, 2022 4 demerits · 1 violation
Inspector comments: 30 Day intent to suspend (ITS) for 1/2” gap at spa deck grouting and loose coping piece at spa pool deck. Intent to suspend issued.
Observed maintenance needed on VAC alert valve. Have both VAC alert systems tested and recorded in records monthly.
Observed 2x ventilation covers in need of cleaning.
Inspection conducted with Stacie Rhea and Gary Tester present.
Changed to “W” ITS status.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
.2537(2) Decks shall be kept free of trip hazards or offsets greater than 1/2" due to deterioration or changes from original deck profile. Observed 1/2 gap at spa deck grouting. Intent to suspend issued.
.2537(3) There shall be no loose coping. Observed loose coping piece at spa pool deck. Intent to suspend issued.
Nov 17, 2021 4 demerits · 2 violations
Inspector comments: Emergency phone signage had faded on phone and signage posted is not only for emergency phone (also indicates calling on house/guest phone). Keep clear dialing instructions for emergency phone. Operator made dialing instructions visible on actual phone. Corrected.
Inspection with Gary Tester and Naly Nor
No signature due to COVID
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Some water on floor in pump room. Floor not sloped to drain. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water.
.2533(d) Pump room floor shall be sloped to drain.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom over 110 degrees F at time of inspection.
.2526(i) Water in restrooms shall not exceed 110 F.
Jan 5, 2021 6 demerits · 2 violations
Inspector comments: No signature due to COVID-19.
Inspection Miriam Burkhart and Gary Tester
Report to
Provided Executive Order COVID signage to post in pool area
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck at time of inspection.
.2518(g) Keep flow meter operational. Operator adjusted and made operable. Corrected.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
No 3' clearance around piping. Pool built 2001. .2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
Oct 5, 2020 8 demerits · 3 violations
Inspector comments: Emergency phone number rings back to phone, but no audible ring at phone. Recommended addressing for ring back to emergency phone being audible in case of emergency.
No signature due to COVID-19
Inspection with Gary Tester
Report to Gary Tester
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Small leak in piping to pump for spa. Gasket needs to be replaced. Draining to buckets then into floor drain. .2518(h) Provide approved pump in good repair.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Items in equipment room does not allow 3' clearance. Pool built 2001.
.2533(c) Valves and controls shall be accessible to the pool operator at all times. Maintain 3 ft. clear walking space in pump room.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom over 110 degrees F at time of inspection.
.2526(i) Water in restrooms shall not exceed 110 F.
Jan 7, 2020 2 demerits · 1 violation
Inspector comments: Main drains and equalizer lines expire 2020.
2 Paramount SDX Retros on filtration line: Expire February 2020 according to file, speaking with Katie Wilson and CPO regarding administrative error on this date. These coveres were replaced 2/17/19 on CPO records.
Equalizer line Aquastar 6 HP and drain covers on jet system (Aquastar 6 HP and SDX Retro) Expire September 2020.
Update PDSC information for approval and install covers prior to expiration.
**2020 Pool Permit will NOT be issued until PDSC information in compliance**
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Small leak at pump.
.2533(d) Pump room floor shall be kept dry and free of standing water.
Nov 4, 2019 2 demerits · 1 violation
Inspector comments: Main drains and equalizer lines expire 2020.
2 Paramount SDX Retros on filtration line: Expire February 2020.
Equalizer line Aquastar 6 HP and drain covers on jet system (Aquastar 6 HP and SDX Retro) Expire September 2020.
Update PDSC information and install covers prior to expiration to avoid permit action.
*Note: Wall depth marker starting to fade. Recommended replacing before illegible.
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Some standing water under pump in pump room.
.2533(d) Pump room floor shall be kept dry and free of standing water. Pool built before 2004.
Feb 28, 2019 0 demerits · 0 violations
Inspector comments: Hot water in women's restroom maximum 112 degrees F. Maintain 110 degrees F and below. Recommended adjusting meter.
Updated PDSC forms reflect installation date in past (2015). Update and resubmit to marie.daley@mecklenburgcountync.gov to reflect correct install dates.
No violations were recorded for this inspection.
Nov 27, 2018 6 demerits · 2 violations
Inspector comments: Spa has 2 SDX Retros on floor (filtration)and 2 Aquastar 6 HPs on wall, 1 SDX Retro on wall. PDSC Form reflects 1 Aqustar 6 HP on wall, 1 SDX Retro on wall (2 total listed for jets) and 1 aquastar 6HP (filtration/equalizer with 2 SDX Retros), Database is incorrect and needs updating. Update PDSC form to reflect drain cover and suction hazard information for jets. Send updated PDSC information within 7 days and keep jet system turned off until clarified there is no suction hazard (140 gpm pump curve, Aquastar 6HP 1.5" pipe only rated 122 gpm).
Skimmer line not plugged, SDX Retro on wall is closest to skimmer basket, but 6HP above light is tied to equalizer.
#24 · Equipment room: approved pump, filter, and flow meter operating properly −4
Flow meter stuck. Keep operational. Operator corrected.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
No toilet paper in men's restroom. Provide toilet paper.
Jan 8, 2018 2 demerits · 1 violation
#28 · Dressing and sanitary facilities: bathhouse or rest rooms accessible; shower sign posted −2
Restrooms under renovation. No soap or paper towels in restrooms and men's restroom out of toilet paper. Keep restrooms stocked with soap and paper towels for handwashing and toilet paper.
**No mirrors in restrooms at time of inspection due to renovation. Ensure mirrors are shatterproof.
Oct 10, 2017 10 demerits · 3 violations
Inspector comments: 6) Jet pump on spa is missing information plate, but operator has verified Make/Model through Leslie pools earlier this year (2017). If a new pump is purchased to replace please contact health department with updated information.
#3 · Water quality: pool water pH −6
pH was 8.0 in spa. Keep from 7.2 to 7.8. Operator corrected to 7.7. Corrected during inspection. (CDI)
#26 · Equipment room: valves and pipes identified by color codes or labels −2
Pipe labeling starting fade. Keep identified.
No spare pump basket. Provide spare pump basket.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Hot water in women's restroom 116 degrees F. Maintain at 110 degrees F and below.
Feb 8, 2017 0 demerits · 0 violations
Inspector comments: no v.iolations observed during inspection.
No violations were recorded for this inspection.
Nov 21, 2016 2 demerits · 1 violation
#25 · Equipment room: equipment and chemicals kept in a dry, well-ventilated enclosure −2
Observed leaky pump in pump room. Repair leak.
Jan 21, 2016 0 demerits · 0 violations
Inspector comments: No vi.olations observed during inspection.
No violations were recorded for this inspection.
Oct 7, 2015 0 demerits · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Feb 9, 2015 6 demerits · 2 violations
Inspector comments: 22 - General Comment: 911 has John J Delaney address. Provide Brixam Hill Ave. Given 2 weeks.
#17 · Premises: decks unobstructed, properly drained, free of trip hazards −4
Deck furniture <4 ft to pool. Corrected during inspection.
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Water >115 F in restroomss. Maintain at 110 F or below.
Nov 3, 2014 6 demerits · 1 violation
#22 · Premises: emergency telephone provided −6
Incorrect address posted at emergency phone. Corrected onsite.
Jan 22, 2014 2 demerits · 1 violation
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restrooms at 115 degrees. Hot water should not exceed 110 degrees in restrooms.
Oct 14, 2013 2 demerits · 1 violation
#29 · Dressing and sanitary facilities: required fixtures provided, clean, and in good repair −2
Observed hot water in restrooms at 116 degrees. Hot water should not exceed 110 in restrooms.
Permits at this address
Other permits for this place
Same name, separate permit (for example a pool, kitchen or lunchroom). Each is scored on its own.
- 8demeritsStaybridge Suites-BallantyneYear-Round Swimming Pool · Oct 2013 – Feb 2026 · 26 inspections
Other businesses at this address
- A97Staybridge Suites Charlotte BallantyneRestaurant · Mar 2017 – Jun 2026 · 16 inspections
- A98Staybridge Suites Charlotte BallantyneLodging · Mar 2017 – Sep 2025 · 9 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “STAYBRIDGE SUITES-BALLANTYNE” or State ID 2060550136). Inspection type (routine vs. follow-up) is not published in the county's data.